filters
state:
Show
city:
Show
category:
Show
product:
Show
I have had nothing but problems with this company ever since Chase sold out. They might be great as a debt collection agency but as mortgage company they have a lot to be desired. I think predatory mortgage company fits perfectly.Seterus has charged me for all kinds of...
Read more
1.0
#1036986
Reply to reviews
We had an agreement in place with Chase to bring our mortgage current. We were 1 payment behind. Our mortgage was sold to Seterus but it seemed that we were not notified until 2 months later. During that time we continued to make payments to Chase who apparently sent...
Read more
#1023815
Reply to reviews
Are you making loan mod trial payments? Be aware, Seterus does not records those as payments made and adds the same amount to your payoff balance, effectively causing you to pay the same amount twice. If you take their load mod deal, have you noticed they wont send you...
Read more
Anonymous
Anonymous

this is awesome. the trial portion of the modifaction does not go to your loan... for example. your payment is 500 $ a month before modifaction. and the trial is 250 $ . . w...

Anonymous
Anonymous

You can track where your payments are going, actually. Say your account has three open payments of $500. Your modified payment is $450. That $450 will go in your suspense acco...

Seterus Customer Care Review

#976386
1.0
I am in the process of refinancing with another mortgage company. All my paper work is complete but they need CEMA documents from Seterus. The request was made November 1st. To date December 20 we still have not gotten the documents despite calls from lawyers etc. they are preventing me from closing. How can I get assistance? Annoria1969@yahoo.com.
Comment Be first to start a discussion
Show

Mortgage Review

#971974
2.0
I feel like they strong and m and try to steal houses from those that are not still on interest side of loan but principle..
Comment Be first to start a discussion
Show

Short Review for October 27, 2016, Other

#944294
1.0
They have screwed up so many times its horrible!!
Comment Be first to start a discussion
Show

Short Review for October 04, 2016, Pc_payment

#931197
2.1
You pay every month your mortgage but instead the amount you owe goes down it is increasing dramatically.
Comment Be first to start a discussion
Show
every month our payment was made my bank statement shows every month when i call they tell me I'm short i pay more money then i call again they tell me short again paid again trying to refinance seterus told other company that i was 7 times late so i can't refinance...
Read more
1.0
I didn't like
  • Damaged my credit and suspense account scams
#1016651
Reply to reviews
I am fighting with seterus this very day. They keep saying that I am behind on my payments. I am not behind and I gave them copies of every check back and front and payments made by money orders.I went back as far Nov. 2015 and Dec. 2015 and ALL OF my payments for...
Read more
Anonymous
Fitzroy smith

I would like to know why haven't I received my 2016 tax and interest statement as of 3 01 2017 also I received letter from myself department of finance saying that my 2016 pro...

1.0
#1013598
Reply to reviews
In 2015 Ocwen transferred our loan to Seterus, but was noticing my principle balance from 2016 has gone up (over $70,000 more) from the previous year 2015, I was told by a loan company that they notice it was up to a 40 year loan a few years ago. We did not agree to...
Read more
#1013068
Reply to reviews
i did a deed in lieu under the HAFA program, the property was in NJ, We were promised the 10000 relocation fee if we vacated quickly. The property was inspected and passed the inspection. They money was supposed to be paid within 30 days according to Fannie Mae. It is...
Read more
Anonymous
Dan Maloney

We finally received a check for 7,000 which was 3000 less thanwhat was promised. Setarus in a letter to the Consumer Financial Protection Bureau said they put in for 10,000 b...

Anonymous
Attorney Earley

Regarding Fannie Mae: They have not participated in HAFA for over two years. The Fannie Mae Servicer Guide dictates what Seterus can offer you as part of a Deed-in-Lieu. I h...

1.0
I didn't like
  • Impossible to talk to management
#1010716
Reply to reviews
Seterus is just another "co-conspirator" of nasty old Bank of America. B of A has so many lawsuits against them these past years and have lost big time. Now they are involved in a huge rasketeering scam here in Colorado- read the 10th circuit court ruling on August 15,...
Read more
#1010140
Reply to reviews
CitiMortgage sold my mortgage to Seterus and since then it has been complete nightmare. The loan is in Chapter 13 and the Trustee makes timely monthly payment to Seterus. However, Seterus has not mailed me a mortgage statement in nearly 4 years since the loan entered...
Read more
#997241
Reply to reviews
These people are the worst! Record keeping system must be ancient. They call every month telling me that payment is late, when in reality was paid on time. Loan is not even in my name, so they would not talk to me to make a payment for the loan holder when I have tried...
Read more