Anonymous
map-marker Gig Harbor, Washington

Review in Products category from Gig Harbor, Washington

Several weeks ago i ordered an NFL watch for my Grandson. After a few weeks waiting for it, I emailed ssles@***.com and asked when I could expect it.

After they checked I received and email saying they were out of stock and would refund my money. A week later I emailed them asking about my refund. Who ever was emailing me was VERY unprofessional, all small letters like a text from a kid. They very rudely stated "I said it would be refunded the 12-17" that didnt happen.

They have no intention to give me my money back.

They are thieves!! No doubt about that.

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Reason of review:
Order processing issue
Anonymous
map-marker Minneapolis, Minnesota

H E Long Company and PayPal--buyer beware!!!

This is a disreputable company. I placed an order on 1/19/15; for t-shirts that were intended as birthday gifts--the birthday was 2/2/15.

The shipping charge amounted to 31% of the order total. No communication at all from company. I contacted, by email, as instructed on receipt, with order # asking what had happened to order? Would it be fulfilled?

When? Etc. NO response. Finally received on 2/6/15.

NO communication from company. I did USPS calculation of postage; $5.25. I paid $11.90 postage. I contacted PayPal, I unwisely paid for it through PayPal; they resolved in vendor's favor.

BOTH COMPANIES ARE NOT TO BE TRUSTED; PAYPAL AND H E LONG COMPANY.

By the way, physical address, which was on the box that the ordered arrived in, is a house in the country.

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Reason of review:
Problems with payment
Anonymous
map-marker Charleston, South Carolina

NONEXISTENT CUSTOMER SERVICE

I am furious that this company (7 Deals) has not responded to my numerous attempts to contact them regarding returning hub caps that do not fit. 7 Deals claims to have a return policy on the website that says returns must be made within a certain time window and to contact them for instructions about making the return.

This is a complete scam. I will never shop on this website again and will be submitting a complaint to the BBB. You'll notice from the website that the phone number is mysteriously missing.

It seems the customer service department is as well.

View full review
Loss:
$80
Anonymous
map-marker Houston, Texas

ALWAYS BUY WITH PAYPAL!

I purchased my item on March 21st, 2013. It was not marked as shipped until March 28th, 2013.

Two days after (nice April Fool's joke you losers), it was marked as DELIVERED; even though it had to ship from Nowhere, Ohio, to Houston, Texas. However, I was wise enough to pay through Paypal and not give these chicken heads my credit card info. I submitted a complaint to Paypal, and they told me HE Long has 10 days to respond to why I didn't get my item or I would get my money back. Promptly 3 days later my item arrived in the condition I assumed it would be without the hassle: clean and serene.

I don't know if this was just a case of outrageous shipping (not to mention it was $5 for the BASE SHIPPING) or if Paypal scared them into place (I checked and Paypal emailed them four times) but I got my item in the end. Quite possibly they actually had the item-but never intended to ship it.

The only online business I do is from Amazon and Ebay, so I expect higher quality from an e-tailer than this.

If you see an item from seven deals that you want, I INSIST you check for it on Ebay/Amazon first, and if you buy through seven deals USE PAYPAL! They will save you the 99.95 that the other reviewer lost (thankfully mine was 1/4th of that cost).

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fijimaureensexy B
map-marker Orlando, Florida

Ordered product $99.95. DIDN'T RECEIVE!

Ordered a product for $99.95 Sept 9th. Sept 11th I got a phone call from somebody referred to as Mike Long asking for unit #.

I gave it to him because I forgot to put it in my shipping address info and he told me it would be delivered end of that week or beginning of this week. I questioned it because there was no way too track package like all other websites have. I called many times to ask questions and emailed several times and got no response after that Tuesday call about unit number. Went on the review site this morning and saw all but *** no good reviews!

I called my cc company and am now disputing that charge. I got my $ back and he won't get ***! What an ***! But I'm partly to blame because I fell for it.

:( Should have known better and saw the signs of no responses and no way to track the package as a sign. oh well.

Got my money back and no watch! don't order through www.sevendeals.com or H E Long Company!

