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Sheex

Sheex

www.sheex.com
What is your customer experience with Sheex?

Sheex Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sheex has 2.5 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "you want get your order and beware of kelly harrigan", "Don’t order from SHEEX", "DO NOT BUY if you care about the post purchase service.".

  • Most users ask Sheex for the refund as a solution to their issues.

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Media from reviews

Sheex - What a scam
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Show reviews that mention
customer order service customer service principle sheets number beginning screenshot tracking
Filter review
kendra w Gcz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service

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I placed an order online back in February 2025 for $113.41, and I never received my order. So I disputed the transaction with my credit card company.

I attempted to order the item again a week ago and received an email from an employee named Kelly Harrigan. She said that she was canceling the new order because I'm a victim of fraud. I told her numerous times that it's not a fraudulent transaction. She started to be very unprofessional, sarcastic, antagonizing, and literally harassed me via email.

She even sent me an email at 12:13 am at night, 4 days after the first day she kept emailing me. I've never in my life experienced this level of unprofessionalism from a company, and she never even mentioned the order that I never received in February.

I emailed corporate twice, but I never received a response. I will never patronize this company again in my life.

View full review
Loss:
$113

Preferred solution: Full refund

User's recommendation: you want get your order and beware of kelly harrigan

Resolved
Louis-Jean L

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montreal, Quebec

Resolved: What a scam

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Sheex - What a scam
Contains 1 confidential file for company representatives
Updated by user Aug 02, 2024

Solved.

Updated by user Aug 02, 2024

Company fixed the issue and I have been provided with product replacement.

Original review Jul 03, 2024

Really bad company. They don't have any customer service and they deceive clients, acting out of bad faith.

I ordered sheets worth over $250 a few months ago.

They provided a tracking number which never switched from Ready to Ship to Shipped.

I contacted them at the beginning of June and provided the screenshot.

The agent said that my order was too old so there was nothing they could do.

They just stole my money and never shipped the order. Now, I'll have to sue them out of principle for a ridiculous amount of $250.

View full review
Loss:
$283
Cons:
  • Bad and deceiving company

Preferred solution: Full refund

User's recommendation: Don’t order from SHEEX

Ezio Njn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service

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If you think you will ever need to call the company after a purchase or to deal with an issue, then DO NOT purchase from Sheex. No one ever answers the phone, no one returns calls, it's absolutely ridiculous. This place is horrible.

View full review

Preferred solution: Full refund

User's recommendation: DO NOT BUY if you care about the post purchase service.

Vicky S Qho
map-marker Evesham, New Jersey

I need help using my reward points

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No return calls have been trying for 2 days to get someone to help me, then I was told I had to put my credit card in for assistance they quoted me 39.00 for help from a tech.

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Preferred solution: I need assistance

Edward M Ngc

Charged my credit card but failed to deliver product

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I ordered a set of sheets from a TV ad for performance sheets from a company called Sheex. I received the pillow cases but not the sheets.

I called the company three times to request the status of the sheets but each call went to voicemail. The recording said leave my name and order number and someone would return the call within 24 hours.

I never received any calls. I'm beginning to believe I've been scammed.

View full review
Loss:
$145
Cons:
  • Did not deliver product
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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