Shane and White LLC Reviews
Shane and White LLC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shane and White LLC has a 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and recent recommendation is do not go there.
Key Takeaways for Future Customers
- Expect prominent upselling; staff may refuse full service if upsell is declined.
- The store is visually appealing but resizing can be delayed due to broken equipment.
- Search Shane and White LLC reviews for this single low-rated experience before visiting.
Negative Feedback / Risk Areas
- Repeated customer complaints about aggressive upsell and limited help when refusing add‑ons.
- Poor customer service around resizing and repair timelines.
Positive Feedback
Customers note a nice looking store appearance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shane and White LLC has a 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and recent recommendation is do not go there.
Key Takeaways for Future Customers
- Expect prominent upselling; staff may refuse full service if upsell is declined.
- The store is visually appealing but resizing can be delayed due to broken equipment.
- Search Shane and White LLC reviews for this single low-rated experience before visiting.
Negative Feedback / Risk Areas
- Repeated customer complaints about aggressive upsell and limited help when refusing add‑ons.
- Poor customer service around resizing and repair timelines.
Positive Feedback
Customers note a nice looking store appearance.
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Verified Reviewer |
Seattle, Washington
No service if you do not accept upsale
- - Customer asked for ring resizing after a spouse's death.
- - Staff offered on-site resizing; machine broken, weeks; customer claims upsell, staff denies.
Me Do you size rings Salesperson bought here
Me no it was my husband who passed three months ago and I want to wear it
Salesperson of course, we do it right here, no need to send it anywhere with our own jeweler, let me clean it. Upon return It will need all four diamonds re pointed and
Me I can not deal with all this now, I just want it resized.
SalespersonWell you will have to take it with you as our machine is broke and it will be weeks before we can do this.
Me So what they say on the internet is trueyou are always upselling or not helping if the upsale is refused Salesperson with a straight face We never upsell
Me Ha ha see you never
- Nice looking store
- If you do not want to be upsold then do not go there
Preferred solution: Apology
User's recommendation: Do not go there
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"Me Haha, see you never". Your smart mouthed response to the jeweler doesn't sound like you " can't handle this right now".
In fact, you sound pretty entitled and demanding. You want what you want when you want it.
You have not checked out the internet to see that this is their standard practice and the salesperson went from we could do it now to two weeks from now. So before you congratulate yourself and disparage someone do your homework.
I stand by both comments. Other online reviews are irrelevant.
I responded only to YOUR post. The "now to two weeks from now" wasn't due to your claim of an imaginary upsell and you not partaking.
It was an extreme timeframe given by the jeweler hoping you would leave and not return. They viewed you as a potential bank dispute.
Anytime a ring is resized the metal is stressed. This is especially concerning if any gems are on it.
Their integrity can become compromised and loss is common. The jeweler was not trying to upsell. He just recognized your foul mouth. He did well sending you on your way.
Just because you lost a loved one doesn't give you the right to behave poorly. PS, if you research online, you will see that repointing/resetting after ring resizing is recommended.
You have not checked out the internet to see that this is their standard practice and the salesperson went from we could do it now to two weeks from now. So before you congratulate yourself and disparage someone do your homework.