Anonymous
map-marker Perth, Western Australia

Faulty dress

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Hi

I bought a new dress gifted from man on Valentines Day

The lady gave me new piece from collections and ask her please check once its alright she said yes

Then I havent touch dress and open dress to wear then I came to know its completely faulty we paid $279.99 .

Tag bill and bag everything I have.

Its completely unuse. I can show you some pictures

I bought it from Karrinyup shopping centre Perth, wa 6018

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Magdaline T

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Refund policy country clients

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Hello I live in the country three hours away from your store in the city of Adelaide. I bought a dress back home and cant get back to adelaide for another month please give me and call the store to allow for the full refund back to me as I am taking back to the country where I live to show my husband and if he likes it I will keep it but if he dosent I wont be back to return back for my refund for another 3-4 weeks. Please reach out to me by phone 045990**** or email tragosgm@***.com

Really hard as we are from the country and these policies Im hoping can be looked out for us country people.

Thank you

Magda

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Pros:
  • I am hoping the refund policy for country customers can be extend
Cons:
  • I am hoping the refund for country customers can be extended to a

Preferred solution: Full refund

Anonymous
map-marker Adelaide Cbd, South Australia

Wrong Itemed delivered

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I spoke to someone regarding my top. They said they would get me the correct size and send it out. They said they would send me a reply paid to send the wrong top back.

I havent received any communication regarding the reply paid and I dont know if they have found the top in my size and if has even been sent.

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