Anonymous
map-marker Manchester, New Hampshire

LENS IS LOOSE

CAN YOU REPAIR?

HOW TO DISASSEMBLE TO GLUE LENS IN PLACE HANK AMSDEN @ RNSRESEARCH@***.NET 617-905-****

BTW- LOVE THIS FLASHLIGHT!

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Fraser G Eig

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Verified Reviewer

Hardly used the torch and already it will not hold a charge

I bought the torch several months ago. The first 2 or 3 times I used it, it was amazing. However, now I have not used it for a while and although the charging light shows green, it will not work.

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Loss:
$40
Pros:
  • Very bright
Cons:
  • Does not work

Preferred solution: I would like this torch to work as it should.

Anonymous
map-marker Philadelphia, Pennsylvania

The battery doesn't charge

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The Lithium battery doesn't seem to charge and I left it on charge for 24 hours when I plugged it in the plug on the side was blue and never turned green tried it again and the plug on the side of the adapter is red I don't use the flashlight very much it hasn't been dropped put in water or anything like that so what is going on

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User's recommendation: Don't buy

Anonymous
map-marker Philadelphia, Pennsylvania

Flashlight battery not charging

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Flashlight battery not charging when I put in the charger to recharge

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User's recommendation: don't buy their products

josh m Gld
map-marker Littleton, Colorado

Flashlights change bright to strobe by shaking it

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Flashlight changes bright to strobe by shaking it. They have barely any use and multiple flashlights broken when trying to use. The light cycles through just by shaking the flashlight under normal movement.

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Loss:
$300

Preferred solution: Let the company propose a solution

User's recommendation: go with something else.

joan s Lcf
map-marker Portland, Oregon

Bulb for Shadoehawk 800 flashlight

Shadowhawk Flashlights - Bulb for Shadoehawk 800 flashlight
Shadowhawk Flashlights - Bulb for Shadoehawk 800 flashlight - Image 2

Flashlight stopped working. Changed AAA batteries. Still no light

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Preferred solution: Let the company propose a solution

Shelah Atd
map-marker Santa Barbara, California

The on off button and spring came apart

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Shadowhawk Flashlights - The on off button and spring came apart
Shadowhawk Flashlights - The on off button and spring came apart - Image 2

The on off mechanism spring came apart would like to replace this flashlight for your warranty

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Loss:
$30
Reason of review:
Poor customer service

Preferred solution: Replace flashlight

Dwight Wcx
map-marker Los Angeles, California

Switch problems with X800

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Shadowhawk Flashlights - Switch problems with X800
Shadowhawk Flashlights - Switch problems with X800 - Image 2

I have had my Shadowhawk X800 for less than 1 year. The switch device stopped working, in that it's falling through the support housing.

And it's not on 1 only, I bought 5 and 2 are malfunctioning. I need replacement parts, please.

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Loss:
$5
Reason of review:
Poor customer service

Preferred solution: Repair parts replacement

louis b Oje
map-marker Maywood, New Jersey

Tried telephone number 866 342 ****

call does not go through (Recording you can not reach) ???????out of busisness, havent seen on tv any more? re shadowhawk x800

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Ken W Oor
map-marker West Bend, Wisconsin

Replacement part

I need a spring for my light so how do I go about ordering one?

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Rocco P Jbe
map-marker Albany, New York

My flashlight broke

internal spring broke off, no contact to battery

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Loss:
$20
Reason of review:
Bad quality

Preferred solution: Full refund

Jibril Zzr

In need of repair

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I need the glass covering of the LED on my x800. I'm referring to the glass that is inside the sliding sleeve that covers the light bulb.

The original one fell out and is no where to be found. How do I get one? I'm not sure how this could happen but I was riding my bike using it to light my way when I heard it hit the pavement. Please contact me at this email address thetuch@***.com or my cell phone 303-868-****.

The shadowhawk x800 is not much good to me without this part.

Until it feel apart I was more than happy with it inspite of YouTube videos to the contrary. I look forward to hearing back from you soon.

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Loss:
$5
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

June G Bgp

Batteries won't charge

Rechargeable batteries will not charge, charging light stays red.

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Reason of review:
Damaged or defective
Anonymous
map-marker Millburn, New Jersey

A Rip Off

Purchased a Shadowhawk X800 Tactical Flashlight. Not cheap in price, but very cheap in quality.

The inner part of the flashlight (which house the battery cartridge and the contact button with the spring and light bulb literally fell apart after second use. I contacted the company several times, both by telephone and e-mail. Unfortunately, it was outside the 30 day warranty period and the Company was not willing to do anything about it, notwithstanding that it was only the second time the the flashlight was being used. I sent pictures of all the parts so that the company could see that the flashlight was not abused.

It was just a cheap product that was sold at a luxury price.

Save your money. Neither a quality company nor a quality product.

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Reason of review:
Bad quality

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