Anonymous
map-marker Austin, Texas

Worse services and cheap product quality ever

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It is a cheap chinese website which may or may not give your product. Even if you are the 1st or 6st person to place an order they always give an response stating that it may go out of stock? what bull *** is that? You will realise they sell cheap quality clothes which are very evident that they come from a thrift/ look alike store. Its one of the worse sites I've come across, better stay away! They will send the bad stuff to you however, all the good clothes goes out of stock even if you pay for it on time and before everybody else. There is no first come first serve basis and no respect for the customers. Its okay if the *** happens for the first time, it repeated again and they are cancelling one of my order again. Its better to order from a renowned website who would not distinguish/ play so unfair.
View full review
Loss:
$18
Cons:
  • Worst shopping experience ever
  • Processing time
  • No-guarantee
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Morgantown, West Virginia

Worst Online Shopping Experience Ever!

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anonymous. Worst online shopping experience ever! Ordered online and was not given discount I was entitled to receive. Did get customer service on chat on was told I didn't qualify because their prices were already low. Was told I could place order again and "he" said he'd make sure the discount applied. It actually did, but now he couldn't close the first order and 2 orders were coming...this was within 5 minutes as we talked. Then one reorder item suddenly sold out and I could pick a replacement. One thing after another and I ended up with 4 orders, none of which I wanted. I knew I was being intentionally confused. Had to spend hours of unrelenting complaining and finding the correct channels to cancel 3 orders. The first I had to receive and return at my cost. If I hadn't been in a fighting mood I would have given up long before. It took days...days of sending copies of orders and transcribed customer chats, anything I could think of. Was finally refunded. I can't believe the internet is still clogged up with their ads!
View full review
Reason of review:
the whole business appears to be a scam

Preferred solution: Get off the internet

1 comment
Guest

Same exact thing happened to me. Although instead of reordering, I refused to and just wanted my money back for the cancelled order.

I immediately cancelled the order through the chat and through the website, but I never received a credit for the order and I'm now disputing the charge through my credit card company. Too bad, the clothes looked cute.

Anonymous
map-marker Clermont, Florida

HORRIBLE SHOPPING EXPERIENCE TERRIBLE SIZING

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I WISH I NEVER HEARD OF THIS SITE PLACED 5 ORDERS SPENT OVER 500DOLLARS USING PAYPAL I RECEIVED ONE ORDER THAT WAS NOT MINE NO PAPER WORK NO INVOICE ONE ORDER IS STUCK IN TEXAS MARKED UNDELIVERABLE I LIVE IN FL MOST ITEMS ARE ASIAN SIZING AND TO SMALL ESPECIALLY GETTING THINGS OVER MY HEAD HAD TO BE CUT OUT OF ONE SWEATSHIRT GOT STUCK ON HEAD POOR QUALITY ITSHEY FABRIC CHEAP POORLY MADE ABSOLUTELY A RIP OFF CUSTOMER SERVICE IS A NIGHT MARE WANT TO RETURN ITEMS THAT ARE TOO SMALL PLUS WRONG ORDER WANT ME TO TAKE PICTURES WHAT FOR ITEMS ARE TOO SMALL AM 68 YEARS YOUNG BOUGHT MOSTLY TOPS SOME PANTS CANT GET MY TOE IN THEM I HVE NO PRINTER OR CAMERA NEED LABELS SHIPPED TO ME REFUSE TO COPERIATE RUDE NASTY KEEP GETTING DIFFERENT PEOPLE NO TEL # SITE FREEZES UP AM REPORTING TO PAYPAL NEVER HAD TROUBLE ON ANY OTHER SITE BEFORE BUY MANY ITEMS FROM OVERSEAS NO PROBLEM THEY SEND NO PAPER WORK OR INVOICE WITH ANY ORDER IT HAS BEEN *** WORST EXPERIENCE EVER DO NOT BUY FROM THEM THE REVIEWS ON THEIR SITE ARE USLESS AFTER PURCHASE SAW REAL REVIEWS ON OTHER SITES AND UTUBE HAVE SAME COMPLAINTS AS ME STILL NO RESOLUTION FURIOUS TOO OLD TO HAVE THIS KIND OF HASSLE
View full review
Loss:
$300
Cons:
  • Worst shopping experience ever
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Hook, Wales

