State: Georgia Clear all filters (5 of 53 reviews match)
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1.5
Details
We bought our home in August of 2013. The carpet and floors were in terrible shape due to pet issues and had to be replaced. We opted for wood laminate throughout our main living area, (kitchen/dining, living room, and sunroom). We had a licensed contractor install all...
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Review
#1638157 Review #1638157 is a subjective opinion of poster.
Product
Shaw Floors Laminate Flooring
Cons
  • Quality and service
  • Failure of this floor
  • I hate the flooring and not fond of the company
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Let the company propose a solution
Tags
  • Shaw Lvt
Shaw Floors review - Not even a year and floors look like *** !!!
Shaw Floors review - Not even a year and floors look like *** !!!

Update by user Feb 04

We sent in a complainer to the BBB against Shaw flooring .we had 2 more reports done on this floor and still Shaw has washed their hands of this stating it our fault. It's a *** product and I hope someone bring a class action against them for this product. We're...

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Review
#1405374 Review #1405374 is a subjective opinion of poster.
Product
Shaw Floors Laminate Flooring
Reason of review
Bad quality
Loss
$3000
Preferred solution
Full refund
1.0
Details
Shaw Floors review - Failed Finish, Shaw Flooring, Anderson Casitablanca Hammered Clove Flooring. Junk!
Shaw Floors review - Failed Finish, Shaw Flooring, Anderson Casitablanca Hammered Clove Flooring. Junk!
After the floor was installed (June 14) we realized there may be something wrong with the floor. Three months after the floor was installed, we contacted the dealer (Carla Nichols of All About Floors, Woodward, OK) to tell her something was wrong with the product. The...
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Review
#1358184 Review #1358184 is a subjective opinion of poster.
Cons
  • Being lied to
Reason of review
Damaged or defective
Loss
$12000
Preferred solution
Full refund
I purchased Shaw Floorte Classico Luxury Vinyl Plank flooring and Shaw Selitac underlayment from online retailers. Both products are defective in design. I have tried to make a claim via their warranties. Shaw fails to administrate warranty claims directly -- they...
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1 comment
Anonymous
#1324449

if you buy from a store you can go into they will take care of the problem. if you buy online they don't care they don't have to face you

Review
#1004079 Review #1004079 is a subjective opinion of poster.
Product
Shaw Floors Vinyl Flooring
Reason of review
Warranty issue
Loss
$1276
Preferred solution
Full refund
Bought floor from N. August carpet and floors. Floor was bubbling in a week, and chipping. Also couldn't install myself, which I was told I could since I have put down many laminated floors. No one can. Call the store the lady came out, said water damage. How do I...
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1 comment
Markanthony
#1174428

Had the same thing happened to me

Review
#772133 Review #772133 is a subjective opinion of poster.
Product
Shaw Floors Flooring
Pros
  • Store looked good

Contact Shaw Floors Customer Service

Website:
Mailing Address:
P.O. Drawer 2128 616 E. Walnut Avenue
Dalton, GA 30722-2128
United Kingdom
Phone:
(800) 441-7429
All Shaw Floors Contacts

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