State: Georgia City: Dalton Clear all filters (2 of 52 reviews match)
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Shaw Floors - Failed Finish, Shaw Flooring, Anderson Casitablanca Hammered Clove Flooring. Junk!
Shaw Floors - Failed Finish, Shaw Flooring, Anderson Casitablanca Hammered Clove Flooring. Junk!
After the floor was installed (June 14) we realized there may be something wrong with the floor. Three months after the floor was installed, we contacted the dealer (Carla Nichols of All About Floors, Woodward, OK) to tell her something was wrong with the product. The...
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Review
#1358184 Review #1358184 is a subjective opinion of poster.
Cons
  • Being lied to
Reason of review
Damaged or defective
Loss
$12000
Preferred solution
Full refund
I purchased Shaw Floorte Classico Luxury Vinyl Plank flooring and Shaw Selitac underlayment from online retailers. Both products are defective in design. I have tried to make a claim via their warranties. Shaw fails to administrate warranty claims directly -- they...
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1 comment
Anonymous
#1324449

if you buy from a store you can go into they will take care of the problem. if you buy online they don't care they don't have to face you

Review
#1004079 Review #1004079 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$1276
Preferred solution
Full refund

Contact Shaw Floors Customer Service

Mailing Address:
Shaw Industries, Inc.
P.O. Drawer 2128 616 E. Walnut Avenue
Dalton, GA 30722-2128
United Kingdom
Phone:
(800) 441-7429
All Shaw Floors Contacts