Shea Homes Reviews and Complaints
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2
ISSUES RESOLVED
48
TOTAL REVIEWS
$940K
CLAIMED LOSSES
$62.8K
AVG LOSS
70.2K
PAGE VIEWS
What's your story with this company?
Ask a Question About Shea Homes
Cons
- Poor customer service
- No integrity
- Leaky home
Pros
- Weather
- People who left because they had integrity
- Location
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- Latest review first
- Most helpful reviews first
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We purchased the model home in 2009, trusting that Shea at least built up to code. Nine years later when we go to sell, we find out they never finished the flat roof at all. It just had black paper on it. I am not an unreasonable person and asked them to at least come...
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Review
Service
Shea Homes House Construction
Pros
- Location
Cons
- No integrity
- Roof over entrance was never finished
- Leaky home
Reason of review
Damaged or defective
Loss
$4500
Preferred solution
Full refund
Tags
Before we signed a contract we were completely honest with Shea Sales and Mortgage stating we had filed for Chapter 13 and asked if we would have any issues getting approved. We were told that we were good and they would work with us. We put our house on the market...
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Review
Service
Shea Homes Home Buying
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Full refund
Shea Homes review in Livermore-Pleasanton, California: Prescott in Mountain house sales team
worst ever specially Karen who was real pain to deal with. She worked on her ego and not cooperative at all
Review
Service
Shea Homes Sales Representative
Pros
- Quality
Cons
- Very poor sales team
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Price reduction
The new house 2016, I purchased was built on soil that was not compacted, there was no soils report done on this particular lot. As a result of compaction issues, the house has settled way beyond alotted construction standards. It moves constantly, causing cracks in...
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Review
Cons
- Poor customer service
Reason of review
Bad quality
Loss
$450000
Preferred solution
Full refund
Shea Homes review: Great Homes - Poor Club Management
I have now lived here for 3 years. The homes are very well built and excellent value. Club facilities are very nice. Although there have been some soil problems, Shea has done a wonderful job of fixing and compensating those home owners. The main problem is with the Blue Star facilities Co. management (owned by Shea) who take our money, spend it and run things like a dictatorship, Members who try to help with their professional backgrounds and suggestions are ignored or insulted. I would give Shea a **** and the Blue Star Club Management *
Review
Pros
- Professional and quality home customer service
- Excellent quality construction
Cons
- S and followup with residences
- Blue star club management
Reason of review
Club Management
Preferred solution
Replace Blue Star Management
We built our home in 2013 with Shea. Our roof began to leak and three roofers have told us it is due to improper installation of the flashing. We built our home in Hollister in 2013. We had issues from the beginning with customer service but that is a whole other...
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1 comment
Thank you for letting the public know about this issue. I hope that Shea works with you to resolve the issue.
Review
Service
Shea Homes House Construction
Reason of review
Bad quality
A couple things you did well: -Andrew and Ben are very helpful and knowledgeable sales people, they helped us a lot through this process -Shea is getting a one star because of those people stated above MANY things that need improvement: -The loan person (Robert) needs...
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Review
Service
Shea Homes House Construction
Reason of review
Bad quality
I closed on my new build 9/2018. First red flag was the appraisal came out $15k under the closing price. My home was one of 2 spec homes that was left in the development and the fixtures were all chosen by the design team and they wouldn't let me change anything....
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1 comment
Hi, Just wondering which Shea community you are in? I’m have a home at the Shea development in Ocala, FL and have experienced much of the same decietful practices you have but not to the extreme you have. I believe it is the corporate culture of Shea to build communities and homes that are appealing on the outside but everything thing else is done as cheaply as possible with no accountability.
Review
Service
Shea Homes House Construction
Shea Homes review in Murrieta, California: Nepotism
Way to go...NEPOTISM at it best especially with recent layoffs due to the economy then to go ahead hire family of management and field employees. Sure that the ones waiting at the employment line will be happy to hear but maybe the "economic layoff" was just an excuse to their recent departing as it makes sense why several other things are clearly overlooked within middle management.
Review
Service
Shea Homes House Construction
Compare Shea Homes to
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Had an HVAC construction defect in 2012 that they said was my fault. The HVAC contractor made some adjustments in the condensation drip coils, but we spent $500 repairing condensation drip damage. Annual inspections reveal no issues since then that they claimed I had...
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Review
Service
Shea Homes House Construction
Reason of review
Poor customer service
Loss
$1
Preferred solution
Let the company propose a solution
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As the guy who bought this house and will have to pay for the remainder of the repairs, I'm pretty disgusted that Shea Homes won't fix or pay for the repairs. Especially, since they are still building in a subdivision down the road from here, it wouldn't have taken much time to come on over and look at it.
The wood was rotted and crumbled when touched. I'm not sure what actually held up the roof anymore.