Shenzhen Yinstron Industrial
Shenzhen Yinstron Industrial Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shenzhen Yinstron Industrial has 2.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Alibaba - **Beware** If you buy from a supplier and you dont get exactly what you paid for you have no where else to go for help
After making a purchase from a supplier I found that they sent me the wrong product and after I told them that the product that was sent to me was defective as well as not what I had ordered the supplier ignored my emails for 2 months until I contacted him through the Alibaba website. They wanted me to pay the shipping and send it back to them.
I sent them videos and pictures and described exactly what was happening . When I went to launch a complaint/dispute about this supplier the help center did not work and it has been weeks that I have been trying. I also tried with different browsers. The dispute/complaint website times out as well as the help center.
Very convenient I think. There is no other way that I can see for me to get a hold of someone there and complain about this.
- Bad customer service and business practises
Preferred solution: Full refund
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