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Loss:
$99
R. S Kfb
map-marker Des Moines, Iowa

HE Long - SevenDeals

I recently posted a complaint about HE Long Company / SevenDeals.com. These two companies are one in the same out of Morrow, Ohio. I ordered a product from them and the UPS tracking came back showing my product being delivered to a complete stranger. I contacted the company several tikes and tried to work through Google Checkout to get it resolved with no luck.

After some work, I was able to retrieve my product from the other party involved only to discover that HE Long / SevenDeals had switched the high end product with a cheap asian toy product. All attempts to contact them through their website fail because once they have your money, you get nothing.

I di find an address that I believe is their corporate address (they only show a PO Box on the website) and your best results may be to contact them at:

Henry E. and Shirley H. Long

3910 Anderson Road

Morrow, Ohio 45152-****

(513) 899-****

Good luck resolving your issue and

View full review
Loss:
$65
5 comments
Guest

I have been trying to return item that does not work as advertised.

I cannot get any web site, email or find number to call.

I would say no one should do business with this company. They are too difficut to get hold of.

I guess that's pure profit if you never have to take anything back...but will sure hurt any future business.

Guest

LowarJ must live in a small hole in the ground. Maybe you need to read my post again.

I finally received my package from the party that received it and it had his name and address..... You think I forgot my name, address, city and state. Second, I believe I wrote that I did contact Google Checkout and they were unable to get results as well.

Clearly, you work for these ***.

Bad people, bad company.... Crooks

Guest

I Googled the address. Looks like they are doing pretty well ripping people off. They live on a nice chunk of property.

Guest

Rapid to hit my bank account and send inferior product (wheel covers) that do not fit. All attempts to contact and rectify by refund and return label. People work hard for their money and the only product these crooks should be allowed to make would be license plates.

Guest

GREAT SITE.Some very good and hard to get items.

LOWARJ complaint above is a very vague description of what happened.

On the order form you must put where the item is to be shipped.

If it went to an incorrect address, you must have incorrectly put it on the order form. Or if they sent it to an incorrect address, you would be able to file with the credit card company or google check out and get your money back.

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R. S Kfb
map-marker Des Moines, Iowa

Crooks, ***, Thieves

I ordered product from SevenDeals and they were fast in taking my money, then the *** shipped my product to some stranger in Altoona Iowa. Apparently the internet lets the *** out of the bag to screw with people anyway they want.

Already reported them to the Bureau of Consumer Protection and the Ohio Attorney General. I would suggest everyone taken by these people do the same thing. E-mailed them and no response, contacted UPS and there is nothing they can do... I'm off to Ohio to dish out a can of whoop-***!

Take my money and not give me my product...

I do not think so.

Do NOT ever do business with this company... Cons.

View full review
Loss:
$65
2 comments
Guest

re: about Cons. 2d7ae7f

Sevendeals.com ia a Great Site...I got what I needed with no problems.

If your product was shipped to the wrong site, I'd say you probably gave them an incorrect address.

The order form clearly shows a bill to and a ship to address form to fill out. From your letter it sounds like you are just an irrational person.

Guest

YOU SOUND LIKE THE ***

View more comments (1)
hillslen
map-marker Terre Haute, Indiana

Seven Deals did not send my order. Crooks!!!!

In March of 2008, I ordered $48.85 in merchandise. After an extended period of waiting for the shipment, I tried contacting them without success.

They would not answer their phone or e-mail. I reported the circumstances to my credit card company (Mastercard) and they covered my loss. After reading the many reviews on this company, I realize they are crooked. I will always investigate each company I order from for the first time in the future.

Also, I will utilize Pay Pal, or their equivalent when I place an order, if possible.

I wonder why the FTC or other trade organizations haven't taken action against them, or is it not in their jurisdiction???

View full review
Loss:
$48
Anonymous
map-marker Costa Mesa, California

Never Recieved My Order !!!!

I placed an order on 10-22-08 , My Visa card was debted right away and i recieved an e-mail stateing that recieved my order and i as charged for my item.

I have tried calling several times , only to get a recorder, I left my name number and item number to get NO response.

Here it is 4-4-08 Tryed calling again today did even get there recorder.

