Product: Shea Homes Customer Care Clear all filters (7 of 7 reviews match)
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I purchased a home from sheahomes San Diego, noted many construction defects, sheahomes decline to fix their mistakes, poor customer service, did not install upgrade and lied to customer and stole from customer, house present safety liability, putting buyer in danger,...
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Review
#1402276 Review #1402276 is a subjective opinion of poster.
Service
Shea Homes Customer Care
Reason of review
Poor customer service

Shea Homes in Los Angeles, California - Bad practice on broker commission

2.3
Details
Brokers know they need to accompany buyers on their first visit as it’s standard practice in the industry. Shea is very clear on their broker policy and have it posted at the entrance to the sales office as well as inside the sales office. There is no way the buyers will know that they need to bring their broker on the very first visit.
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Review
#1377727 Review #1377727 is a subjective opinion of poster.
Service
Shea Homes Customer Care
On June I called Customer Service about a large black spot behind back burner on my stove. Vickie came out to check. Took a picture and sent it in to someone. Was told the spot was from not cleaning, or cooking on that particular burner. I resented the not cleaning...
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Review
#1292726 Review #1292726 is a subjective opinion of poster.
Service
Shea Homes Customer Care
Pros
  • Weather layout of the house activities close to home
  • Weather layout of house interior
  • Weather
Reason of review
Poor customer service
Preferred solution
HHave Shea try to remove spot and if can't, replace that portion of back splash.
2.5
Details
'The Shea Difference - about caring enough to create one great customer experience after another before, during and well after the purchase. ' We purchased a property in 2016 and while we have been reasonably happy in general when it comes to caring enough to create a...
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Review
#1201252 Review #1201252 is a subjective opinion of poster.
Service
Shea Homes Customer Care
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
2.2
Details
Shea Homes - No service
Shea Homes - No service
Shea Homes - No service
But we have now lived here nearly 9 months and I have tried to contact both our service rep and Shea Homes 3 times and twice respectively and have gotton absolutely not response from either source. Also there has been a problem with my upgraded stove top (GE) since...
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1 comment
Anonymous
#1387975

shea homes trilogy orlando says it is a gated community. The front gate has some daily coverage no night coverage. However the construction continues with other gates wide open monday to friday no monitoring and multiple home break ins.

Review
#1022013 Review #1022013 is a subjective opinion of poster.
Service
Shea Homes Customer Care
Cons
  • All service people
Reason of review
Damaged or defective
2.0
Details
There are no words for how the Shea Trilogy leadership acts at their Indio Polo Club location. They’re oblivious to the law and feel they can pull the wool over the eyes of retirees. Unconscionable. They often take from the HOA funds to reduce their own cost of...
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Review
#963714 Review #963714 is a subjective opinion of poster.
Service
Shea Homes Customer Care
Reason of review
Poor customer service

Shea Homes - Customer Care Review from Waukegan, Illinois

1.8
Details
Run....all that glitters is not gold. Oh how can I describe ..... Oh yes ghetto, they expect you to have your stuff together but they do not, and make you go through hoops even doing part of their job and they have and *** poor customer service. However if you look and sound a certain way you may not get treated as bad and are entitled to privileges that other buyers are not which seems discrimatory and down right unfair.
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Review
#926829 Review #926829 is a subjective opinion of poster.
Service
Shea Homes Customer Care
Reason of review
Poor customer service

Contact Shea Homes Customer Service

Website:
www.sheahomes.com
Mailing Address:
655 Brea Canyon Rd
Walnut, CA 91789
Phone:
(909) 594-9500
All Shea Homes Contacts

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