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Shaw Floors in Frisco, Texas - Heirloom ceramic tile

Shaw Floors - Heirloom ceramic tile
The ceramic tile is chipping on the edges and was just installed about a month ago. We will see if they replace it, they had an inspector come out today to look at it. i hope they do the right think. It's in about 30 spots on the lower level of our house already 1 month in. 15k worth of flooring! OMG!
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Review
#1640642 Review #1640642 is a subjective opinion of poster.
Reason of review
Bad quality
1.5
Details
I just redid the flooring in my house. I put in all wood flooring using SHAW product. I was HORRIFIED when i opened numerous cartons with 90% of nothing but 10-14 inch boards. I will not have a floor made up of nothing but 10-14 inch boards. This not to mention...
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Review
#934974 Review #934974 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$329
Preferred solution
Let the company propose a solution
I purchased 320 sq ft of shaw versalock flooring. this flooring would not lie down evenly as its locking system was defective. I proved this to be true by use of a micrometer and shaws own installation expert concurred with me that there is a problem with the flooring....
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2 comments
Anonymous
#274737

You think YOU have it bad, this company allowed a supervisor who was also a cop to harass me in the workplace.

This went on for many months before I suffered a catastrophic injury in their warehouse that they suppressed through local controls.

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Review
#162012 Review #162012 is a subjective opinion of poster.
Loss
$700

Contact Shaw Floors Customer Service

Mailing Address:
Shaw Industries, Inc.
P.O. Drawer 2128 616 E. Walnut Avenue
Dalton, GA 30722-2128
United Kingdom
Phone:
(800) 441-7429
All Shaw Floors Contacts