SewingMachineOutlet
SewingMachineOutlet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating from 1 customer review; 100% positive rating distribution and consumers are mostly satisfied. Pros listed: brick and mortar store, customer service, great prices. Cons noted: arrogant owner. Reviewers value privacy, data security, and exchange, refund and cancellation policy. Price level reported as low.
Key Takeaways for Future Customers
- Visit the brick-and-mortar store for repairs and hands-on service.
- Expect low price levels and responsive customer service on many inquiries.
- Check SewingMachineOutlet reviews and ask about exchange and refund policy before buying.
Negative Feedback / Risk Areas
- Customer complaints about an arrogant owner affecting in-store experience.
- Billing dispute reported where a customer was told they owed more after card was charged.
Positive Feedback
Staff and repairman praised as kind and helpful; customers cite great products, great prices, and recommended service for brands like Brother.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
5.0 star rating from 1 customer review; 100% positive rating distribution and consumers are mostly satisfied. Pros listed: brick and mortar store, customer service, great prices. Cons noted: arrogant owner. Reviewers value privacy, data security, and exchange, refund and cancellation policy. Price level reported as low.
Key Takeaways for Future Customers
- Visit the brick-and-mortar store for repairs and hands-on service.
- Expect low price levels and responsive customer service on many inquiries.
- Check SewingMachineOutlet reviews and ask about exchange and refund policy before buying.
Negative Feedback / Risk Areas
- Customer complaints about an arrogant owner affecting in-store experience.
- Billing dispute reported where a customer was told they owed more after card was charged.
Positive Feedback
Staff and repairman praised as kind and helpful; customers cite great products, great prices, and recommended service for brands like Brother.
Turn one complaint into a collective action
Alexandria, Louisiana
Dissatisfied
- Repairman in Covington was kind; owner Sammy was arrogant, dismissive, and I found another Juki dealer in Louisiana who valued my time.
I made a special effort to visit the store in Covington. I was delightfully pleased with the repairman who was very kind and considerate, unlike the owner, Sammy, who is very arrogant.
He Spoke down to me as Though I was an ignorant person taking up his time by wanting to purchase two machines from him and having the nerve to ask him questions regarding those machines. So I found another Juki dealer In Louisiana Who did not consider my business a waste of his time.
- Brick and mortar store
- Arrogant owner
User's recommendation: Although sewing stores are on a decrease, and I strongly recommend supporting brick-and-mortar stores, it’s not worth being treated like an inconvenience by the owner.
Covington, Louisiana
GREAT EXPERIENCE!!
- Great customer service, products, and prices.
- Easy checkout; Brother 5234PRW is top.
- Sammy and Edith were helpful and quick to respond.
5 STARS... What great people!!!
I do not have enough words to describe the great customer service, great products and great prices. I am recommending Sewing Machine Outlet to all all my sewing friends! Thanks for such an easy transaction. The Brother 5234PRW is the top of the line Brother.
I would not sew, serge or embroider with any other brand!!! Sammy and Edith were helpful and responded back immediately to my questions, even on the weekend when they were closed! I could not be more pleased!! I will be buying all of my machines from them in the future.
I have a Dream Machine, ScanNCut and 5234PRW. I am one lucky lady!!
- Great prices
- Great products
- Customer service
I paid for and item they then called said I owed more
- Credit card charged for a sewing cabinet from SEWINGMACHINEOUTLET.COM.
- The rep said there was a problem and asked for more money.
I ordered a sewing cabinet from SEWINGMACHINEOUTLET.COM my credit card was charged. I emailed a couple days later to see when it would be shipped a saleman named Sammy called and said there was a problem with my order I owed more.
I told him i would NOT pay more to cancel my order. He called today to say I owed more and he then proceded to say your the one *** and copmplaining about the price.How can stores post a price, then tell you to pay more when you then complain tell you that you are ***?
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