Anonymous
map-marker Dallas, Texas

Horrible customer service

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Dont buy a product from this company. They dont take your word for error codes.

They send out a technician to fix it and the one we got was rude. The tech then comes to make sure its broken, calls it in, and leaves with no date of when the part gets in and scheduling to fix it. Just saying we will call youwhen in fact we never got a call for him to schedule in the first place, we had to call. Three days for the tech to reach out to schedule with us but we got no communication until we had to call and get his number.

From the get go this tech was not pleasant. And again they dont trust the consumer with the error code in front of their faceso they send a tech to do nothing, then will fix it when they decide to callnot a good system at all.

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User's recommendation: Don’t buy from this company.

Taeya Hnp

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Verified Buyer
| map-marker Houston, Texas

My sharp watch is not working

My sharp watch is not working
My sharp watch is not working - Image 2
My sharp watch is not working - Image 3
My sharp watch is not working - Image 4
I just bought my Smart Watch and my screensaver is messed up and the customer service number I called were closed. Where can I go to get my watch fixed.
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Kathy T Ofw

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Verified Reviewer

Sharp Microwave Drawer

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Sharp Microwave Drawer

Not impressed with this microwave. Poor design and workmanship Previously owned a Gaggenau and loved it.

Sharp microwave drawer control pad has dimples over some control buttons. Buttons are difficult to push. Called customer service and told it was a design flaw. The panel also shows fingerprints every time it is used.

Magnetic strip to hold control panel in a closed position has been replaced twice and still is not proper.

The door is also dangerous.

When you touch the control pad to input cooking levels etc it closes on your finger and can be painful. You must hold the control panel open so it doesnt start to close and pinch your fingers.

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Cons:
  • Poor workmanship
  • Poor design

Preferred solution: Full refund

User's recommendation: Try Something Other Than Sharp

Anonymous
map-marker Ho Chi Minh City, Ho Chi Minh

Bad service! Bought 2 Ac and both not working, waiting service too long and finally no part, have ro wait longer , no more in stock and it happend 2 times for 2 machine, now my room is like a sauna

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Sharp - Bad service! Bought 2 Ac and both not working, waiting service too long and finally no...
Bad service! Bought 2 Ac and not working, waiting service too long and finally no part, have ro wait longer , no more in stock and it happend 2 times for 2 machine, now my room is like a sauna
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Fernando P Sxg

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Verified Reviewer

Complaint

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DR MICHAEL WILSON He is my primare care. He found I have osteoarthritis. He give me disability from October to November. After that he requesting I have to get the case to workers compensation. I DON'T UNDERSTAND. this is a natural signed. But he requested and I did. Now i bringing paper for disability for my carpenter union and now he dont want to sign the document. I don't think he has the right to make that decision. He have the obligation like my provider to sign this documents... this Dr. Is completely wrong. My number 619 587 ****
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Preferred solution: Apology

User's recommendation: DO NOT TRUST DR. MICHAEL WILSON FROM SHARP

Razack A Mwd

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Verified Reviewer
| map-marker Louisville, Kentucky

Report my lost phone

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My phone with imei number 357986****04227 Aquos sharp sense 3 plus is lost Black in colour withver a black co
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Loss:
$120

Preferred solution: Help me find it or lock it

Luanne S Nyf

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Verified Reviewer

The worst customer service for after purchase technical questions I have ever encountered in my life.

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I called the only number listed for Sharp technical support got three different people that could barely speak English could hardly understand a word they said. All three said something completely different and none of it was correct. I then emailed believe it or not that was a worse experience totally unhelpful an unknowledgeable. I will not be buying another sharp product
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Pros:
  • Decent price product
Cons:
  • Worst customer service possible on knowledgeable rude and no us-based service

Preferred solution: Real and knowledgeable technical support for Sharp Aquos TV.

User's recommendation: RUN the other way!!

Anonymous
map-marker Willards, Maryland

Customer service

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My local business has the worst customer service. They are rude on the phone and have trouble answering questions on the phone. Very dissatisfied. And my water is terrible even after installed tanks.
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Anonymous
map-marker Los Lunas, New Mexico

Company and website just ignores emails and questions

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Buyer Beware!!! This is just my opinion of what has happened since purchase and delivery of product.

