Seterus Complaints and Reviews
I am fighting with seterus this very day. They keep saying that I am behind on my payments. I am not behind and I gave them copies of every check back and front and payments made by money orders.I went back as far Nov. 2015 and Dec. 2015 and ALL OF my payments for 2016. And Jan. And Feb. 2017 they say that it will take 30 days to review all my corspondence. Mean while I get a threatening every week letter that are going to foreclose even though...Read more
#1013598 by anonymous
In 2015 Ocwen transferred our loan to Seterus, but was noticing my principle balance from 2016 has gone up (over $70,000 more) from the previous year 2015, I was told by a loan company that they notice it was up to a 40 year loan a few years ago. We did not agree to refinancing or changing the contract to start over after having our house for 15 years. Also, this year my escrow is short and I had to purchase their insurance. On top of that we...Read more
#1013068 by anonymous
i did a deed in lieu under the HAFA program, the property was in NJ, We were promised the 10000 relocation fee if we vacated quickly. The property was inspected and passed the inspection. They money was supposed to be paid within 30 days according to Fannie Mae. It is over 60 days and no still no check. Filed complaint with cfpb and attorney general.Why does Seterus make deals with consumers and then refuse to honor them. All the paper work...Read more
Seterus Customer Care Review
by anonymous #976386
I am in the process of refinancing with another mortgage company. All my paper work is complete but they need CEMA documents from Seterus. The request was made November 1st. To date December 20 we still have not gotten the documents despite calls from lawyers etc. they are preventing me from closing. How can I get assistance? Annoria1969@yahoo.com.
by anonymous #971974
I feel like they strong and m and try to steal houses from those that are not still on interest side of loan but principle..
Seterus Customer Care Review
by anonymous #948485
Our mortgage was sold to Seterus. We have never missed a payment but receive harassing phone calls from them each month. I've been insulted by their call center employees numerous times and they insinuate I am in default of my mortgage. Once I am able to get them to acknowledge I have no missed payments they proceed to say they need to update my account information.
Short Review for October 27, 2016, Other
by anonymous #944294
They have screwed up so many times its horrible!!
Seterus is just another "co-conspirator" of nasty old Bank of America. B of A has so many lawsuits against them these past years and have lost big time. Now they are involved in a huge rasketeering scam here in Colorado- read the 10th circuit court ruling on August 15, 2016 in George et al. V. Urban Settlement Services and nasty old Bank of America!! Also read the case settled out of court in Montana in the "Morrow Case" and see what Justice...Read more
#1010140 by anonymous
CitiMortgage sold my mortgage to Seterus and since then it has been complete nightmare. The loan is in Chapter 13 and the Trustee makes timely monthly payment to Seterus. However, Seterus has not mailed me a mortgage statement in nearly 4 years since the loan entered Chapter 13 and neither were they mailing statements to the Attorney. In addition, they are not mailing Form 1098 - Mortgage Statement. Every year, they give me runaround when I...Read more
These people are the worst! Record keeping system must be ancient. They call every month telling me that payment is late, when in reality was paid on time. Loan is not even in my name, so they would not talk to me to make a payment for the loan holder when I have tried in the past. Got tired of their calls, so I told them not to call me anymore but they still do. The one that called yesterday could not even speak properly nor tell me where she...Read more
Never had to purchase flood insurance before 2015. When FEMA revised flood maps, 1 small corner of my lot put the whole property in a flood zone. My insurance company said I had to get a flood elavation survey before they could issue coverage. took a month to get it. Seterus forced coverage for 6 days at $122.00. Gave up and paid the 122, they applied it to mortgage not escrow account!!! At renewal in 2016 they refused to accept the same...Read more
Hi, I always believed they are a fraud company, but when I brought it up with Fannie Mae, they string me along for months and months. Added charges from Seterus, bad publicity on credit checks, says we are 2 months in default with loan, charged late fees, Never paid late with Seterus not one single day with them, Taxes, insurance paid in advance, but I did find the nook of how they are scamming all of us? Keep all your records all of them. This...Read more
Please contact Wenzel Fenton Cabassa @ 813-229-8712. I am in a Class action suit against Seterus, Fannie Mae, Law Firm Robertson, Anschutz & Schneid P.L. for aiding & abetting criminal activities against homeowners throughout the USA. It is time we fight back against these criminalsRead more
#994111 by anonymous
Due a couple accidents in the family this year I got behind on the mortgage payments and they do not want to help..they said that will help me modify my loan and offer a $880 pmt for 40 years???? Whaaaattt? I paid on this property for 10 years already.....at my current pmt and term I still owe them $240k and with the program that they offer to help I will owe them $422k..Really??? almost $200k more? Thank you for you help!!! Thanks but No...Read more