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2.0
Details
Shea Homes - Failure to follow basic builder guidelines.
Shea Homes - Failure to follow basic builder guidelines.
I purchased a new home from Shea, paying above market rates for upgrades. After the 10 year home warranty period we discovered wood rot in the deck, which we paid extra for. Upon investigating the source it was discovered that Shea did not paint or treat any of the...
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Review
#527468 Review #527468 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$17020
2.2
Details
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
We purchased the model home in 2009, trusting that Shea at least built up to code. Nine years later when we go to sell, we find out they never finished the flat roof at all. It just had black paper on it. I am not an unreasonable person and asked them to at least come...
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1 comment
Anonymous
#1554363

As the guy who bought this house and will have to pay for the remainder of the repairs, I'm pretty disgusted that Shea Homes won't fix or pay for the repairs. Especially, since they are still building in a subdivision down the road from here, it wouldn't have taken much time to come on over and look at it.

The wood was rotted and crumbled when touched. I'm not sure what actually held up the roof anymore.

Review
#1348200 Review #1348200 is a subjective opinion of poster.
Pros
  • Location
Cons
  • Leaky home
  • Poor customer service
  • 10 years of rain damage due to roof non construction
Reason of review
Damaged or defective
Loss
$4500
Preferred solution
Full refund
Tags
  • Water Leak
  • Shea Homes Charlotte
  • New Shea Homes Reviews
  • Shea Home Reviews
  • Shea Home Complaints
  • Shea Homes Quality
  • Shea Homes Hollister
  • Shea Homes Atherton
1.0
Details
Shea Homes - Horrible Customer Service
Shea Homes - Horrible Customer Service
We built our home in 2013 with Shea. Our roof began to leak and three roofers have told us it is due to improper installation of the flashing. We built our home in Hollister in 2013. We had issues from the beginning with customer service but that is a whole other...
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1 comment
Anonymous
#1709657

Thank you for letting the public know about this issue. I hope that Shea works with you to resolve the issue.

Review
#1379298 Review #1379298 is a subjective opinion of poster.
Reason of review
Bad quality
Shea Homes - Construction defects, major problems
Shea Homes - Construction defects, major problems
The new house 2016, I purchased was built on soil that was not compacted, there was no soils report done on this particular lot. As a result of compaction issues, the house has settled way beyond alotted construction standards. It moves constantly, causing cracks in...
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Review
#1566698 Review #1566698 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Bad quality
Loss
$450000
Preferred solution
Full refund
1.0
Details
Shea Homes - Don't fall for Shea Home promises
Shea Homes - Don't fall for Shea Home promises
We bought a home from Shea Homes in Union County NC, we are very disappointed with the quality of the workmanship and the lock of response from the Shea Homes management to the long list of concerns we brought up prior to the closing day. On the closing day Melissa...
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1 comment
Anonymous
#1367555

I agree Shea Homes construction along with the poor landscaping are the worst among any builder in America. Practically everything in this home that was supposed to be new construction was very flawed.

Almost all kitchen cabinets had to be replaced, pantry doors was replaced, master bedroom shower door was damaged, front door lock was loose, bottom downstairs bathroom door had to be redone and wall paint was not done correctly to match the rest of the paint in the home.

The outside landscaping were so poorly done. Now there is a huge soil erosion in the backyard which Shea refused to address even though this is new construction, and it was brought to their attention the sorry *** Kimberly neil and Adam Dannerman supposed to be a senior manager along with shady Christopher Reid who is responsible to the city denied this erosion happen on his watch.

My advice to anyone who is thinking on buying from Shea Homes in Union County don't do it.

The customer service experience along with dealing a shady builder supervisor and his minions don't know a *** thing about their jobs.

Shea employees should no this when buy their homes we are paying for them to feed their families and giving them a paycheck.

Review
#991100 Review #991100 is a subjective opinion of poster.
Reason of review
Bad quality
2.2
Details
Shea Homes - No service
Shea Homes - No service
Shea Homes - No service
We had our 5 month inspection and it was areed that our windows in our stacking doors had to be replaced along with several windows in the house. I did not want it done immediately because of the weather. But we have now lived here nearly 9 months and I have tried to...
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1 comment
Anonymous
#1387975

shea homes trilogy orlando says it is a gated community. The front gate has some daily coverage no night coverage. However the construction continues with other gates wide open monday to friday no monitoring and multiple home break ins.

Review
#1022013 Review #1022013 is a subjective opinion of poster.
Cons
  • All service people
Reason of review
Damaged or defective
1.0
Details
Shea Homes - Unfinished work
We bought our new home almost 3 years ago and STILL waiting for them to finish our yard We have a slope that backs to a conservation area they said they would finish the grading and sod to the end of our yard when they finished the house next to us. When we get someone...
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Review
#989275 Review #989275 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.5
Details
Shea Homes - Warranty
Total lack of communication by Builder with each other and home owner. They will tell you what you want to hear and then stall or not do it. 9 months to get a cabinet door and I had to call the mfg. myself to get one! Shea told me the Mfg. did not have a customer...
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5 comments
Anonymous
#1569813

We are building a Shea custom house. I never comment on stuff but felt compelled to save you from our experience.

Do not build with Shea. It has been a nightmare since day 1.

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Review
#969569 Review #969569 is a subjective opinion of poster.
Pros
  • Weather
Reason of review
Not as described/ advertised
Loss
$440
Preferred solution
Shea Corp. needs to know problems here.
Tags
  • Customer Service and Delviery
Shea Homes - Review in Home Construction and Repair category from Castle Rock, Colorado
Your annihilation of our wildlife is cruel, unacceptable and deplorable. You fake concern about our community is shameful. Why wouldn't you cooperate with the decent people who were willing to relocate at least some of the 3000 Prarie Dogs you heartlessly killed with...
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Review
#811236 Review #811236 is a subjective opinion of poster.

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