Charged for "additional furniture" and never delivered

If you live in New Jersey, never use Shamrock Moving co. in southern NJ. After loading their undersized truck, they demanded extra money for what they said were additional furniture not on their list, and said they would return the next day for the items. Since it was the day of closing, we had to leave, and they never returned to pick up the furniture that they said was additional and could not fit on their small truck. We lost many thousands of dollars and irreplaceable items. They refused to refund my money or make good on the lost furniture. To me, this is fraud.
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#415549

to the unhappy customer.... maybe you shoulve been honest about what needed to go..people take movers for granted they are there to pick up the contents of the house,its not there fault if the customer says what needs to go but forgets the full basement garage n attic people need to be honest on how much stuff you really have instead of adding all this extra stuff that wasnt told to the estimator, remember its not the workers fault niether theyre only trying to do there best under what durress they may be under for all you know its a false report whatch who you slander people get sued over that everyday..

ID
#135590 Review #135590 is a subjective opinion of poster.
Location
San Juan, San Juan Municipio

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Shamrock Moving and Storage Delivery Policy
To read more: https://shamrockmovingstorage.com/receiving-delivery/
Shamrock Moving and Storage FAQ
Shamrock Moving and Storage can provide The User of Website with everything The Customer need to complete The Client's pack and move. Shamrock Moving and Storage will soon be launching Shamrock Moving and Storage's' online supplies store where The Client of Shamrock Moving and Storage can order The User's materials online and either pick up or have them delivered. shamrockmovingstorage.com offer Traditional full-service vaulted storage where Website will prep, inventory and move The User's items into 5 x 7 x 7 ft specialized crates The Company call vaults, and then stack them away in one of Shamrock Moving and Storage's' warehouses where they will remain safely until The Client need to access them. Website also now offer a self-storage option at all Company's office locations to give The Customer unassisted access to The User's items whenever The Client want. The Company have been providing commercial and office moving for decades and can handle a one person office all the way up to a corporate headquarters with hundreds of staff. The Company offer a complete packing service to all Shamrock Moving and Storage's' clients who need it to help take the stress out of preparing for The Customer's move.
To read more: https://shamrockmovingstorage.com/faq/
Summary

Shamrock Moving & Storage is a San Francisco moving and storage company for over 35 years. It is family owned and operated, owned by the same family since 1975. Shamrock Moving & Storage provides both office and residential moving services throughout the Bay Area and California. The company has offices in both San Francisco and the Peninsula, which are open for customers and ready to move 6 days per week, Monday through Saturday. Shamrock Moving & Storage provides professional services for every phase of move. It has a staff of professionally trained packers to pack and prep clients’ valuable belongings. It moves computers and office equipment, as well as antiques and fine furniture. Shamrock Moving & Storage also provides specialized services such as hoisting and piano moving; it owns a state of the art warehouse to provide you fully protected and secure storage.

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