Settlement Room not honoring prior committments
We bought transactions through SettlementRoom around July 2008. Shortly afterwards I believe the company was sold. Changes were made and they now offer their service with a monthly subscription fee. They told us the transactions we purchased have expired and that we cannot use the service unless we pay a monthly subscription fee. We paid for somewhere around 100 transactions (several hundred dollars) knowing it would take us at least 2-3 years to implement the system and use all of the purchased transactions. We have not been compensated in any way for the transactions we purchased with no expiration date and they will not acknowledge that they have done us a disservice. Do not use this company. They are dishonest and lack integrity!
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