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Shea Homes - Failure to follow basic builder guidelines.
Shea Homes - Failure to follow basic builder guidelines.
I purchased a new home from Shea, paying above market rates for upgrades. After the 10 year home warranty period we discovered wood rot in the deck, which we paid extra for. Upon investigating the source it was discovered that Shea did not paint or treat any of the...
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2.0
#527468
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Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
We purchased the model home in 2009, trusting that Shea at least built up to code. Nine years later when we go to sell, we find out they never finished the flat roof at all. It just had black paper on it. I am not an unreasonable person and asked them to at least come...
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Anonymous
Charlie

As the guy who bought this house and will have to pay for the remainder of the repairs, I'm pretty disgusted that Shea Homes won't fix or pay for the repairs. Especially, sinc...

2.2
I liked
  • Location
I didn't like
  • 10 years of rain damage due to roof non construction
  • Roof over entrance was never finished
  • No integrity
#1348200
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I closed on my new build 9/2018. First red flag was the appraisal came out $15k under the closing price. My home was one of 2 spec homes that was left in the development and the fixtures were all chosen by the design team and they wouldn't let me change anything....
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Anonymous
Mike Berry

Hi, Just wondering which Shea community you are in? I’m have a home at the Shea development in Ocala, FL and have experienced much of the same decietful practices you have but...

#1273705
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Resolved
My first Shea home was in So Cal and I loved it. My next and last Shea home is in trilogy Ocala preserve and I am so very disappointed in everything. I never regretted buying anything so much before in my life. I bought a designer home -- therefore I got to pay for...
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LumberingNeapolitanMastiff
LumberingNeapolitanMastiff

I truly wish I had seen your comments prior to paying my deposit. Yes the concrete in the lanai has a crack too. I think we got the new sales staff that was saying anything to...

Anonymous
MLBOC

1. Sales staff not knowledgeable and are really only concerned with their sales numbers. The sales rep I had who said she was a licensed realtor but had no knowledge of the fl...

1.8
I liked
  • People who left because they had integrity
I didn't like
  • Substandard repairs and resolutions
  • Poor customer service
  • No integrity
#1066670
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Resolved
Unfortunately, my partner and I looked at Triology at Ocala without a realtor to look out for our best interests. My partner is Spanish speaking and his English dialect is not as broad as he thinks. We wanted to purchase a house with cash: sale of his house and me...
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LumberingNeapolitanMastiff
LumberingNeapolitanMastiff

Received a phone call from our salesperson today. The issue has been resolved. I am relieved but heartbroken as I chose all of the selections/options in the home with great ca...

Anonymous
Shelia Miller

The resolve is a 45k loss that I will just have to accept. I am honestly say that my partner did not understand that he should have taken the contingency offer. Unfortunately,...

3.4
I liked
  • House plans
I didn't like
  • Lack of accountability
  • No integrity
#1231154
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Attempted to build a new home with Shea. The moment we signed our contract, we found out our first of 5 sales reps that were assigned to us made an error. The sales manager made it appear that it was our fault and when we pushed her for resolution we were made to feel...
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1.0
#1187382
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Shea Homes - Horrible Customer Service
Shea Homes - Horrible Customer Service
We built our home in 2013 with Shea. Our roof began to leak and three roofers have told us it is due to improper installation of the flashing. We built our home in Hollister in 2013. We had issues from the beginning with customer service but that is a whole other...
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1.0
#1379298
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A couple things you did well: -Andrew and Ben are very helpful and knowledgeable sales people, they helped us a lot through this process -Shea is getting a one star because of those people stated above MANY things that need improvement: -The loan person (Robert) needs...
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1.5
#1511596
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Bought a new home for 1.2 million. We have had them in 5x to redo bathrooms. Why? Because they had faulty designs, and two bathrooms flooded 2x, and another 1x. Massive MOLD. Over 140 days loss of use. We also have faulty flooring. Their own inspector wrote a report...
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Anonymous
Anonymous

xxxxx

#1282997
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Contact Shea Homes Customer Service

Mailing Address:
Shea Homes
655 Brea Canyon Rd
Walnut, CA 91789
Phone:
(909) 594-9500
All Shea Homes Contacts

Shea Homes Products and Services Reviews

From the day I moved in, there was no one to welcome me. I didn't have a responder to get into the complex. I was locked out of my house three times and Shea said there was nothing they could do. I get no reception for my cell phone. My tile has a lippage problem. In...
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user14608004
user14608004

I’m sorry to hear about your fall and hope you are ok. That is a personal injury lawsuit waiting at your fingertips there. Make sure you have documentation on all your contact...

1.3
I liked
  • People who left because they had integrity
I didn't like
  • Everything from the move in to amenities to priciing
#1224041
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