Worse services and cheap product quality ever

It is a cheap chinese website which may or may not give your product. Even if you are the 1st or 6st person to place an order they always give an response stating that it may go out of stock? what bull *** is that? You will realise they sell cheap quality clothes which are very evident that they come from a thrift/ look alike store. Its one of the worse sites I've come across, better stay away! They will send the bad stuff to you however, all the good clothes goes out of stock even if you pay for it on time and before everybody else. There is no first come first serve basis and no respect for the customers. Its okay if the *** happens for the first time, it repeated again and they are cancelling one of my order again. Its better to order from a renowned website who would not distinguish/ play so unfair.
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ID
#632175 Review #632175 is a subjective opinion of poster.
Location
Austin, Texas
Cons
  • No-guarantee
  • Processing time
  • Quality
Reason of review
Poor customer service
Loss
$18
Preferred solution
Deliver product or service ordered

Worst Online Shopping Experience Ever!

anonymous. Worst online shopping experience ever! Ordered online and was not given discount I was entitled to receive. Did get customer service on chat on was told I didn't qualify because their prices were already low. Was told I could place order again and "he" said he'd make sure the discount applied. It actually did, but now he couldn't close the first order and 2 orders were coming...this was within 5 minutes as we talked. Then one reorder item suddenly sold out and I could pick a replacement. One thing after another and I ended up with 4 orders, none of which I wanted. I knew I was being intentionally confused. Had to spend hours of unrelenting complaining and finding the correct channels to cancel 3 orders. The first I had to receive and return at my cost. If I hadn't been in a fighting mood I would have given up long before. It took days...days of sending copies of orders and transcribed customer chats, anything I could think of. Was finally refunded. I can't believe the internet is still clogged up with their ads!
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1 comment
#1001355

Same exact thing happened to me. Although instead of reordering, I refused to and just wanted my money back for the cancelled order.

I immediately cancelled the order through the chat and through the website, but I never received a credit for the order and I'm now disputing the charge through my credit card company. Too bad, the clothes looked cute.

ID
#629348 Review #629348 is a subjective opinion of poster.
Location
Morgantown, West Virginia
Reason of review
the whole business appears to be a scam
Preferred solution
Get off the internet

Never Again

I ordered 5 items - one had a very strong smell of fish and another was torn. I didn't bother to open the rest in fear that my nostrils will suffer another round of abuse. I am shocked by the poor quality of the items which appear to resemble Cinderella's rags. After I made my complaint, I was saddened to receive a generic email which did not compensate me. In addition to this, to add insult to injury, I now have to spend more money to return the items to the states. I will never ever again shop with Sheinside.
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ID
#619235 Review #619235 is a subjective opinion of poster.
Location
Hook, Wales
Reason of review
Bad quality

HORRID

First, the site said I qualified for a discount. Wouldn't apply it. After I got billed the full amount I was told that their clothes were already cheaper than most so I wouldn't be getting a discount, this was via chat. When the items were received, which took forever, the sizing of XL pants fit my size 0 daughter perfectly. Quality was horrible, no button holes on items so couldn't button the pants that were size XL fitting a size 0 human. Some items weren't even ordered in the shipment. When I tried to contact a person no one would reply to help with the problem. Returned the items and never got a refund. What a huge pain and terrible company. BEWARE!
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1 comment
#1172825

I thought so also, Chinese women must be VERY petite. I'm a size 4/6 and the XLs MIGHT fit an elementary school student.

If you're going to market to anyone that lives in any other country, at least try to offer clothes that fit the majority of the rest of the world! I guess I was lucky, I was able to send the stuff back and got my refund.

ID
#609068 Review #609068 is a subjective opinion of poster.
Location
Torrington, Wyoming
Reason of review
Not as described/ advertised

HORRIBLE SHOPPING EXPERIENCE TERRIBLE SIZING