SGV Bicycles
SGV Bicycles Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SGV Bicycles has 1.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is low according to consumer reviews.
Attica, Indiana
Aerospoke Wheel Review from Attica, Indiana
I recently purchased an aerospoke wheel, i spoke to henry and he said the wheel would only take 3 weeks for it to be delivered, it took 6weeks for it to get here and when i opened the box it was entirely different color from what i ordered and the paint is chipping so i called SGV, and they told me that they are not liable for the mistake and that i should call aerospoke. both SGV and aerospoke were giving me the run around, at the end, neither company would take responsibility for the mistake. needless to say, i am very disappointed with my experience and will not be purchasing from this company ever again.
Cocoa, Florida
Won't issue refund after saying they would.
Dissatisfied with their way of charging me for shipping after checkout, and once I asked for a refund, it's been complete silence from them. I email multiple time and even (somehow) managed to get someone on the phone and say "I will issue a refund and send you an email confirmation", four days ago, and I've yet to receive my refund, or my bike and bars.
*** YOU SGV BICYCLES, GIVE ME MY MONEY.
The company hours are limited and they do not return phone calls and once you ask for a refund, they stop responding to any emails. Completely unacceptable.
Preferred solution: Full refund
Miami, Florida
Sgv Bikes took preorder payments and never sent product
I preordered a frame from these guys on 3/26/12 for 4/26/12 delivery. It is 6/2/12 and I still have no frame. Only two mass emails to apologize a week after both promised dates.
They will not answer phone or respond to emails personally explaining their lack of service. As of now its 7 days past 3rd promised date.
I asked for refund on 6/6/12, I was promised refund ASAP in 5-7 business days. 6/18/12 I contacted them about refund not posting. They sent me refund confirmation done on 6/18/12. 12 days after promised refund. Refund posted 6/22/12. 16 days after I requested
I have ordered from them before. I got a bike from them and the spokes were so loose that they were not rideable. It was one of those Retrospec bikes which is their other company. Contacted guy and he couldnt do anything but have me pay to ship wheels back.
Yea these guys are far from professional. they had no problem taking my $230 but would not send order or answer phone or return emails. not a place I would do business with ever again.
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wow that is bs