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Seventh Generation

Seventh Generation

www.seventhgeneration.com
What is your customer experience with Seventh Generation?

Seventh Generation Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Seventh Generation has a 1.6 star rating based on 3 customer reviews and consumers are mostly dissatisfied; rating distribution shows 67% unfavorable and 0% positive, with complaints about website, exchange, refund and cancellation policy and high price level.

Key Takeaways for Future Customers

  • Check shipments on arrival and double or triple check merchandise before shipping.
  • Expect possible product inconsistencies like leaking bottles or diapers and changes to formulas.
  • Be aware of customer complaints about customer service responsiveness and refunds.

Negative Feedback / Risk Areas

  • Reports of leaking bottles and leaking diapers causing product loss.
  • Inconsistent shower wash formula and missing foaming product previously offered.
  • Poor response from customer service and issues with exchange, refunds, and cancellation policy.
  • Perceived high price compared with quality and alternatives.

Positive Feedback

Some long-term customers recall liking the earlier foaming shower wash formulation.

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Media from reviews

Seventh Generation - Shower wash
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Debra M Adc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Leaking bottles

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AI Highlights
  • - Bought dishwasher and laundry detergent from vendors.
  • - Bottles leak, wasting product and mess.
  • - Tried to reach customer service; will switch providers.

purchased dishwasher and laundry detergent from several different vendors. Random bottles leak making a mess and I loose a lot of product.

Tried to call customer service but no response. Will be switching to another company.

Preferred solution: Full refund

User's recommendation: find another free and clear detergent

View full review
Sheila S Vjt

Shower wash

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AI Highlights
  • - Used the foaming wash for years.
  • - The current version is cream, foams slowly, and is hard to use.
  • - Longtime customer since the 1970s.
Seventh Generation - Shower wash

I used the shower foaming wash for quite a few years and absolutely loved it now I cant seem to find it. The shower wash that I received comes out like a cream and takes a lot before I even get any foam and its really hard to use and I dont like it.

Is the foaming shower wash still available? I have been a customer since the 1970s when you could only purchase seventh generation at lhealth food stores.

SheilaTScott

Loss:
$33

Preferred solution: Let the company propose a solution

User's recommendation: If you like showers with hardly any foam buy it but I don’t like it.

View full review
Sherwood Ymy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Leaking diapers

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AI Highlights
  • - Bought 2 boxes of size 6 for my youngest daughter; it may be a bad batch.
  • - It's very frustrating; I've bought your brand for all my kids and I don't understand.

I bought 2 boxes of size 6 for my youngest daughter and I guess it was a bad batch 1st it was in sleep and while eating in the high chair. Then in the car. It's very frustrating I've been getting your brand for all of kids so I don't understand

User's recommendation: Double or triple check merchandise before shipping

View full review

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