State: Florida Clear all filters (4 of 47 reviews match)
filters
State:
City:
Show
Product:
Show
Resolved
1.8
Details
My first Shea home was in So Cal and I loved it. My next and last Shea home is in trilogy Ocala preserve and I am so very disappointed in everything. I never regretted buying anything so much before in my life. I bought a designer home -- therefore I got to pay for...
View full review
7 comments
LumberingNeapolitanMastiff
#1462175

I truly wish I had seen your comments prior to paying my deposit. Yes the concrete in the lanai has a crack too. I think we got the new sales staff that was saying anything to get a sale.

View more comments
Review
#1066670 Review #1066670 is a subjective opinion of poster.
Pros
  • People who left because they had integrity
Cons
  • Substandard repairs and resolutions
  • No integrity
  • Poor quality
Reason of review
Bad quality
Loss
$300000
Preferred solution
Full refund
Tags
  • Trilogy Ocala Preserve
1.5
Details

Update by user Apr 18, 2018

Update: Now having to deal with a leaking roof, I closed 6 months ago. Also at least 7 other homes have had problems with roof leaks.

These are new homes, none older than 2 and 1/2 years old, some homes mulltiple leaks.

Roof leaks should not be a concern. Fortunately a...

View full review
Review
#1209825 Review #1209825 is a subjective opinion of poster.
Pros
  • Location
Cons
  • Lack of accountability
Reason of review
Not as described/ advertised
Loss
$50000
Preferred solution
I really do not expect the company to propose a solution because I have expressed these concerns directly to the company with no attempt by them to resolve the issues. I just want to warn people before they think of purchasing here or any other Shea prop
Tags
  • Trilogy Ocala Preserve
3.7
Details

Update by user Dec 08, 2016

I am happy to state that issues are being addressed !!! Plus our clubhouse will be completed soon.

More and more people are moving in. More activities and groups are springing up.

I am much happier. There are a few outstanding issues, but I am not worried they...

View full review
1 comment
Edter000
#1252237

Welcome to *** - Hope you don't have Zoysia grass too!

Review
#900924 Review #900924 is a subjective opinion of poster.
Cons
  • Poor quality
  • Drainage too much to list
  • Poor customer service
Reason of review
Bad quality
1.5
Details
Shea Homes - Warranty
Total lack of communication by Builder with each other and home owner. They will tell you what you want to hear and then stall or not do it. 9 months to get a cabinet door and I had to call the mfg. myself to get one! Shea told me the Mfg. did not have a customer...
View full review
5 comments
Anonymous
#1569813

We are building a Shea custom house. I never comment on stuff but felt compelled to save you from our experience.

Do not build with Shea. It has been a nightmare since day 1.

View more comments
Review
#969569 Review #969569 is a subjective opinion of poster.
Pros
  • Weather
Reason of review
Not as described/ advertised
Loss
$440
Preferred solution
Shea Corp. needs to know problems here.
Tags
  • Customer Service and Delviery

Contact Shea Homes Customer Service

Mailing Address:
Shea Homes
655 Brea Canyon Rd
Walnut, CA 91789
Phone:
(909) 594-9500
All Shea Homes Contacts