Long story short We purchased our carpart 02-2017 There was a stain on our carpet. S&G did a Assessment and claimed it was our fault. But it was not. We said it was a Discoloration due to the manufactory. Cause we didnt spill and thing there. The carpet was suppose to...Read more
We had out living room hallway and dining room done with SHAW FLOORING SL255 Natural VLSII color 00860. They haven't even been down for a year and the floors look like *** already Splits in the seams. Where one plank meets another they buckle up. Now were told there is...Read more
We saved for flooring that my daughter could get around on in her wheelchair. She has a beautiful service dog so we wanted something that wouldn't scratch from the chair or dog nails. The Shaw flooring was was suggested by the flooring salesman. It was advertised as...Read more
After the floor was installed (June 14) we realized there may be something wrong with the floor. Three months after the floor was installed, we contacted the dealer (Carla Nichols of All About Floors, Woodward, OK) to tell her something was wrong with the product. The...Read more
I didn't like
- Being lied to
Look good initially, but shows wear & tear quite easily with minimal usage. Hard to restore close to the original look. Easily blemished areas occur w/o much use. Local company is not much help since their Contractor quit working for them. Just not worth the time,...Read more
The LVP flooring was installed professionally (by Shaw distributor) in February, already the tiles have gaps that are about ¼" wide where the ends meet. I bought into the claim that the flooring was "water-proof". I don't see how that is possible when I can see the...Read more
- Way the floor looked initially
I didn't like
- Way the locking system came unlocked
This is the worst flooring on the market, sold by a company that just does not care. We have had it down for about 6 month and all the corners are peaking and the floor is separating. They sent a inspector out and they denied our claim. His conclusion was that the room...Read more
We purchased 940 sq. ft. of the Citadel Dublin Pine - beautiful flooring until our installer tried to put it in. It wouldn't fit together correctly, kept popping apart, wouldn't stay down. My installer has done floors for over 30 years and has never had so many...Read more
First of all the floor is only 2 years old in my new home it looks worst than the floor I have in my 100 year old home I own. I had the new flooring repaired one time 8 months ago on the installed Hickory flooring. the section was splintering walling hazard condition....Read more
I have lived in about 15 different places, and I have never seen carpet this bad. Even the cheap apartment I rented after college had better quality than the 3rd level upgrade I paid thousands of dollars extra to upgrade for my new home. My boyfriend and I have no...Read more
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