SFR
SFR Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SFR reviews show a 1.0 star rating from 1 customer; consumers are mostly dissatisfied with a 100% unfavorable distribution and note a high price level, billing issues, and poor customer service after a reported line fault left the user without internet.
Positive Feedback
Available review contains no positive comments.
Negative Feedback / Risk Areas
- SFR customer complaints highlight appalling customer service and an unusable chat system.
- Reports cite unresolved service faults leaving customers without internet.
- High price level and concerns about billing and refunds are mentioned.
Key Takeaways for Future Customers
- Expect potential delays resolving faults and plan for limited support responsiveness.
- Check billing details and refund policies before subscribing or committing to subscriptions.
- Consider alternatives if prompt customer service is essential.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SFR reviews show a 1.0 star rating from 1 customer; consumers are mostly dissatisfied with a 100% unfavorable distribution and note a high price level, billing issues, and poor customer service after a reported line fault left the user without internet.
Positive Feedback
Available review contains no positive comments.
Negative Feedback / Risk Areas
- SFR customer complaints highlight appalling customer service and an unusable chat system.
- Reports cite unresolved service faults leaving customers without internet.
- High price level and concerns about billing and refunds are mentioned.
Key Takeaways for Future Customers
- Expect potential delays resolving faults and plan for limited support responsiveness.
- Check billing details and refund policies before subscribing or committing to subscriptions.
- Consider alternatives if prompt customer service is essential.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor customer service
Can’t give advice as the problem was only solved when a technician arrived to install fibre. Never managed to contact customer service to report a fault on the line or to reinstate internet access.
Trying to report a fault on the line which occurred yesterday. Impossible to navigate your chat system despite several attempts.
Still without internet. Your customer service is appalling.
Preferred solution: my friend would like her internet issues resolved
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