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Shasta RV

Shasta RV

www.shastarving.com
What is your customer experience with Shasta RV?

Shasta RV Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Shasta RV has a 1.6 star rating from 4 reviews; consumers report mostly dissatisfied sentiment with recurring defects and poor support.

Key Takeaways for Future Customers

  • Shasta RV reviews note quality and reliability problems on new and used units.
  • Expect to contact dealers; many report limited manufacturer support and slow responses.

Negative Feedback / Risk Areas

  • Frequent customer complaints about appliances, water leaks, siding failures, and assembly defects.
  • Poor customer service and difficulty getting technical support or issue resolution.

Positive Feedback

Dealers in some cases are helpful despite manufacturer support gaps.

View full overview ›

Media from reviews

Shasta RV - Technical support
Shasta RV - Siding falling off 2017 Shata Oasis on Highway
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Show reviews that mention
travel trailer quit shop regerator unit support speaker program radio
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Jazmin Fjr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Technical support

Shasta RV - Technical support

The speaker on my radio how to unlock it can you please call me back 904-329-**** I need the help and please call me. I wanna know how to program the radio.

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Anonymous
map-marker Houston, Texas

31q travel trailer

The 2025 31q the regerator quit working and something is hitting the inside of the middle ac unit. I can not get it to the shop until during or after Jan 26

User's recommendation: No support on getting answers to my issues

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Bobbi H Phz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Keystone Heights, Florida

Piece of crap

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AI Highlights
  • Fridge and furnace quit; countertop is coming apart; water tank leaked.
  • Travelcamp offered no help and said they know little about the fridge.
Original review updated Jan 22, 2022

Ive owned our Shasta RV for less than 1 year. The fridge and furnace continuously quit working, the counter top is coming apart and the water tank leaked under our bed.

Travelcamp has been zero help even telling my husband that they dont know much about the fridge!

Dont buy Shasta.ever. Ive owned RVs for 20 years and never had this many issues.

Loss:
$20000
Cons:
  • Poor service
  • Lousy quality

Preferred solution: New fridge & furnace

User's recommendation: Don’t buy Shadta

View full review
Chelcey F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Brand new issues already

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AI Highlights
  • The water tank ran out after a short shower.
  • My daughter sat on the table and broke the chair.
  • Curtains, walls and doors show quality issues.

I just bought my 2021 Shasta trailer last month and finally had time to camp this past weekend. Well....

There was a lot of issues, so to start my water tank was not ready right after a very short shower of my child. (Yes I turned it off while scrubbing) we ran out. I still had 5 others who needed to shower. My 150 LB daughter sat on the table and broke the chair.

She is a teenager and not playing on iSadt.. ThThe curtains are not holding up, 3

I am just upset. There were other flaws the wall by the slide out is already separating, my shower wall already coming up. The screen door to my back door will not shut.

I was not fitted properly or something. My bedroom door does not shut easily.

Shasta forgot to add a simple screw so my doors on my cupboard would shut. I guess the thing I am most disgusted in is the fact my daughter was embarrassed for the table break.

Preferred solution: Let the company propose a solution

User's recommendation: maybe not maybe a good deal at the time but later youll be out of money

View full review
Mr S Cqn

Hello? Is anyone listening?

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AI Highlights
  • Shasta contact form errors.
  • 2020 Shasta Phoenix 370fe fifth wheel.
  • Coax, awning, owner's manual issues.
  • Dealer helpful; RV must travel 3.5 hours.

I've tried several times to reach out to Shasta using their contact form to no avail. Every time I fill out the form it responds with an error saying the page is not recognized.

It's a 2020 Shasta Phoenix 370fe fifth wheel, which we bought brand new.

We have issues with the coax system, the awning, and a lack of a proper owners' manual. The dealer we purchased from is very helpful, but getting the rv to him takes 3.5 hrs driving time.

Loss:
$1000

Preferred solution: Let the company propose a solution

View full review
John M Izl

Siding falling off 2017 Shata Oasis on Highway

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AI Highlights
  • Siding blew off the 2017 Shasta Oasis while driving south on I-35.
  • Shasta RV and Forest River will not cover the product failure; avoid purchasing.
Shasta RV - Siding falling off 2017 Shata Oasis on Highway

Driving to a campground 2 weeks ago and the siding blew off the side of my 2017 Shasta oasis as we were driving south on interstate 35 Friday June 14th. Shasta RV and Forest River will not cover the failure of their product. I recommend not purchasing anything from this company.

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1 comment
Guest

Holy Crap!! I had the same EXACT think happen to us on our 2017!

Now we have stress cracks in the siding on both sides of the RV!! Shasta is TRASH!!

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