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Severn Trent

Severn Trent

www.severntrent.com
What is your customer experience with Severn Trent?

Severn Trent Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Severn Trent has 1.0 star rating from 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Reviews cite a high price level, billing problems, and poor customer service access.

Positive Feedback

No positive aspects are reported in available Severn Trent reviews.

Negative Feedback / Risk Areas

  • Severn Trent customer complaints focus on billing discrepancies and withheld bill portions.
  • Difficulty reaching customer service due to high demand and long wait times.
  • Perceived high prices compared with expectations.

Key Takeaways for Future Customers

  • Expect potential delays contacting support and verify bills closely.
  • Be prepared for higher charges and ask about refunds or adjustments early.
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Verified Reviewer

Why my bill is so big

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Unable to get through to anyone due to high demand, perhaps withholding second part of water bill I might get some response

Preferred solution: Price reduction

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