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1.5
Details
Shea Homes - Warranty
Total lack of communication by Builder with each other and home owner. They will tell you what you want to hear and then stall or not do it. 9 months to get a cabinet door and I had to call the mfg. myself to get one! Shea told me the Mfg. did not have a customer...
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5 comments
Anonymous
#1569813

We are building a Shea custom house. I never comment on stuff but felt compelled to save you from our experience.

Do not build with Shea. It has been a nightmare since day 1.

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Review
#969569 Review #969569 is a subjective opinion of poster.
Pros
  • Weather
Reason of review
Not as described/ advertised
Loss
$440
Preferred solution
Shea Corp. needs to know problems here.
Tags
  • Customer Service and Delviery
Shea Homes - Review in Home Construction and Repair category from Castle Rock, Colorado
Your annihilation of our wildlife is cruel, unacceptable and deplorable. You fake concern about our community is shameful. Why wouldn't you cooperate with the decent people who were willing to relocate at least some of the 3000 Prarie Dogs you heartlessly killed with...
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Review
#811236 Review #811236 is a subjective opinion of poster.
I wanted to comment that we were in a similar situation however we were still in the midst of the construction process. We provided a list of construction defects that we discovered during our visits and asked to be fixed as we did not want to deal with any horror...
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1 comment
Anonymous
#1264590

Which lot no.?

Review
#916160 Review #916160 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I'd never buy a home from Shea. These people are crooked. Shea's mortgage and Shea Homes conspired to prevent my friend from closing on time so they could keep the earnest money. Shea Homes' attorney was pissed because my friend demanded that they put the front...
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1 comment
Anonymous
#1676343

Tell your friends to get all paperwork together and then go to the state Attorney general and then to FBI.

Review
#691866 Review #691866 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Full refund

Shea Homes - Customer Care Review from Waukegan, Illinois

1.8
Details
Run....all that glitters is not gold. Oh how can I describe ..... Oh yes ghetto, they expect you to have your stuff together but they do not, and make you go through hoops even doing part of their job and they have and *** poor customer service. However if you look and sound a certain way you may not get treated as bad and are entitled to privileges that other buyers are not which seems discrimatory and down right unfair.
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Review
#926829 Review #926829 is a subjective opinion of poster.
Reason of review
Poor customer service
Its been 3 months since we bought and moved into our new home in Brookland at Baker Ranch. Sales and mortgage was an outstanding experience but what a drastic difference when it comes to customer service. The isssue with Shea's customer service is there service...
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1 comment
Anonymous
#1142974

I agree with you. We are home shopping in the Charlotte area.

As a licensed Real Estate Agent myself I am NOT impressed with Shea sales team.

Review
#640891 Review #640891 is a subjective opinion of poster.
Reason of review
Poor customer service
If you are considering buying a Shea home please re consider. I have a Shea Home in Surprise AZ that was built in 2006. The house went into foreclosure in 2009. Was bought by a couple in March of 2012 and then We bought it in Sept. 2012. with in six months of buying...
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1 comment
Anonymous
#799939

I would caution anyone from buying any home Built in 2006. That was the height of the real estate frenzy, especially here in Arizona.

There were so many people buying homes they could not afford, so many builders willing to take the money anyway, and not enough construction workers or subcontractors to build all those houses. Certainly, the people buying the homes were mislead as most likely was the original owner of your own home.

The builders hired anyone with a shovel and a trowel and it seems Shea failed to use a stucco sub they knew well and trusted. I hope that Isn't happening now in this very small recovery we are having but your story gives me some questions to ask when I meet with our project coordinator.

Review
#469558 Review #469558 is a subjective opinion of poster.