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Horrible customer service

1.0
If you think you will ever need to call the company after a purchase or to deal with an issue, then DO NOT purchase from Sheex. No one ever answers the phone, no one returns calls, it's absolutely ridiculous. This place is horrible.

User's recommendation: DO NOT BUY if you care about the post purchase service.

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ID
#4198799 Review #4198799 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

I need help using my reward points

1.0
No return calls have been trying for 2 days to get someone to help me, then I was told I had to put my credit card in for assistance they quoted me 39.00 for help from a tech.
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#4177480 Review #4177480 is a subjective opinion of poster.
Location
Evesham, New Jersey
Preferred solution
I need assistance
New Reviewer

Charged my credit card but failed to deliver product

1.0
I ordered a set of sheets from a TV ad for performance sheets from a company called Sheex. I received the pillow cases but not the sheets. I called the company three times to request the status of the sheets but each call went to voicemail. The recording said leave my name and order number and someone would return the call within 24 hours. I never received any calls. I'm beginning to believe I've been scammed.
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#1459872 Review #1459872 is a subjective opinion of poster.
Cons
  • Did not deliver product
Reason of review
Poor customer service
Loss
$145
Preferred solution
Deliver product or service ordered

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