Becky B Way

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Verified Reviewer

Horrible customer service

Updated by user Aug 15, 2023

My dog is very afraid of new places and people and has had to go to numerous new groomer causing her anxiety.

Original review Aug 15, 2023
HORRIBLE communication. I've been a client for 2 years, and I can't get a return call or text to schedule an appointment for my dog. Not cool, since she's nervous being away from us and was accustomed to coming here. Time to find a new groomer. Hope this doesn't happen to anyone else! Really *** treatment of me, but especially hard for my sweet girl to adjust to a new groomer.
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Pros:
  • Good groomer
Cons:
  • Horrible communication and service

User's recommendation: Don't do it

HOPE M Myb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Woodfin, North Carolina

Good grooming

Updated by user Sep 22, 2022

I don't think it was the salons fault now that I have since heard a virus hit most groomers

Original review Aug 23, 2022
I took my girl to be groomed and they did a very good job. Staff were friendly. She came home and seemed happy. Three days later she did come down with a virus. She was so sick, I had to take her to the vet. He asked me was she recently groomed. I don't know that she picked up anything there, so I'm not accusing anyone, but she was never this sick before following a grooming. I'm hoping it's bad timing
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Pros:
  • Good service
Cons:
  • I wish they asked for dog immunizations

User's recommendation: Can't say

Anonymous
map-marker Spokane, Washington

Neglect

Death of a 4 1/2 lb Yorkie by a dog 100x her size due to putting all dogs down on floor together when groomed and not crated! Missy was an absolute easy dog to bathe etc , however someone elses baby means nothing to this owner! She was mangled beyond belief
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User's recommendation: Stay away from Shampoodle in Washington Twsp

Anonymous
map-marker Blackwood, New Jersey

Nasty customer service and unacceptable work