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Resolved
3.4
Details

Update by user Apr 27, 2018

I received phone call from Salesperson today. Our home was sold and we will get 40k of our 45k.

I am saddened but relieved. I took a lot of time and thought in making the selections for our home.

There are many features of the neighborhood that cannot be duplicated. As...

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6 comments
Anonymous
#1737534

It seems quite possible that this is illegal. If they had actually lost $45K due to your failure to purchase, then OK.

But, if they turned around and sold the house for the same price without incurring additional costs, then they have mitigated any damages that were caused by your failure to close. One would think that in that circumstance they might have to give your deposit back.

But, that may be completely wrong -- perhaps there is a liquidated damage clause or something that allows this. Regardless of legality, it certainly seems immoral.

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Review
#1231154 Review #1231154 is a subjective opinion of poster.
Pros
  • House plans
Cons
  • Lack of accountability
  • No integrity
Reason of review
true interpretation of contract and consequences
Loss
$45000
Preferred solution
Full refund
Tags
  • Trilogy Ocala Preserve
Resolved
1.8
Details
My first Shea home was in So Cal and I loved it. My next and last Shea home is in trilogy Ocala preserve and I am so very disappointed in everything. I never regretted buying anything so much before in my life. I bought a designer home -- therefore I got to pay for...
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7 comments
LumberingNeapolitanMastiff
#1462175

I truly wish I had seen your comments prior to paying my deposit. Yes the concrete in the lanai has a crack too. I think we got the new sales staff that was saying anything to get a sale.

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Review
#1066670 Review #1066670 is a subjective opinion of poster.
Pros
  • People who left because they had integrity
Cons
  • No integrity
  • Substandard repairs and resolutions
  • Poor customer service
Reason of review
Bad quality
Loss
$300000
Preferred solution
Full refund
Tags
  • Trilogy Ocala Preserve

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655 Brea Canyon Rd
Walnut, CA 91789
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