Brenda B Jxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Long wait on phone and also Lab

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have been a patient at this clinic for many years, long before the clinic bought it. I have never seen such poor service. I know the coronavirus is a problem but I have had to wait twenty to forty minutes on the phone for prescription refills or to make an appointment. This is ridiculous as there are people there they are not sitting at the desk to answer the phones or to refill. I dont mind waiting a few minutes to get an appointment or a refill but the very long wait is terrible and this office is big enough to have more people answering phones. Also, there is only one person drawing blood labs for the whole building. If the space is too small for more lab techs then move one of the techs to a different room as waiting an hour or more and having all these people sitting in small spaces is not good practice for the coronavirus six feet rule and some patients arent wearing mask.
View full review
Pros:
  • Great staff
Cons:
  • Long wait time for refills and appointments
  • Lab needs more lab techs for blood draws

Preferred solution: Let the company propose a solution

User's recommendation: Answer phones in timely manner and open more space for another lab tech

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Jan 6, 2022

Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article