ServiceTitan
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
ServiceTitan Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ServiceTitan has 2.0 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend ServiceTitan to a friend or colleague.
- Rating Distribution
Pros: No pros.
Cons: All cons, Electronics, I never get a respond from the tech of titan.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ServiceTitan has 2.0 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend ServiceTitan to a friend or colleague.
- Rating Distribution
Pros: No pros.
Cons: All cons, Electronics, I never get a respond from the tech of titan.Recent recommendations regarding this business are as follows: "Try calling, especially when they inquire to purchase", "Run away and use house call pro they rock!", "Run far away", "Be aware!", "quick response".
Consumers are not pleased with Website and Billing Practices. The price level of this organization is high according to consumer reviews.
Top ServiceTitan Reviews
"USER CANNOT SIGN IN"
I have been using Service Titan at my previous job for over 5 years... this week I started a new job that also uses Service Titan -- it will not let me (Tammy...
"Sales"
I called for product information and a possiblesubscription. Never heard from anyone. All I get is endless automated responses. If you want to fix your sales...
Fort Myers, Florida
Sales
User's recommendation: Try calling, especially when they inquire to purchase
Acworth, Georgia
Taking money from my company
User's recommendation: Run away and use house call pro they rock!
Bc they are theives
- No pros
- All cons
Preferred solution: Full refund
User's recommendation: Run far away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need to change my ServiceTitan login info
Preferred solution: A new login
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
USER CANNOT SIGN IN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Maria, California
Unhappy Customer
Be careful! Sales pitch is wonderful but once you are in a contract customer service is absolutly the worst I have ever encountered.
You rarely can get a human being on the phone to call you back for anything at all. All issues are dragged out for weeks until you get a solution. Most promises are not kept. Terrible way to do business.
I have had Service titan for over a year, and we still have never used it due to so many issues. I will not go live since we can not work out the minor kinks. Furthermore, I am so afraid I will have a real problem, in real time, needing help from a real person immediately, and my experience's they fall short every time.
My customers will be the ones to suffer as well as possibly losing business and stressing out my staff. One of my worst decisions I have made, and I have been in business for over 20Stay Away years now.
User's recommendation: Be aware!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel Service
Preferred solution: Cancel Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't log in
- I never get a respond from the tech of titan
Preferred solution: Advice in how to fix the freeze an the Audio when it freeze
Glendale, Arizona
Trapped us in contract - Scammers
They send out a few sales guys to fast talk and sell you the services. They show you on their computer.
How easy it will be. They trick you into signing a two-year contract (you don't want to lose your great pricing) you can't see the database yourself or do any training until you sign the contract that you cannot cancel. You can not start anything until you put your bank account in, conveniently for them. We knew right away this wasn't for us.
We tried to cancel before the contract date. There are absolutely no cancelations. No getting out of your contract. They want us to pay two years in full to cancel.
We will never use their product, and we are stuck paying for it. We are a small family company. Husband, Wife, and son. They knew that.
They knew this was way too much for our small company. In fact, years ago they used to tell people under 3 or 4 techs, you're too small for our database. Until they realized they could just sell it to us little guys and make it impossible to cancel when we realize it's too much for our small company. Horrible customer service.
Scam artists. Not only did they trap us in a contract, they were trying to pressure us into adding techs we did'nt have, becuase they charge per technician each month. There are many stories like mine on the internet. Stay away.
Housecall Pro is better. Easier, and doesn't trap you in a contract.
- Rip off
- Scammers
Preferred solution: Full refund
User's recommendation: Stay away
Port Saint Lucie, Florida
Can't log in
Glendale, Arizona
I can or get anyone to answer the phone.
Preferred solution: N ensijejj no
Grand Rapids, Michigan
Issue with my ServiceTitan job notes
Phoenix, Arizona
Non responsive and not helpful.
Santa Rosa, California
I need to reconect
Preferred solution: I need to activate my employee account
User's recommendation: Good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Masanutippa, Andhra Pradesh
Worst behaviour of incharge
User's recommendation: quick response
Unable to login
- Unable to login no help from app
Preferred solution: Get logged in!!!
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