So my view of all this is DO NOT ORDER from H.E. Long - SEVEN DEALS COMPANY.

you will not recieve your item only to get money taking.

I lost for words how people could do business like this.

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1 comment
Guest

:( i just ordered from this website and they havnt even placed the order!

Anonymous
map-marker San Antonio, Texas

PRODUCT NEVER RECEIVED!

On December 08, 2007 I ordered an online gift with from www.sevendeals.com in Ohio. The order was GURANTEED Christmas delivery and I was counting on it for my three nephews. I was leaving for my families house on December 20, 2007. Money was immediately taken from my account (approx. $70) and I received an order number. There was never any follow-up from them to verify my order was sent, a tracking number, or any way of knowing when this item was supposedly sent or by what delivery method... or if it was ever sent at all.

Weeks later, the items never arrived. I emailed them and still have never received any reply. Christmas has come and gone. Their website has no phone number, which is rather suspicious. I have not looked on my account, but another consumer noted that a phone number to the company was located there. The money has been taken from from my account, so there must be a way to find this person.

I have emailed them a dozen times and no reply. I even told them they are giving very poor customer service... or should I say NO customer service whatsoever. I have ordered many products from reputable companies online and always received my products promptly and with follow-up from them and shipping confirmation. I have not finished pursuing this issue and will file more complaints or whatever is needed to receive my item or get my money back.

When ordering online, be careful and check to see if the company has a phone number, address and particulars to contact them and also make sure you get shipping information from them. Better yet, use online companies that use Paypal which will keep them a little more honest.

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4 comments
Guest

Bad bad experience. I even used Google checkout, I'm attempting to speak with Google on the phone and tell them that it makes them look like crooks for allowing this company to be allowed to take orders using their name.

I luckily only bought 1 shirt from the site but have yet to receive anything. A few more pieces of information about these crooks is if you want to check on your order you're encouraged to sign up for an account to keep up with it. Upon doing this I found that at the end of the registration, in order for you to register they want you to input your credit card information so they can more easily rip you off time and time again. I declined registering for that reason.

I've emailed them numerous times, I even got a confirmed shipment from the USPS and Endicia. Went to track my package and guess what, the package doesn't exist in either Endicia or USPS. I emailed the postal service and enclosed the fraudulent links that they emailed me using the Google Checkout.

I told them the package doesn't exist, if they don't do anything about it, it's not a huge problem, my best friend is a district attorney and he has lots of attorney friends in Ohio which is where the company is located. Just a few phone calls is all it will take to get to the bottom of it.

Guest

except I paid thru PayPal & they're not dealing with it either. The 'authorized' Amex payment is still 'pending' but they won't let me cancel the payment. grrrrrr

Amnesia

I ordered a product from their website in January. Its now almost April and still have yet to receive the product I ordered.

I sent them MANY emails requesting the product I purchased to no avail. AVOID THIS COMPANY LIKE THE PLAGUE!

Bambi B Vwv

The first thing I check before ordering from any website for the first time is the copyright of the displayed site. SevenDeals' last copyright date was 2005. That would have made me go elsewhere in the first place. But you didn't, so the next thing that I'd do would be to call the police or sheriff's office there (info below) and ask what's up with this outfit. At least you will get a feeling, one way or the other, if there is any chance of getting your money back. Also ask if they know the people involved. I found them on some free search sites and they're listed below. Look them up on Zaba Search and hound them at home for your money, too.

Don't hesitate to contact the Warren County Prosecuting Attorney:

Rachel A. Hutzel

513-695-****

hutzra@***.warren.oh.us

and inquire about the company's fraudulent practices. If they're not aware of them, you should ask how to go about pressing charges against them.

This little town, and I do mean LITTLE, is close to Cincinatti, so you might find some TV station there that would find this interesting.

The thing to remember here is that you have rights, but YOU are the only one responsible for protecting them. Get on the phone and see what you can do. You may also find that you learned a $70 lesson in buying from companies that you don't know enough about.

