filters
State:
Show
City:
Show
Product:
Show
Don’t ever do a loan through Robert with Shea in Reunion or preferably don’t deal with Shea Homes at all! Robert runs your info through an automated system that you could run on the lending-tree website to find out if you’re pre-approved. Also, They will take your...
Read more
1.0
#1460769
Reply to reviews
I purchased a home from sheahomes San Diego, noted many construction defects, sheahomes decline to fix their mistakes, poor customer service, did not install upgrade and lied to customer and stole from customer, house present safety liability, putting buyer in danger,...
Read more
#1402276
Reply to reviews
Shea Homes - Horrible Customer Service
Shea Homes - Horrible Customer Service
We built our home in 2013 with Shea. Our roof began to leak and three roofers have told us it is due to improper installation of the flashing. We built our home in Hollister in 2013. We had issues from the beginning with customer service but that is a whole other...
Read more
1.0
#1379298
Reply to reviews

Shea Homes in Los Angeles, California - Bad practice on broker commission

Brokers know they need to accompany buyers on their first visit as it’s standard practice in the industry. Shea is very clear on their broker policy and have it posted at the entrance to the sales office as well as inside the sales office. There is no way the buyers will know that they need to bring their broker on the very first visit.
2.3
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1377727
Reply to reviews

Shea Homes in Chula Vista, California - Unhappy Shea Customer

I purchased a new Shea Home in 2005, I was told my windows had a 10 yr. warranty and placed a claim before the ten years were up. They did not cover my windows because the house sat empty for less than one year and the warranty started the day windows were installed. When you purchase a vehicle that sat for one year before purchased you don't loose a year of warranty, why should this not be the same for a house at 1/2 million dollars?
1.8
Details
Price Affordability
Product or Service Quality
Reliability
Turnaround Time
Warranty
#1375240
Reply to reviews
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
Shea Homes - Never finished flat roof over entrance to house (Hollister - Waxhaw NC )
We purchased the model home in 2009, trusting that Shea at least built up to code. Nine years later when we go to sell, we find out they never finished the flat roof at all. It just had black paper on it. I am not an unreasonable person and asked them to at least come...
Read more
Anonymous
Charlie

As the guy who bought this house and will have to pay for the remainder of the repairs, I'm pretty disgusted that Shea Homes won't fix or pay for the repairs. Especially, sinc...

2.2
I liked
  • Location
I didn't like
  • Leaky home
  • Poor customer service
  • 10 years of rain damage due to roof non construction
#1348200
Reply to reviews
On June I called Customer Service about a large black spot behind back burner on my stove. Vickie came out to check. Took a picture and sent it in to someone. Was told the spot was from not cleaning, or cooking on that particular burner. I resented the not cleaning...
Read more
I liked
  • Weather layout of house interior
  • Weather
  • Weather layout of the house activities close to home
#1292726
Reply to reviews
Bought a new home for 1.2 million. We have had them in 5x to redo bathrooms. Why? Because they had faulty designs, and two bathrooms flooded 2x, and another 1x. Massive MOLD. Over 140 days loss of use. We also have faulty flooring. Their own inspector wrote a report...
Read more
#1282997
Reply to reviews
I closed on my new build 9/2018. First red flag was the appraisal came out $15k under the closing price. My home was one of 2 spec homes that was left in the development and the fixtures were all chosen by the design team and they wouldn't let me change anything....
Read more
Anonymous
Mike Berry

Hi, Just wondering which Shea community you are in? I’m have a home at the Shea development in Ocala, FL and have experienced much of the same decietful practices you have but...

#1273705
Reply to reviews

Contact Shea Homes Customer Service

Mailing Address:
Shea Homes
655 Brea Canyon Rd
Walnut, CA 91789
Phone:
(909) 594-9500
More

Shea Homes Products and Services Reviews

Resolved
Unfortunately, my partner and I looked at Triology at Ocala without a realtor to look out for our best interests. My partner is Spanish speaking and his English dialect is not as broad as he thinks. We wanted to purchase a house with cash: sale of his house and me...
Read more
LumberingNeapolitanMastiff
LumberingNeapolitanMastiff

Received a phone call from our salesperson today. The issue has been resolved. I am relieved but heartbroken as I chose all of the selections/options in the home with great ca...

Anonymous
Shelia Miller

The resolve is a 45k loss that I will just have to accept. I am honestly say that my partner did not understand that he should have taken the contingency offer. Unfortunately,...

3.4
I liked
  • House plans
I didn't like
  • No integrity
  • Lack of accountability
#1231154
Reply to reviews