Sheehan Autoplex Reviews

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Sheehan Autoplex - Cadillac Car Review

Sheehan Autoplex - Cadillac Car Review
I have bought 5 cars or trucks from Sheehan in past 2 years. It is such a easy place to bye a car. Sherm, Tim and Tom are straight forward guys that honor what they say. I will bye all my cars from them. Just got my daughter a Cadillac ATS there for her 18th Birthday was the best deal I seen on that car in a year waiting for the best deal. Keep up the great job for another 70 years and food luck with the NEW CADILLAC DEALERSHIP
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ID
#983643 Review #983643 is a subjective opinion of poster.
Product
Cadillac Car
Reason of review
Fair pricing

Sheehan Autoplex - Customer Care Review

I had an awesome experience thus far! They have been able to address all my concerns! Thanks to Kenzy ( sales man) and complete thanks to Mark (sales manager) and Rich (director of sales) !! Rich got me to a low monthly payment (285) on a nice Cadillac and Kenzy got me into the Cadillac! Friendly staff, great customer service !! I am buying all my cars with Sheehan from now on!!! 5 stars all the way!!!
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ID
#981059 Review #981059 is a subjective opinion of poster.
Service
Sheehan Autoplex Customer Care
Reason of review
Good customer service

Sheehan Autoplex - Ford Ranger Review from Hollywood, Florida

Was just there today. Looking at a little pickup for $5500. They wouldn't even consider a lower offer even though I was giving them cash. At this point I decided not to buy it but the sales guy insisted on going through the motions to give me the out the door price. I'm glad he did, haven't had a laugh like that since I was at the improv. With title, tax and dealer prep it was just over $7400. They assured me that it was $500 for the dmv which is a lie. Checked with dmv and it is $225. Tax is $330. That would be $6055. That's $1345 profit not including what they're making on the truck itself. This is a vehicle they most likely took in on trade. And if you have any understanding how car sales work they already made money of this truck before they listed it. They are persistent though. Salesman just called as I was typing this, trying to convince me that this is the best deal for 500 miles around and he's not even making any money off it.
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ID
#714013 Review #714013 is a subjective opinion of poster.
Location
Hollywood, Florida
Reason of review
Pricing issue
New Reviewer

Been buying cars for 40 years and this was the worst experience ever

Salesman Ricky claimed to be a manager and we agreed on a specific detailed price. When I brought my son back the next day it was now $1000 more than we agreed. He then wasted a lot of our time which made us unable to make our next appt. at a reputable dealer to see the same car which turned out to have less miles and a lower price. That car sold the next day before we could get there. When Ricky called to see if I was still interested in over=paying I voice my unhappiness and he became irate and threatened me if I write a review. I will now write as many reviews as possible exposing Sheehan Autoplex's sales tactics for what they are.
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ID
#676115 Review #676115 is a subjective opinion of poster.
Location
Lighthouse Point, Florida
Cons
  • Bait and switch
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution

Not interested in providing basic items or dealer services with car

This place charges $998 dealer fee... the highest I've seen in over 40 years. What comes with that fee: no service records from the original rental car company, no information book, a broken spare key, a flat spare tire, and a management who takes big fees and gives nothing. The cars come bare bones minus the normal things you would expect in a newer car ! I was made to feel that I would get nothing because they gave me such a great deal selling to me a one and a half year old car, when in fact it was a few hundred dollars over the Fair Market Value, and a few thousand over the Trade in price. The lot looks great. All the cars seem clean, shiny, and newer ( many are prior rental cars )....The sales person was fine. But it does seem at the point of sale that the honeymoon is immediately over. Time will tell if the car is a reject or not. But I agree, the overall culture of this dealership is obviously lacking in customer service and management skills. One gets the opposite of a warm fuzzy feeling. I was treated as if I had ripped off the dealership instead of the other way around. I think the original founder would be afraid to show his face if he was alive.
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ID
#544327 Review #544327 is a subjective opinion of poster.
Location
Lighthouse Point, Florida

RIPPED OFF

Bought Astrovan with 56,000 miles had more like 156,000 ,they sold this van with fauty everything including be wrecked rusted and too many problems to fix , no wonder car salesman are the *** of the earth. tried to resolve issue but was yelled at and was told my mechanic was wrong. what a joke these people are selling *** to unsuspecting customers then they are nowhere to be found when it is time to stand up like a man. pretty pathetic and then they wonder why used car salesman cannot be trusted for any reason ,how in the world do these *** sleep at noght
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1 comment
#692432

I agree

ID
#429462 Review #429462 is a subjective opinion of poster.
Location
Lighthouse Point, Florida
Loss
$7000
New Reviewer

Will not stand behind advertised price!

I visited Sheehan Used cars 4/29/12 to see a 2009 Ford F150 in the lot, window price stated $21650.00 Sales person wrote a quote based on this price presented it to me along with my trade value and total amount financed plus warranty. Called today 4/30/12, They will not honor price advertised! Truck is now over $25,000.00! I came in because of the price on the window and I have a picture to prove what was advertised. All they have to do is honor the price and I would purchase the truck today!
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1 comment
#757320

Don't worry, this was a blessing. You would have bought a nightmare that could have killed you in an accident.

Sheehan sucks and they sell ***. Hope one day they learn their lesson.

ID
#315601 Review #315601 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
New Reviewer

Sheehan Autoplex defrauds and makes threats

Sheehan preowned represented a van as one owner - lie - no oil leaks - lie - working heat/air - lie- having cruise control - lie - working stero system - lie . . . When called on the problems, took more than half a day to even call back. Refussed to price adjust or accept return dispite all advertising saying you have 14 or 15 days to return. Even worse, threatened me. I have spent a small fortune traveling to them, bringing a fraudenlently represented van home. At their request I took it to have problems diagonised. When they where told that it was $3000 in problems, I was threatened. No resolution was offered. They caused me to spend time and money to have the issues identified - they are not even willing to pay for that!!! RUN AWAY FROM THESE PEOPLE AS FAST AS YOU CAN.
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ID
#287874 Review #287874 is a subjective opinion of poster.
Location
San Francisco, California
Loss
$14

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