SevenDeals.com

P.O. Box 197

3910 Anderson Rd

Morrow, OH 45152

ALSO KNOWN AS:

Ron Brown

* Job title: Chairman

* Company: Long Co H E

3910 Anderson Rd

Morrow, OH 45152-****

(513) 313-****

Also at this address are:

Henry & Shirley Long

Michael Long

Jim Wilhite

and

Long H E Co (513) 899-****

Morrow Police Department

150 E. Pike St.

Morrow, Ohio 45152

(513)899-****

morrowpolicedept@***.com

Like I said, I found ALL this stuff online for free in less than twenty minutes time. Now that you have the ball, you really need to run with it.

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goofusla N
map-marker Cleveland, Ohio

Took MONEY no Product or Responce

This company doesn't even exist as far as i can find and Pay Pal allows these losers to transfer money to their account. These *** heads don't respond to any emails or show that they are in business.

Pay Pal should shut off any ties to these *** heads. I ordered 4 cars for my grand children and it's just a few days fro xmas and no toys and they took my money. OH I'm sorry I meant to say THEY STOLE MY MONEY.

These people should be reported to the Federal Gov't for fraud. I HOPE THEY ROT IN ***

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2 comments
Guest

I ordered 2 shirts through their web site a month ago. I am still waiting for my product.

They have not replied to many of my emails. The business is owned by HE Long. The 'authorized' PayPal payment via my Amex card is still 'pending', which basically means they have not 'taken' it yet.

The authorization expires in a few days. Then it will be a big fight with PayPal to get the payment canceled grrrrrr

Amnesia

I ordered a product from their website in January. Its now almost April and still have yet to receive the product I ordered.

I sent them MANY emails requesting the product I purchased to no avail. AVOID THIS COMPANY LIKE THE PLAGUE!

View more comments (1)
stackhere S
map-marker Cincinnati, Ohio

SevenDeals.com No Product-No Response

On 9/17/2007 I placed an order and my AMX Account was charged immediately. I received an EMAIL of order conformation the same day.

I was patient and waited for the product until 10/7/2007 when I sent an EMAIL to 'CSR@***.com' stating that I have not received the order nor any explanation of any delay and have given more than ample time for the delivery. I did get an reply stating the shipment got lost in the mail and asked if I wanted the product or a refund. I replied I would want them to post they credit to my account. I have sent several inquires since but since 10/18/2007 they have not responded.

I have always said I will not order from a company that has no phone number or recourse documented for contacts. I should followed my own advise.

I would suggest you do not order from SevenDeals.com unless you like hassle and getting billed for product you will never get.

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6 comments
Guest

I ordered from sevendeals,recv'd the merchandise, but find that I have to return it, through no fault of theirs. But, I can't find a valid e-mail address, or a valid phone no.

to contact them re: returning the item.

Plus, there wasn't even a packing slip in with my purchase. My advise would be to never order from this co!!

Guest

This company sucks. My husband ordered me a simple tshirt as a Christmas gift.

He knows he put the size on the order, yet 5 days later they sent an email saying he didn't put a size. Why did they wait 5 days to let him know there was a problem? Then after he sent them an email telling them the size we expected the gift before Christmas or at least today which is 12.26.09 and no shirt and no email response. Needless to say we cancelled the order so they better not send it anyways.

Do not do business with this company. They don't respond and they don't ship when they promise and its expensive.

Guest

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Guest

I placed an order on 07th June 2008 on sevendeals.com and did not even receive the order number after I paid. The money has gone to their account and they dont even have the courtsey to reply coz they haev the money now!!

I have sent them about 30 emails asking what is going on but no reply to date!! I have been charged on my credit card and they have received the money through my paypal account.

They have no contact details where you can take your complaints so what does that mean????? They have received the money and they would at least find out where it came from!!

Guest

I ordered a product from their website in January. Its now almost April and still have yet to receive the product I ordered.

I sent them MANY emails requesting the product I purchased to no avail. AVOID THIS COMPANY LIKE THE PLAGUE!

Guest

I also placed an order from SevenDeals.com on 12-10-07. The next day my credit card was charged for the order.

I never received a confirmation or what I ordered.

I sent several e-mails but never got a response. I would like to warn people about this ripoff company!!!!!!!!!!

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