Product: Shea Homes House Construction Clear all filters (20 of 20 reviews match)
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Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
We purchased the model home in 2009, trusting that Shea at least built up to code. Nine years later when we go to sell, we find out they never finished the flat roof at all. It just had black paper on it. I am not an unreasonable person and asked them to at least come...
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1 comment
Anonymous
#1554363

As the guy who bought this house and will have to pay for the remainder of the repairs, I'm pretty disgusted that Shea Homes won't fix or pay for the repairs. Especially, since they are still building in a subdivision down the road from here, it wouldn't have taken much time to come on over and look at it.

The wood was rotted and crumbled when touched. I'm not sure what actually held up the roof anymore.

Review
#1348200 Review #1348200 is a subjective opinion of poster.
Service
Shea Homes House Construction
Pros
  • Location
Cons
  • Poor customer service
  • 10 years of rain damage due to roof non construction
  • No integrity
Reason of review
Damaged or defective
Loss
$4500
Preferred solution
Full refund
Tags
  • Water Leak
  • Shea Homes Charlotte
  • New Shea Homes Reviews
  • Shea Home Reviews
  • Shea Home Complaints
  • Shea Homes Quality
  • Shea Homes Hollister
  • Shea Homes Atherton
I closed on my new build 9/2018. First red flag was the appraisal came out $15k under the closing price. My home was one of 2 spec homes that was left in the development and the fixtures were all chosen by the design team and they wouldn't let me change anything....
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1 comment
Anonymous
#1590404

Hi, Just wondering which Shea community you are in? I’m have a home at the Shea development in Ocala, FL and have experienced much of the same decietful practices you have but not to the extreme you have. I believe it is the corporate culture of Shea to build communities and homes that are appealing on the outside but everything thing else is done as cheaply as possible with no accountability.

Review
#1273705 Review #1273705 is a subjective opinion of poster.
Service
Shea Homes House Construction
1.0
Details
Shea Homes - Horrible Customer Service
Shea Homes - Horrible Customer Service
We built our home in Hollister in 2013. We had issues from the beginning with customer service but that is a whole other issue. Our house has two small extensions, one at the bay window and one over the kitchen. They both began to leak during Hurricane Florence. We...
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1 comment
Anonymous
#1709657

Thank you for letting the public know about this issue. I hope that Shea works with you to resolve the issue.

Review
#1379298 Review #1379298 is a subjective opinion of poster.
Service
Shea Homes House Construction
Reason of review
Bad quality
Resolved
1.8
Details
My next and last Shea home is in trilogy Ocala preserve and I am so very disappointed in everything. I never regretted buying anything so much before in my life. I bought a designer home -- therefore I got to pay for options I did not care about but I wanted a quick...
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7 comments
LumberingNeapolitanMastiff
#1462175

I truly wish I had seen your comments prior to paying my deposit. Yes the concrete in the lanai has a crack too. I think we got the new sales staff that was saying anything to get a sale.

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Review
#1066670 Review #1066670 is a subjective opinion of poster.
Service
Shea Homes House Construction
Pros
  • People who left because they had integrity
Cons
  • Substandard repairs and resolutions
  • No integrity
  • Poor quality
Reason of review
Bad quality
Loss
$300000
Preferred solution
Full refund
Tags
  • Trilogy Ocala Preserve
1.0
Details
Attempted to build a new home with Shea.The moment we signed our contract, we found out our first of 5 sales reps that were assigned to us made an error. The sales manager made it appear that it was our fault and when we pushed her for resolution we were made to feel...
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Review
#1187382 Review #1187382 is a subjective opinion of poster.
Service
Shea Homes House Construction
Reason of review
Bad quality
1.5
Details
A couple things you did well: -Andrew and Ben are very helpful and knowledgeable sales people, they helped us a lot through this process -Shea is getting a one star because of those people stated above MANY things that need improvement: -The loan person (Robert) needs...
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Review
#1511596 Review #1511596 is a subjective opinion of poster.
Service
Shea Homes House Construction
Reason of review
Bad quality
Bought a new home for 1.2 million. We have had them in 5x to redo bathrooms. Why? Because they had faulty designs, and two bathrooms flooded 2x, and another 1x. Massive MOLD. Over 140 days loss of use. We also have faulty flooring. Their own inspector wrote a report...
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1 comment
Anonymous
#1670702

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Review
#1282997 Review #1282997 is a subjective opinion of poster.
Service
Shea Homes House Construction
Reason of review
Bad quality
Loss
$43000
Preferred solution
Full refund
Tags
  • Backcountry Colorado Highlands Ran
1.3
Details
From the day I moved in, there was no one to welcome me.I didn't have a responder to get into the complex. I was locked out of my house three times and Shea said there was nothing they could do. I get no reception for my cell phone. My tile has a lippage problem. In...
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1 comment
user14608004
#1466410

I’m sorry to hear about your fall and hope you are ok. That is a personal injury lawsuit waiting at your fingertips there.

Make sure you have documentation on all your contact with Shea employees.

Hire an attorney file a lawsuit and they will more than likely offer to buy your house back.I unfortunately have been dealing an ongoing assortment of lies and a constant lack of accountability since I have moved into my Shea home in October. I have found the only way to get your local customer service rep to do what they are responsible for is to contact the corporate offices in Arizona and what they are willing to do is limited to corporate policy.

Review
#1224041 Review #1224041 is a subjective opinion of poster.
Service
Shea Homes House Construction
Pros
  • People who left because they had integrity
Cons
  • Everything from the move in to amenities to priciing
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Had an HVAC construction defect in 2012 that they said was my fault. The HVAC contractor made some adjustments in the condensation drip coils, but we spent $500 repairing condensation drip damage. Annual inspections reveal no issues since then that they claimed I had...
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Review
#1529662 Review #1529662 is a subjective opinion of poster.
Service
Shea Homes House Construction
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution

Contact Shea Homes Customer Service

Mailing Address:
Shea Homes
655 Brea Canyon Rd
Walnut, CA 91789
Phone:
(909) 594-9500
All Shea Homes Contacts

Shea Homes in Murrieta, California - Nepotism

Way to go...NEPOTISM at it best especially with recent layoffs due to the economy then to go ahead hire family of management and field employees. Sure that the ones waiting at the employment line will be happy to hear but maybe the "economic layoff" was just an excuse to their recent departing as it makes sense why several other things are clearly overlooked within middle management.
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Review
#1578792 Review #1578792 is a subjective opinion of poster.
Service
Shea Homes House Construction