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1.5
Details
A couple things you did well: -Andrew and Ben are very helpful and knowledgeable sales people, they helped us a lot through this process -Shea is getting a one star because of those people stated above MANY things that need improvement: -The loan person (Robert) needs...
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Review
#1511596 Review #1511596 is a subjective opinion of poster.
Reason of review
Bad quality
Bought a new home for 1.2 million. We have had them in 5x to redo bathrooms. Why? Because they had faulty designs, and two bathrooms flooded 2x, and another 1x. Massive MOLD. Over 140 days loss of use. We also have faulty flooring. Their own inspector wrote a report...
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1 comment
Anonymous
#1670702

xxxxx

Review
#1282997 Review #1282997 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$43000
Preferred solution
Full refund
Tags
  • Backcountry Colorado Highlands Ran
1.0
Details
Don’t ever do a loan through Robert with Shea in Reunion or preferably don’t deal with Shea Homes at all! Robert runs your info through an automated system that you could run on the lending-tree website to find out if you’re pre-approved. Also, They will take your...
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1 comment
Anonymous
#1676339

Interesting review. What is the status of your complaint? To what agencies did you complain?

Review
#1460769 Review #1460769 is a subjective opinion of poster.
1.3
Details
From the day I moved in, there was no one to welcome me. I didn't have a responder to get into the complex. I was locked out of my house three times and Shea said there was nothing they could do. I get no reception for my cell phone. My tile has a lippage problem. In...
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1 comment
user14608004
#1466410

I’m sorry to hear about your fall and hope you are ok. That is a personal injury lawsuit waiting at your fingertips there.

Make sure you have documentation on all your contact with Shea employees.

Hire an attorney file a lawsuit and they will more than likely offer to buy your house back.I unfortunately have been dealing an ongoing assortment of lies and a constant lack of accountability since I have moved into my Shea home in October. I have found the only way to get your local customer service rep to do what they are responsible for is to contact the corporate offices in Arizona and what they are willing to do is limited to corporate policy.

Review
#1224041 Review #1224041 is a subjective opinion of poster.
Pros
  • People who left because they had integrity
Cons
  • Everything from the move in to amenities to priciing
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
1.0
Details
Shea Homes - Don't fall for Shea Home promises
Shea Homes - Don't fall for Shea Home promises
We bought a home from Shea Homes in Union County NC, we are very disappointed with the quality of the workmanship and the lock of response from the Shea Homes management to the long list of concerns we brought up prior to the closing day. On the closing day Melissa...
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1 comment
Anonymous
#1367555

I agree Shea Homes construction along with the poor landscaping are the worst among any builder in America. Practically everything in this home that was supposed to be new construction was very flawed.

Almost all kitchen cabinets had to be replaced, pantry doors was replaced, master bedroom shower door was damaged, front door lock was loose, bottom downstairs bathroom door had to be redone and wall paint was not done correctly to match the rest of the paint in the home.

The outside landscaping were so poorly done. Now there is a huge soil erosion in the backyard which Shea refused to address even though this is new construction, and it was brought to their attention the sorry *** Kimberly neil and Adam Dannerman supposed to be a senior manager along with shady Christopher Reid who is responsible to the city denied this erosion happen on his watch.

My advice to anyone who is thinking on buying from Shea Homes in Union County don't do it.

The customer service experience along with dealing a shady builder supervisor and his minions don't know a *** thing about their jobs.

Shea employees should no this when buy their homes we are paying for them to feed their families and giving them a paycheck.

Review
#991100 Review #991100 is a subjective opinion of poster.
Reason of review
Bad quality
2.2
Details
Shea Homes - No service
Shea Homes - No service
Shea Homes - No service
We had our 5 month inspection and it was areed that our windows in our stacking doors had to be replaced along with several windows in the house. I did not want it done immediately because of the weather. But we have now lived here nearly 9 months and I have tried to...
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1 comment
Anonymous
#1387975

shea homes trilogy orlando says it is a gated community. The front gate has some daily coverage no night coverage. However the construction continues with other gates wide open monday to friday no monitoring and multiple home break ins.

Review
#1022013 Review #1022013 is a subjective opinion of poster.
Cons
  • All service people
Reason of review
Damaged or defective
Had an HVAC construction defect in 2012 that they said was my fault. The HVAC contractor made some adjustments in the condensation drip coils, but we spent $500 repairing condensation drip damage. Annual inspections reveal no issues since then that they claimed I had...
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Review
#1529662 Review #1529662 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution

Shea Homes in Murrieta, California - Nepotism

Way to go...NEPOTISM at it best especially with recent layoffs due to the economy then to go ahead hire family of management and field employees. Sure that the ones waiting at the employment line will be happy to hear but maybe the "economic layoff" was just an excuse to their recent departing as it makes sense why several other things are clearly overlooked within middle management.
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Review
#1578792 Review #1578792 is a subjective opinion of poster.
1.0
Details
We purchased a new Shea home several years back. In master bath had water damage on baseboard several times and had Shea come back and look at. Said was just leaking when opened door and damaging baseboard. Had come look and and fix several times. After 5 years in home...
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Review
#1182353 Review #1182353 is a subjective opinion of poster.
Cons
  • Bad quality black mold in bathroom
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.0
Details
Close back on 31 January 2017 and with the first warranty inspection all kitchen cabinets along with a bathroom cabinet has to be replaced. Pantry door had to be replaced along with the master bedroom shower door. The backyard had a huge open gap where the soil was...
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Review
#1168255 Review #1168255 is a subjective opinion of poster.
Reason of review
Bad quality