Product: Shaw Floors Carpet Clear all filters (3 of 3 reviews match)
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We installed Shaw carpet about 3 years ago at a hefty price for carpet and custom installation by Startown Carpet in Conover, NC. Since we are well in our years, we thought this to be our final expense for flooring. WRONG! After less than a year, the carpet had humps....
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#1520484 Review #1520484 is a subjective opinion of poster.
Product
Shaw Floors Carpet
Reason of review
Bad quality
2.3
Details
Shaw Floors - Carpet from Costco Shaw stay away
Shaw Floors - Carpet from Costco Shaw stay away

Update by user Dec 28, 2018

No nothing has be accomplishWhat Costco/ ShawThanks Gisel Ray

Original review posted by user Nov 28, 2018

Long story short We purchased our carpart 02-2017 There was a stain on our carpet. S&G did a Assessment and claimed it was our fault. But it was not. We said it was a Discoloration due to the manufactory. Cause we didnt spill and thing there. The carpet was suppose to...
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#1410208 Review #1410208 is a subjective opinion of poster.
Product
Shaw Floors Carpet
Reason of review
Warranty issue
1.0
Details
I purchased carpet from the Parker location 6 years ago.When we went in we explained to our sales rep that we needed long lasting carpet that could stand up to a lot of traffic. She sold us a Shaw carpet she said had a 20 year wear warranty and would meet all of our...
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Review
#1093996 Review #1093996 is a subjective opinion of poster.
Product
Shaw Floors Carpet
Cons
  • Employees attitude and customer service
  • Employees attitude knowledge
Reason of review
Poor customer service
Loss
$10000
Preferred solution
They need to replace the carpet

Contact Shaw Floors Customer Service

Mailing Address:
Shaw Industries, Inc.
P.O. Drawer 2128 616 E. Walnut Avenue
Dalton, GA 30722-2128
United Kingdom
Phone:
(800) 441-7429
All Shaw Floors Contacts