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Verified Reviewer
New Reviewer

Wrong zip code on your end

i placed 3 orders and i haven't got them yet because you guys placed a wrong zip code on them, i was supposed to get them on monday and i got in contact with usps and the told me that is was due to wrong information placed by shein

User's recommendation: please doble check the shipping information on their end.

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ID
#2492885 Review #2492885 is a subjective opinion of poster.
Location
Zapopan, Jalisco
New Reviewer

Porque dicen que mi paquete ya fue devuelto

Fui a recoger mi paquete a la sucursal estafeta y me comentaron que ya fue devuelto con ustedes, ahora quisiera saber si me lo podrá enviar de nuevo
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ID
#2400904 Review #2400904 is a subjective opinion of poster.
Location
Celaya, Guanajuato
New Reviewer

No delivery yet

Shein Mexico - No delivery yet
En el pedido no avanza el seguimiento desde el 23 de diciembre
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ID
#2368559 Review #2368559 is a subjective opinion of poster.
Pros
  • Me encanta toda la ropa y los precios
Cons
  • Nadie con quien contactar
Preferred solution
Deliver product or service ordered
New Reviewer

I had made a mistake on my address

I made a mistake with my address and now my package got sent back. And I NEEDED my package for this weekend. Is there ANY way you can send the package back? I'm not finding any way to contact Shein and if I call the shipping company they just say I need to contact Shein!
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ID
#2227676 Review #2227676 is a subjective opinion of poster.
Cons
  • Customer service lies to their customers
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Gift card

I made a payment throught paypal using my credit card, but i haven't receive my gift card, the charge was in my account, i need the support with this,

User's recommendation: don' use this app is awfull.

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ID
#2175490 Review #2175490 is a subjective opinion of poster.
Product
Shein Mexico Gift Card
Cons
  • No customer service
Preferred solution
Let the company propose a solution

NO RECIBÍ MI PAQUETE Y LA APP ME DICE QUE YA FUE ENTREGADO

No he recibido mis artículos y al rastrear mi paquete me marca que ya fue entregado, cuando yo no he recibido ningún paquete, ni recibido ninguna llamada
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ID
#2126597 Review #2126597 is a subjective opinion of poster.
Location
Mexico City, Mexico
Service
Shein Mexico Shipping Service
New Reviewer

Upset !

My package says delivered and I have not received anything !! I checked with ups and they have no idea of the package !!! I want my money back ! ***
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ID
#1963724 Review #1963724 is a subjective opinion of poster.
Service
Shein Mexico Shipping Service
Loss
$185
Preferred solution
Deliver product or service ordered

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