(9 of 43 reviews match)
I purchased a new home from Shea, paying above market rates for upgrades. After the 10 year home warranty period we discovered wood rot in the deck, which we paid extra for. Upon investigating the source it was discovered that Shea did not paint or treat any of the...Read more
Shea Homes in Chula Vista, California - Unhappy Shea Customer
I purchased a new Shea Home in 2005, I was told my windows had a 10 yr. warranty and placed a claim before the ten years were up. They did not cover my windows because the house sat empty for less than one year and the warranty started the day windows were installed. When you purchase a vehicle that sat for one year before purchased you don't loose a year of warranty, why should this not be the same for a house at 1/2 million dollars?
Shea Homes in Los Angeles, California - Bad practice on broker commission
Brokers know they need to accompany buyers on their first visit as it’s standard practice in the industry. Shea is very clear on their broker policy and have it posted at the entrance to the sales office as well as inside the sales office. There is no way the buyers will know that they need to bring their broker on the very first visit.
We toured a Shea Homes community currently being built in Monterey County. It's called The Dunes. The homes were lovely and we considered getting pre-approved for a Beach House model. However, after doing some online research, including this site, we've decided against...Read more
I didn't like
- Buyers complaints
Thinking about purchasing a Shea home property called "Waterline" located in Point Richmond, CA. If anyone has any incite on this property or personal experiences with other properties promoted and built by Shea homes, please inform the rest of us. This latest venture...Read more
We are now on our 11th week and Shea homes cannot find the source of a leak in our home. Moved into a new home 1/09/2016, master bath wall started leaking 2/09/2016, notified Shea Homes 2/09/16. Twice they opened the master bath wall, closed it back up but the leak...Read more
Rio Vista, California
I didn't like
- Poor quality
- Leaky home
It has come to my attention that when you buy a home from a company that they would back what they tell you. Well when it comes to customer service Shea homes has none . I had some work that was written in writting to be done, well because I waited longer than they...Read more
I wanted to comment that we were in a similar situation however we were still in the midst of the construction process. We provided a list of construction defects that we discovered during our visits and asked to be fixed as we did not want to deal with any horror...Read more
Its been 3 months since we bought and moved into our new home in Brookland at Baker Ranch. Sales and mortgage was an outstanding experience but what a drastic difference when it comes to customer service. The isssue with Shea's customer service is there service...Read more
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