filters
State:
Show
City:
Show
Product:
Show
0 comments
2.0
Details
Shea Homes - Failure to follow basic builder guidelines.
Shea Homes - Failure to follow basic builder guidelines.
I purchased a new home from Shea, paying above market rates for upgrades. After the 10 year home warranty period we discovered wood rot in the deck, which we paid extra for. Upon investigating the source it was discovered that Shea did not paint or treat any of the...
View full review
Author
Location
Aliso Viejo, California
Reason of review
Poor customer service
Loss
$17020
Review #527468 is a subjective opinion of poster.
1 comment
2.2
Details
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
We purchased the model home in 2009, trusting that Shea at least built up to code. Nine years later when we go to sell, we find out they never finished the flat roof at all. It just had black paper on it. I am not an unreasonable person and asked them to at least come...
View full review
Anonymous
#1554363

As the guy who bought this house and will have to pay for the remainder of the repairs, I'm pretty disgusted that Shea Homes won't fix or pay for the repairs. Especially, sinc...

Author
Location
Charlotte, North Carolina
Pros
  • Location
Cons
  • 10 years of rain damage due to roof non construction
  • Leaky home
  • No integrity
Reason of review
Damaged or defective
Loss
$4500
Preferred solution
Full refund
Tags
  • Water Leak
  • Shea Homes Charlotte
  • New Shea Homes Reviews
  • Shea Home Reviews
  • Shea Home Complaints
  • Shea Homes Quality
  • Shea Homes Hollister
  • Shea Homes Atherton
Review #1348200 is a subjective opinion of poster.
0 comments
1.0
Details
Shea Homes - Horrible Customer Service
Shea Homes - Horrible Customer Service
We built our home in 2013 with Shea. Our roof began to leak and three roofers have told us it is due to improper installation of the flashing. We built our home in Hollister in 2013. We had issues from the beginning with customer service but that is a whole other...
View full review
Author
Reason of review
Bad quality
Review #1379298 is a subjective opinion of poster.
1 comment
I closed on my new build 9/2018. First red flag was the appraisal came out $15k under the closing price. My home was one of 2 spec homes that was left in the development and the fixtures were all chosen by the design team and they wouldn't let me change anything....
View full review
Anonymous
#1590404

Hi, Just wondering which Shea community you are in? I’m have a home at the Shea development in Ocala, FL and have experienced much of the same decietful practices you have but...

Author
Review #1273705 is a subjective opinion of poster.
Resolved
5 comments
3.4
Details
Unfortunately, my partner and I looked at Triology at Ocala without a realtor to look out for our best interests. My partner is Spanish speaking and his English dialect is not as broad as he thinks. We wanted to purchase a house with cash: sale of his house and me...
View full review
Anonymous
#1676353

This seems to be the modus operandi of Shea Homes. There is a pattern (RICO?) here that needs to be referred to your local FBI office. They deal with all financial scams and w...

Author
Pros
  • House plans
Cons
  • No integrity
  • Lack of accountability
Reason of review
true interpretation of contract and consequences
Loss
$45000
Preferred solution
Full refund
Tags
  • Trilogy Ocala Preserve
Review #1231154 is a subjective opinion of poster.
Resolved
7 comments
1.8
Details
My first Shea home was in So Cal and I loved it. My next and last Shea home is in trilogy Ocala preserve and I am so very disappointed in everything. I never regretted buying anything so much before in my life. I bought a designer home -- therefore I got to pay for...
View full review
LumberingNeapolitanMastiff
#1462175

I truly wish I had seen your comments prior to paying my deposit. Yes the concrete in the lanai has a crack too. I think we got the new sales staff that was saying anything to...

Author
Location
Ocala, Florida
Pros
  • People who left because they had integrity
Cons
  • Substandard repairs and resolutions
  • No integrity
  • Poor quality
Reason of review
Bad quality
Loss
$300000
Preferred solution
Full refund
Tags
  • Trilogy Ocala Preserve
Review #1066670 is a subjective opinion of poster.
0 comments
1.0
Details
Attempted to build a new home with Shea. The moment we signed our contract, we found out our first of 5 sales reps that were assigned to us made an error. The sales manager made it appear that it was our fault and when we pushed her for resolution we were made to feel...
View full review
Author
Location
Peoria, Arizona
Reason of review
Bad quality
Review #1187382 is a subjective opinion of poster.
1 comment
Bought a new home for 1.2 million. We have had them in 5x to redo bathrooms. Why? Because they had faulty designs, and two bathrooms flooded 2x, and another 1x. Massive MOLD. Over 140 days loss of use. We also have faulty flooring. Their own inspector wrote a report...
View full review
Anonymous
#1670702

xxxxx

Author
Reason of review
Bad quality
Loss
$43000
Preferred solution
Full refund
Tags
  • Backcountry Colorado Highlands Ran
Review #1282997 is a subjective opinion of poster.
1 comment
1.0
Details
Shea Homes - Don't fall for Shea Home promises
Shea Homes - Don't fall for Shea Home promises
We bought a home from Shea Homes in Union County NC, we are very disappointed with the quality of the workmanship and the lock of response from the Shea Homes management to the long list of concerns we brought up prior to the closing day. On the closing day Melissa...
View full review
Anonymous
#1367555

I agree Shea Homes construction along with the poor landscaping are the worst among any builder in America. Practically everything in this home that was supposed to be new con...

Author
Location
Charlotte, North Carolina
Reason of review
Bad quality
Review #991100 is a subjective opinion of poster.

Contact Shea Homes Customer Service

Mailing Address:
Shea Homes
655 Brea Canyon Rd
Walnut, CA 91789
Phone:
(909) 594-9500
All Shea Homes Contacts

Shea Homes Products and Services Reviews

0 comments
1.5
Details
A couple things you did well: -Andrew and Ben are very helpful and knowledgeable sales people, they helped us a lot through this process -Shea is getting a one star because of those people stated above MANY things that need improvement: -The loan person (Robert) needs...
View full review
Author
Reason of review
Bad quality
Review #1511596 is a subjective opinion of poster.