Never Again

I ordered 5 items - one had a very strong smell of fish and another was torn. I didn't bother to open the rest in fear that my nostrils will suffer another round of abuse. I am shocked by the poor quality of the items which appear to resemble Cinderella's rags. After I made my complaint, I was saddened to receive a generic email which did not compensate me. In addition to this, to add insult to injury, I now have to spend more money to return the items to the states. I will never ever again shop with Sheinside.
View full review
Reason of review:
Bad quality
Anonymous
map-marker Torrington, Wyoming

HORRID

First, the site said I qualified for a discount. Wouldn't apply it. After I got billed the full amount I was told that their clothes were already cheaper than most so I wouldn't be getting a discount, this was via chat. When the items were received, which took forever, the sizing of XL pants fit my size 0 daughter perfectly. Quality was horrible, no button holes on items so couldn't button the pants that were size XL fitting a size 0 human. Some items weren't even ordered in the shipment. When I tried to contact a person no one would reply to help with the problem. Returned the items and never got a refund. What a huge pain and terrible company. BEWARE!
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Reason of review:
Not as described/ advertised
1 comment
Guest

I thought so also, Chinese women must be VERY petite. I'm a size 4/6 and the XLs MIGHT fit an elementary school student.

If you're going to market to anyone that lives in any other country, at least try to offer clothes that fit the majority of the rest of the world! I guess I was lucky, I was able to send the stuff back and got my refund.

Quindarius Xrj

Long wait, but nice clothes

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Ordered 3 items from them, had a hick-up during checkout, so had to get in contact with them... and was plesantly surprised at how quickly it was dealt with (it was a paypal issue, so not their fault). And then came the wait... 18 days "processing time"! When the delivery finally was shipped off, the shipping time was as expected (10 days... which is the norm). Clothes were really good, apart from the size issue. Ordered a size up on a coat, and it fit perfect. However, the two other items were "one-size"... and one-size is clearly meant for tiny little elven creatures, not a normal sized M female. :) If you're not in a hurry, and want decent clothes for a cheap price, then I would recommend them.
View full review
Pros:
  • Price
  • Quality
Cons:
  • Processing time
Reason of review:
Fair pricing
Anonymous
map-marker Hampton, Virginia

Sheinside - Refund Policy Review from Hampton, Virginia

Sheinside.com does not refund you back your money. I purchased several items from and had to return them because the quality is very low. I believe the site photos may be photoshopped becAuse what I received was not what I ordered. I sent my return tracking info to sheinside.com and never got a refund. I emailed them and never got a reply. I had to open a paypal dispute to try and get my refund back and they still didn't refund me. So I had to escalate it to a claim and paypal refunded me. I will not be purchasing from sheinside.com again. Sheinside.com does not refund your money even after you have returned your items. Or reimburse you for return shopping fees.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Petah Tikva, Hamerkaz

Please don't buy SHEINSIDE!!!!!! Scamm Site!

I have purchased 791$ worth clothing on www.sheinside.com 4 weeks ago! they commit to ship out the order 5-7 business days! every day, I am sending them massages, and at first, they said because it's a big order it would take few more days. afterwards, every massage is "your order will be sent today" or "your order will be sent tomorrow. after asking for a refund, they said it's already been shipped but tracking number will update soon. guess what? its been a week but tracking number is still invalid! I will fight them, until I get my money back!! but do yourself a favor- don't buy there!!
View full review
Loss:
$791
2 comments
Guest

did you get your money back? if this happens to anyone, call your credit card company, tell them and they can contest and cancel the charge- and you will have your money back.

I think I am going to have to do that with them... I came here looking to see how others fared, and it looks like trying to work it out will not work... so I am going to call today.

You all should do the same. It is best to do it before you pay off the month bill.

Guest

please let me know how you got everything fixed? any way i can contact you?

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