Resolved
Louis-Jean L

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Verified Reviewer
| map-marker Montreal, Quebec

Resolved: What a scam

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Sheex - What a scam
Sheex - What a scam - Image 2
Updated by user Aug 02, 2024

Company fixed the issue and I have been provided with product replacement.

Updated by user Aug 02, 2024

Solved.

Original review Jul 03, 2024

Really bad company. They don't have any customer service and they deceive clients, acting out of bad faith.

I ordered sheets worth over $250 a few months ago.

They provided a tracking number which never switched from Ready to Ship to Shipped.

I contacted them at the beginning of June and provided the screenshot.

The agent said that my order was too old so there was nothing they could do.

They just stole my money and never shipped the order. Now, I'll have to sue them out of principle for a ridiculous amount of $250.

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Loss:
$283
Cons:
  • Bad and deceiving company

Preferred solution: Full refund

User's recommendation: Don’t order from SHEEX

Ezio Njn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service

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If you think you will ever need to call the company after a purchase or to deal with an issue, then DO NOT purchase from Sheex. No one ever answers the phone, no one returns calls, it's absolutely ridiculous. This place is horrible.

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Preferred solution: Full refund

User's recommendation: DO NOT BUY if you care about the post purchase service.

Vicky S Qho
map-marker Evesham, New Jersey

I need help using my reward points

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No return calls have been trying for 2 days to get someone to help me, then I was told I had to put my credit card in for assistance they quoted me 39.00 for help from a tech.

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Preferred solution: I need assistance

Edward M Ngc

Charged my credit card but failed to deliver product

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I ordered a set of sheets from a TV ad for performance sheets from a company called Sheex. I received the pillow cases but not the sheets.

I called the company three times to request the status of the sheets but each call went to voicemail. The recording said leave my name and order number and someone would return the call within 24 hours.

I never received any calls. I'm beginning to believe I've been scammed.

View full review
Loss:
$145
Cons:
  • Did not deliver product
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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