Most helpful reviews first
Don’t ever do a loan through Robert with Shea in Reunion or preferably don’t deal with Shea Homes at all! Robert runs your info through an automated system that you could run on the lending-tree website to find out if you’re pre-approved. Also, They will take your...Read more
Had an HVAC construction defect in 2012 that they said was my fault. The HVAC contractor made some adjustments in the condensation drip coils, but we spent $500 repairing condensation drip damage. Annual inspections reveal no issues since then that they claimed I had...Read more
We purchased a new Shea home several years back. In master bath had water damage on baseboard several times and had Shea come back and look at. Said was just leaking when opened door and damaging baseboard. Had come look and and fix several times. After 5 years in home...Read more
I didn't like
- Bad quality black mold in bathroom
Close back on 31 January 2017 and with the first warranty inspection all kitchen cabinets along with a bathroom cabinet has to be replaced. Pantry door had to be replaced along with the master bedroom shower door. The backyard had a huge open gap where the soil was...Read more
We bought a home from Shea Homes in Union County NC, we are very disappointed with the quality of the workmanship and the lock of response from the Shea Homes management to the long list of concerns we brought up prior to the closing day. On the closing day Melissa...Read more
On June I called Customer Service about a large black spot behind back burner on my stove. Vickie came out to check. Took a picture and sent it in to someone. Was told the spot was from not cleaning, or cooking on that particular burner. I resented the not cleaning...Read more
- Weather layout of the house activities close to home
- Weather layout of house interior
I purchased a home from sheahomes San Diego, noted many construction defects, sheahomes decline to fix their mistakes, poor customer service, did not install upgrade and lied to customer and stole from customer, house present safety liability, putting buyer in danger,...Read more
Sales staff that will tell you anything they think you want to hear in order to make a sale, in other words lie. Uninformed sales staff on basic real estate information, such as real estate taxes, closing costs, flood zone ratings. Construction is all subcontracted...Read more
I didn't like
- Lack of accountability
'The Shea Difference - about caring enough to create one great customer experience after another before, during and well after the purchase. ' We purchased a property in 2016 and while we have been reasonably happy in general when it comes to caring enough to create a...Read more
Shea Homes in Chula Vista, California - Unhappy Shea Customer
I purchased a new Shea Home in 2005, I was told my windows had a 10 yr. warranty and placed a claim before the ten years were up. They did not cover my windows because the house sat empty for less than one year and the warranty started the day windows were installed. When you purchase a vehicle that sat for one year before purchased you don't loose a year of warranty, why should this not be the same for a house at 1/2 million dollars?
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