Product: Shea Homes Customer Care Clear all filters (5 of 5 reviews match)
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I purchased a home from sheahomes San Diego, noted many construction defects, sheahomes decline to fix their mistakes, poor customer service, did not install upgrade and lied to customer and stole from customer, house present safety liability, putting buyer in danger,...
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Author
Service
Shea Homes Customer Care
Reason of review
Poor customer service
Review #1402276 is a subjective opinion of poster.
0 comments
2.5
Details
'The Shea Difference - about caring enough to create one great customer experience after another before, during and well after the purchase. ' We purchased a property in 2016 and while we have been reasonably happy in general when it comes to caring enough to create a...
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Author
Service
Shea Homes Customer Care
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
Review #1201252 is a subjective opinion of poster.
1 comment
2.2
Details
Shea Homes - No service
Shea Homes - No service
Shea Homes - No service
But we have now lived here nearly 9 months and I have tried to contact both our service rep and Shea Homes 3 times and twice respectively and have gotton absolutely not response from either source. Also there has been a problem with my upgraded stove top (GE) since...
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Anonymous
#1387975

shea homes trilogy orlando says it is a gated community. The front gate has some daily coverage no night coverage. However the construction continues with other gates wide o...

Author
Service
Shea Homes Customer Care
Cons
  • All service people
Reason of review
Damaged or defective
Review #1022013 is a subjective opinion of poster.
0 comments
2.0
Details
There are no words for how the Shea Trilogy leadership acts at their Indio Polo Club location. They’re oblivious to the law and feel they can pull the wool over the eyes of retirees. Unconscionable. They often take from the HOA funds to reduce their own cost of...
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Author
Service
Shea Homes Customer Care
Reason of review
Poor customer service
Review #963714 is a subjective opinion of poster.
0 comments

Shea Homes - Customer Care Review from Waukegan, Illinois

1.8
Details
Run....all that glitters is not gold. Oh how can I describe ..... Oh yes ghetto, they expect you to have your stuff together but they do not, and make you go through hoops even doing part of their job and they have and *** poor customer service. However if you look and sound a certain way you may not get treated as bad and are entitled to privileges that other buyers are not which seems discrimatory and down right unfair.
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Author
Location
Waukegan, Illinois
Service
Shea Homes Customer Care
Reason of review
Poor customer service
Review #926829 is a subjective opinion of poster.