Purchased a new microwave SMC1161HW over 2 weeks ago extremely loud when I tried to use it contacted company thru website after registering product inquiring as to why it was so noisy when in use or if this was something that needed to be warrantied or returned to store have got absolutely no response at all thru email have tried to chat no customer service representatives available during normal business hours store purchased from refuses to take item back stating I need to contact the manufacturer who will not respond when I try to call get hung up on while supposedly getting transferred around to warranty or support. Pros: was easy to order online and shipped to home Cons: no support or warranty for item purchased it seems

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User's recommendation: Purchase a different brand. Stay away from this Company

Ed B Pbv

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Verified Reviewer
| map-marker Anchorage, Alaska

Dislike my Sharp microwave oven

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Dislike my Sharp microwave oven
I previously had a Sharp oven that I loved so I bought another. This one overcooks the food and the automatic controls are set too high. Customer service is not interested in hearing about my experience. They just told me to return it to the store.
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User's recommendation: Buy another brand of microwave, not Sharp.

Lorr W

Availability of producty

I live in Winter park Colorado ,80482. I wish to know availability and cos to resurace floor of pool area Lorr Quinn 970 531 ****/
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Pasquale R Lgx

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Verified Reviewer

Vertical colored lines on my roku tv after 3 years

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Sharp - Vertical colored lines on my roku tv after 3 years
Woke up to a TV that has nothing but vertical colored lines after only 3 years. Call call sharp, they said they didn't make it. A company called HISENSE made it . I called them gave my model number and they said that they didn't make it, called back sharp and got told that is who made the TV to trouble shoot, basically I'm *** out of luck no one will help ,now I see the way sharp runs their company, stay away ,I will never buy another product by sharp again, very poor customer service and very poor quality no longevity at all
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Loss:
$500
Pros:
  • When it works it looked great
Cons:
  • Later nly 3 years
  • Tv has no longevity

Preferred solution: Full refund

User's recommendation: Stay away

Steven G Snx

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Verified Reviewer
| map-marker Bismarck, North Dakota

I explained already. I told you exact how I feel about Sharps service quality.n

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I was not at all satisf. ied with the quality of service that I witness. It seemed to me the service personal was just blowing me off so he could go on to the next caller. Very sub- standard action was shown to me by Sharp. Steven P Grech
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User's recommendation: Hire better qualified personal to help your customers needs.

Anonymous
map-marker Pontefract, Wakefield

Absolutely disgusting service! They want you to pay £1 to get advice a new product a month old and say it is easy to cancel this. How can I believe that is easy to do when its virtually impossibl

Microwave Oven only purchased a month ago. Impossible to get hold of someone unless you pay £1 on a card to speak to an engineer, which then costs £35 a month and how easy will this be to cancel, when you have such difficulty getting in touch in the first place. No way!
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User's recommendation: DO NOT BUY ANY SHARP PRODUCT

Ivan T Xbf

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Verified Reviewer
| map-marker Abingdon, England

Complaint

Your smart TVs from 2013 no longer support Netflix. This is ridiculous. 11 years it supported it and now all of a sudden Netflix says no longer supported
View full review
Loss:
$900
Pros:
  • Clear picture
Cons:
  • Tv shuts off randomly and no longer supports netflix

Preferred solution: Full refund

Anonymous
map-marker Brooklyn, New York

I was referred to another company first thing asked was my credit card info

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All I wanted was to find out how to add Prime tv to my Sharp Aquis TV which is at least 10 years old and was giving me a message about an expired certificate
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User's recommendation: Go to Best Buy and ask geek squad or try to find answer on you tube

About

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Sharp Business Systems

Summary

Sharp is a world's known manufacturer of TVs, DVD players, videocameras, LCD monitors, fax machines and other electronics for business, home and entertainment. The company was founded in 1912 in Tokyo by Tokuji Hayakawa. The company has 30 sales subsidiaries in 25 countries and 21 plants in 13 countries. In 1979 there was founded a Sharp Manufacturing Company of America. New offices were opened in California, Los Angeles and other cities. The company manufacturers a wide range of electronics for any needs: from solar calculators to flat LCD monitors. Today, Sharp takes one of the leading places among electronics manufacturers worldwide.

Sharp reviews and complaints

Sharp is ranked 807 out of 2899 in Appliances and Electronics category

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