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3.7
Details

Update by user Dec 08, 2016

I am happy to state that issues are being addressed !!! Plus our clubhouse will be completed soon.

More and more people are moving in. More activities and groups are springing up.

I am much happier. There are a few outstanding issues, but I am not worried they...

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1 comment
Edter000
#1252237

Welcome to *** - Hope you don't have Zoysia grass too!

Review
#900924 Review #900924 is a subjective opinion of poster.
Cons
  • Poor quality
  • Drainage too much to list
  • Poor customer service
Reason of review
Bad quality
1.1
Details
Stay clear from Shea Homes. If you think you are getting quality builder for your money then you are mistaken. My home has major soil heaving issues causing cracks in my foundation & my tiled floor is all cracked. Since the cracks appeared after the 2 year warranty,...
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2 comments
Anonymous
#1396381

Which subdivision and state? Any resolve? Are you in a particular village?

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Review
#980639 Review #980639 is a subjective opinion of poster.
Reason of review
Bad quality
Has anyone had any bad experiences at Trilogy at the Vineyards in Brentwood, California? I'm considering a purchase. The models look completely high end and very high quality. I can't imagine having the problems I'm reading here. After reading these complaints, two...
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5 comments
Anonymous
#1502140

I purchased a new home here in 2015. I am surprised to read the negative reviews here.

I will share my experience.A new home purchase is like buying any major thing in your life - you need to look out for yourself. The salespeople are not predatory and are not fraudulent, but their job is to sell so they expect that everything they say should be verified by you. I found them to be reasonably honest, open, and very professional.The home itself - the build, was outstanding. Yes, very, very good.

There was one 'major error' when a chandelier was not hung in the center of the room. It was immediately fixed - no questions asked. All other punch-list issues at closing and again at the one year review were handled quickly and to my satisfaction.There are probably 800 homes in this community today (June 2018) and I've seen a few hundred built. I certainly know of some people who have had major problems but at least to my knowledge they all - 100% - will say they were treated fairly by Shea and are happy homeowners today.The community itself and the clubhouse is a great place.I know this is the complete opposite of what you read on this website but I had to post because I couldn't believe what I was reading - it simply does not match my experience and I am certain my neighbors here would agree.

I have a lovely home that is very energy efficient.

The finishes - and I spent quite a lot on the design center - are exquisite. It's a great place to live and I highly recommend it.

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Review
#983164 Review #983164 is a subjective opinion of poster.
2.8
Details
We are now on our 11th week and Shea homes cannot find the source of a leak in our home. Moved into a new home 1/09/2016, master bath wall started leaking 2/09/2016, notified Shea Homes 2/09/16. Twice they opened the master bath wall, closed it back up but the leak...
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3 comments
Anonymous
#1734500

What type of pipe material is installed in your home? Thanks.

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Review
#818795 Review #818795 is a subjective opinion of poster.
Cons
  • Poor quality
  • Leaky home
Reason of review
Bad quality
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
  • Water Leak
1.0
Details
Shea Homes - Unfinished work
We bought our new home almost 3 years ago and STILL waiting for them to finish our yard We have a slope that backs to a conservation area they said they would finish the grading and sod to the end of our yard when they finished the house next to us. When we get someone...
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Review
#989275 Review #989275 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.0
Details
worst construction charlotte area cheap quality material used dont trust lot of leakages and too pricy with options which no comparision outside price. they wont complete on time, allways delay say month to extend once contract sign they wont repsond on time if call...
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3 comments
Anonymous
#1286482

Where did you learn gramnar? Elmo club?

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Review
#1000611 Review #1000611 is a subjective opinion of poster.
Reason of review
Bad quality
2.0
Details
There are no words for how the Shea Trilogy leadership acts at their Indio Polo Club location. They’re oblivious to the law and feel they can pull the wool over the eyes of retirees. Unconscionable. They often take from the HOA funds to reduce their own cost of...
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Review
#963714 Review #963714 is a subjective opinion of poster.
Reason of review
Poor customer service
1.2
Details
My wife and I had been looking for months and looked at many builders in the waxhaw NC area. We loved the Shea home and went back and forth with another builder that was not brick but more expensive across the street. We decided that Shea was less but had a better...
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Review
#998543 Review #998543 is a subjective opinion of poster.
Reason of review
Bad quality
It has come to my attention that when you buy a home from a company that they would back what they tell you. Well when it comes to customer service Shea homes has none . I had some work that was written in writting to be done, well because I waited longer than they...
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27 comments
Anonymous
#1080502

Would never buy a shea home again

Have had nothing but noise problems caused by shoddy construction. Stay away from shea homes. They suck!

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Review
#321390 Review #321390 is a subjective opinion of poster.
Loss
$500
1.9
Details
My wife and I recently bought our Shea home. We loved the floor plan so we decided to build. The experience didn't start out the best. Dealing with the sales lady at our community was one of the worst experiences of my life. So we made it through that nightmare and we...
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Review
#945239 Review #945239 is a subjective opinion of poster.
Reason of review
Bad quality