
Shelby Resorts
Shelby Resorts Overview
Shelby Resorts has 1.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap.
Cons: Con artists, Horrible customer service, Unethical.Recent recommendations regarding this business are as follows: "Be sure you understand as soon as you book, no matter how much notice given for a cancellation, you are out more than 50%", "Run away!".
Shelby Resorts has 1.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap.
Cons: Con artists, Horrible customer service, Unethical.Recent recommendations regarding this business are as follows: "Be sure you understand as soon as you book, no matter how much notice given for a cancellation, you are out more than 50%", "Run away!".
Review authors value the most Location. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
To cancel a reservation
Mislead on deposit return
User's recommendation: Be sure you understand as soon as you book, no matter how much notice given for a cancellation, you are out more than 50%
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Verified ReviewerHorrible Company
- Cheap
- Horrible customer service
- Unethical
- Con artists
Preferred solution: Full refund
User's recommendation: Run away!
Resolved: Book Elsewhere
Company allowed me to movey dates of travel. I think there was a glitch in the computer system that didn’t show me the reservation was non refundable.
Worked out moving dates on reservation. They were flexible and I’m glad we came up with an acceptable resolution for both parties.
I’d book through them again so that says a lot. I’d take back the review if I could.
Empathy
Shelby Resorts - Vacation Package Review from Latham, New York
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