Skip to content
Sheehy Subaru Hagerstown

Sheehy Subaru Hagerstown

www.sheehysubaruhagerstown.com
Is this your business?
What is your customer experience with Sheehy Subaru Hagerstown?

Sheehy Subaru Hagerstown Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall Customer Rating and Sentiment

Recent feedback for Sheehy Subaru Hagerstown is largely negative, citing poor customer service, weak discounts and special offers, and a high price level; one recommendation advised to Think before you buy a Subaru.

Positive Feedback

Some buyers chose the Subaru brand for its reputation, though local experiences vary.

Negative Feedback / Risk Areas

  • Repeated mechanical issues unresolved after multiple visits, as reported in Sheehy Subaru Hagerstown reviews.
  • Poor customer service and dissatisfaction with discounts and trade-in offers.
  • Concerns that lead consumers to search for Sheehy Subaru Hagerstown customer complaints, billing, refunds or related resolutions.

Key Takeaways for Future Customers

  • Get thorough pre-purchase inspection and documented service history.
  • Confirm pricing, discounts and trade-in values in writing before buying.
  • Be prepared to escalate unresolved mechanical problems if they recur.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Hyattsville, Maryland

Same problem 4-5 times

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Dealer replaced the catalytic converter multiple times.
  • - Check engine light recurred; diagnostics again pointed to the converter.

On December of 22 I bought a 2009 Subaru Forrester . After driving it three times the check engine light came on.

Now it turns out it was the catalytic converter. The dealer graciously replaced it. And come April the check engine light came on again this time with puttering I ran a diagnostic on it , it was the you guessed it.. the converter again.

When I took it back to the dealer they said it was because my oil was low so they topped it off and again the check engine lite came on with in a day or two.. and this time it stalled in traffic . So again I go back this time its the coil that needs replaced so says the dealer . But again when I had diagnostic ran it was the converter but we change the coil I mean its an older car Ive had since December.

But was only able to drive it in January after it was fixed. So this point its April weve gone back to the same dealer three times for the same problem. But we got a new coil, and what do you know the check engine light comes on. Now Im no mechanic but I already knew it was the converter.

I go get diagnostic and sure enough so this is like the forth time. Now this car was stopping in traffic puttering , now for context from April until August I drove this car 10/15 times . Imagine what that does for work? Did you guess ?ding ding ding I was homeless.

So that happened and finally 11 months later I go back to see if I can get a deal on a car because well out off the 11 months in the year I have had a drivable car for five months! Again the car is old but I was offered 3750 for my car. But according to a lawyer I spoke with if after three times a problem isnt fixed and its the same problem. That screams lawsuit even on my 2009 Forrester.

All I want is a working car, I picked Subaru because of the good reputation .

So Im sure you can imagine my surprise and frustration. Please help.

Sincerely Britany VanBrakle

User's recommendation: Think before you buy a Subaru

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article