filters
State:
Show
City:
Show
Product:
Show
Most Helpful
Shaw Floors - Failed Finish, Shaw Flooring, Anderson Casitablanca Hammered Clove Flooring. Junk!
Shaw Floors - Failed Finish, Shaw Flooring, Anderson Casitablanca Hammered Clove Flooring. Junk!
After the floor was installed (June 14) we realized there may be something wrong with the floor. Three months after the floor was installed, we contacted the dealer (Carla Nichols of All About Floors, Woodward, OK) to tell her something was wrong with the product. The...
Read more
1.0
I didn't like
  • Being lied to
#1358184

Shaw Floors - High priced Junk

I had shaw lvt installed in my kitchen. Hours after the installers left I noticed scratches ahowing up in various spots around the table. Well I found it was the soft Brown nylon buttons on my chairs. I immediately removed them and put on felts but now I am still seeing new scratches popping up everywhere! I paid 2.50 per square ft. To me that's not cheap flooring. I purchased Mohawk lvt for my other house for the same money and have no scratches yet and its been over a month. Don't buy Shaw!
1.2
Details
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
#1529710
Show
We installed Shaw carpet about 3 years ago at a hefty price for carpet and custom installation by Startown Carpet in Conover, NC. Since we are well in our years, we thought this to be our final expense for flooring. WRONG! After less than a year, the carpet had humps....
Read more
#1520484
What is the issue with Shaw Repel flooring sold to Menards? Is it seconds? I cannot for the life of me get it to snap together. I have a tapping block, pull bar, I push. I wiggle, I tap, and all it does is come apart the opposite end I'm working. I pull it back out tip...
Read more
Anonymous
Anonymous

This is an example of why I ceased and desisted with do it yourself large projects. You're hung from Day-1 if the materials are substandard. I admit that I don't understand ev...

1.3
I liked
  • Color and finish
I didn't like
  • How it assembled
#1436711
Shaw Floors - Carpet from Costco Shaw stay away
Shaw Floors - Carpet from Costco Shaw stay away
Long story short We purchased our carpart 02-2017 There was a stain on our carpet. S&G did a Assessment and claimed it was our fault. But it was not. We said it was a Discoloration due to the manufactory. Cause we didnt spill and thing there. The carpet was suppose to...
Read more
2.3
#1410208
Shaw Floors - Not even a year and floors look like *** !!!
Shaw Floors - Not even a year and floors look like *** !!!
We had out living room hallway and dining room done with SHAW FLOORING SL255 Natural VLSII color 00860. They haven't even been down for a year and the floors look like *** already Splits in the seams. Where one plank meets another they buckle up. Now were told there is...
Read more
Shaw Floors - You can't let the sun in your house if you choose Shaw!
Shaw Floors - You can't let the sun in your house if you choose Shaw!
We saved for flooring that my daughter could get around on in her wheelchair. She has a beautiful service dog so we wanted something that wouldn't scratch from the chair or dog nails. The Shaw flooring was was suggested by the flooring salesman. It was advertised as...
Read more
2.3
#1390222
I bought this at lowes in Kona, did not put furniture back for 24 hrs as stated. Everywhere there is a chair, table or anything, even ones not sat on since flooring down, has dented ! I have pads on everything. This was a big deal for me to do ,to get new flooring, I...
Read more
#1356642
As an Interior Designer, I specified a Shaw LVT flooring for a client based on the look of the sample and the durability claims. From the moment of professional installation we had problems with the lock system. The system would not lock or lie flat, was raised on 1...
Read more
Anonymous
Anonymous

i have the same flooring and issue going on with Shaw.

Anonymous
Anonymous

Did any of this communication occur in writing ?

1.0
I liked
  • Sample
  • Show room sample
I didn't like
  • Quality and service
#1355044
I work for an animal rescue and I thought vinyl planking would be easy to keep clean and would be ideal for the puppy room. I got a light gray with a wood grain texture. Worst floor I could’ve gotten. The puppy accidents sink into the grain and it’s impossible to get...
Read more
Anonymous
Jim

We have had similar issues in a commercial application. The striations in the flooring are very hard to clean on the lighter colored flooring selections. This was with using a...

#1350587

Contact Shaw Floors Customer Service

Mailing Address:
Shaw Industries, Inc.
P.O. Drawer 2128 616 E. Walnut Avenue
Dalton, GA 30722-2128
United Kingdom
Phone:
(800) 441-7429
All Shaw Floors Contacts

Shaw Floors Products and Services Reviews

The Shaw floors we were sold by Jenkins Brick in Birmingham, Alabama, which we chose because of the "lifetime warranty" and how durable we were told they were (ha!), have NOT held up. They are peeling in NUMEROUS places after only 3 years - actually the peeling/visible...
Read more
1.0
I didn't like
  • Poor quality floors
  • Damaged flooring
  • Customer service
#1338634