Shadowhawk Flashlights
Shadowhawk Flashlights Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shadowhawk Flashlights has a 1.9 star rating from 4 reviews with 75% unfavorable feedback; consumers are mostly dissatisfied and recent recommendations urge "don't buy."
Positive Feedback
Reviewers note the lights are very bright and some users initially loved the flashlight's performance.
Negative Feedback / Risk Areas
- Common Shadowhawk Flashlights customer complaints focus on batteries not charging and units failing to work.
- Multiple reports of switches, springs, and lenses breaking or falling apart after light use.
- Customers report poor customer service responsiveness and concerns about billing and warranty support.
- Some users found contact numbers unreachable and replacement parts unavailable.
Key Takeaways for Future Customers
- Check Shadowhawk Flashlights reviews and warranty terms before purchase due to reliability issues.
- Avoid relying on these flashlights for critical use until durability and support improve.
- Document issues and contact customer service immediately if parts fail or batteries won't charge.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shadowhawk Flashlights has a 1.9 star rating from 4 reviews with 75% unfavorable feedback; consumers are mostly dissatisfied and recent recommendations urge "don't buy."
Positive Feedback
Reviewers note the lights are very bright and some users initially loved the flashlight's performance.
Negative Feedback / Risk Areas
- Common Shadowhawk Flashlights customer complaints focus on batteries not charging and units failing to work.
- Multiple reports of switches, springs, and lenses breaking or falling apart after light use.
- Customers report poor customer service responsiveness and concerns about billing and warranty support.
- Some users found contact numbers unreachable and replacement parts unavailable.
Key Takeaways for Future Customers
- Check Shadowhawk Flashlights reviews and warranty terms before purchase due to reliability issues.
- Avoid relying on these flashlights for critical use until durability and support improve.
- Document issues and contact customer service immediately if parts fail or batteries won't charge.
Media from reviews
Turn one complaint into a collective action
Manchester, New Hampshire
LENS IS LOOSE
CAN YOU REPAIR?
HOW TO DISASSEMBLE TO GLUE LENS IN PLACE HANK AMSDEN @ RNSRESEARCH@***.NET 617-905-****
BTW- LOVE THIS FLASHLIGHT!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHardly used the torch and already it will not hold a charge
I bought the torch several months ago. The first 2 or 3 times I used it, it was amazing. However, now I have not used it for a while and although the charging light shows green, it will not work.
- Very bright
- Does not work
Preferred solution: I would like this torch to work as it should.
Philadelphia, Pennsylvania
The battery doesn't charge
- The lithium battery won't charge after 24 hours on charge.
- The charger indicator stayed blue and red; it never turned green.
The Lithium battery doesn't seem to charge and I left it on charge for 24 hours when I plugged it in the plug on the side was blue and never turned green tried it again and the plug on the side of the adapter is red I don't use the flashlight very much it hasn't been dropped put in water or anything like that so what is going on
User's recommendation: Don't buy
Philadelphia, Pennsylvania
Flashlight battery not charging
Flashlight battery not charging when I put in the charger to recharge
User's recommendation: don't buy their products
Flashlights change bright to strobe by shaking it
- Shaking changes the light from bright to strobe.
- The flashlights have little use and break easily; the light cycles through modes when shaken.
Flashlight changes bright to strobe by shaking it. They have barely any use and multiple flashlights broken when trying to use. The light cycles through just by shaking the flashlight under normal movement.
Preferred solution: Let the company propose a solution
User's recommendation: go with something else.
Bulb for Shadoehawk 800 flashlight
Flashlight stopped working. Changed AAA batteries. Still no light
Preferred solution: Let the company propose a solution
The on off button and spring came apart
The on off mechanism spring came apart would like to replace this flashlight for your warranty
Preferred solution: Replace flashlight
Switch problems with X800
- Shadowhawk X800 switch device stopped working and falls through the support housing.
- I bought five units; two are malfunctioning and I need replacement parts.
I have had my Shadowhawk X800 for less than 1 year. The switch device stopped working, in that it's falling through the support housing.
And it's not on 1 only, I bought 5 and 2 are malfunctioning. I need replacement parts, please.
Preferred solution: Repair parts replacement
Tried telephone number 866 342 ****
call does not go through (Recording you can not reach) ???????out of busisness, havent seen on tv any more? re shadowhawk x800
Replacement part
I need a spring for my light so how do I go about ordering one?
My flashlight broke
internal spring broke off, no contact to battery
Preferred solution: Full refund
In need of repair
- Request replacement glass cover for LED on Shadowhawk X800; fell from sleeve.
- Contact thetuch@***.com or 303-868-**** for replacement.
I need the glass covering of the LED on my x800. I'm referring to the glass that is inside the sliding sleeve that covers the light bulb.
The original one fell out and is no where to be found. How do I get one? I'm not sure how this could happen but I was riding my bike using it to light my way when I heard it hit the pavement. Please contact me at this email address thetuch@***.com or my cell phone 303-868-****.
The shadowhawk x800 is not much good to me without this part.
Until it feel apart I was more than happy with it inspite of YouTube videos to the contrary. I look forward to hearing back from you soon.
Preferred solution: Deliver product or service ordered
Batteries won't charge
Rechargeable batteries will not charge, charging light stays red.
Millburn, New Jersey
A Rip Off
- Purchased a Shadowhawk X800; quality was poor for the price.
- Inner components failed after second use; the company wouldn't help.
Purchased a Shadowhawk X800 Tactical Flashlight. Not cheap in price, but very cheap in quality.
The inner part of the flashlight (which house the battery cartridge and the contact button with the spring and light bulb literally fell apart after second use. I contacted the company several times, both by telephone and e-mail. Unfortunately, it was outside the 30 day warranty period and the Company was not willing to do anything about it, notwithstanding that it was only the second time the the flashlight was being used. I sent pictures of all the parts so that the company could see that the flashlight was not abused.
It was just a cheap product that was sold at a luxury price.
Save your money. Neither a quality company nor a quality product.
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