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Bad experience. Owner was rude. Office manager was condescending. Company did not return today at 8am as promised last Thurs. Did not call to cancel this return apt until 2 hrs past time agreed on. Equipment broke down mid job, first time, plus stains /spots spread. My rugs stayed wet for 4 days. Owner wants to refund $99 as complete settlement. I told him I won't accept that as I may need carpet replaced now. As you can see by clean...
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They came to my home first they damaged dresser. Then a couch they left that day and we called their boss asking about their claims department they said they did not have one just send pictures so we did..no response the next day we found our gate broken again they denied it two men worked all day all around our house..just as they left I checked my son's room to find his window broken I called to the guys in the truck the lead man came back in...
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I had been trying for several weeks to get a quote from Servicemaster Clean through their website for my plant's janitorial needs and never got any information back at all. I have come to crunch time and decided that in order to give them every possible opportunity I would just print off the RFP and hand deliver it to their office. I went in the address that had been brought up on Google and met with one person who seemed nice and offered to...
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1.0
I didn't like
  • Quoting process
  • Customer service
#551242

ServiceMaster Clean Residential Cleaning Review

#746316
What is really sad is now their taking hero and cheaping the meaning Don't use this company to even clean up of used dog food
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Other product Review

#677365
1.0
Servicemaster by Griffing is terrible, unprofessional, dishonest, overcharges, and dies sub standard work. DO NOT USE THUS COMPANY! We had to pay an independent contractor to finish the rip out and haul away. SM PROMISED A DISCOUNT FOR THEIR TERRIBLE WORK THEN BACKED OUT OF THEIR PROMISE.
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positive experience Review

#491639
I used the ServiceMaster on Pine recently for my house when we had a pipe burst, they were great. No issues with their people or how their cleaned up the water damage. I highly recommend that location!
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Due to fire related toxic smoke, all possessions were to be cleaned, boxed with exact location labeled for return. A portion of this was related to a private business in the home and a personal workshop. What we got were boxes with professional documents simply "dumped" in and all order in filing was lost. A locked file cabinet was broken into. It contained confidential documents protected by federal law. Nothing was returned to its original...
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I was charged for more equipment than actually used by ServiceMaster Clean, Frederick, MD. An air mover (fan) was moved from one location to another and than photographs taken of that re-positioned fan and I was then erroneously charged for more equipment than actually used in my home. The company was not willing to correct that overcharge. I am left to wonder if this is a scam frequently used by these people. Beware, and don't use...
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ServiceMaster franchise owners: Do you feel that you get the response you need to succeed? Do you feel you get the right support from your district staff about best practices from other regions about how to grow your business? I spent 2 years working with ServiceMaster. I met many executives within ServiceMaster…I did not meet one intelligent ServiceMaster executive, ever. I did meet many people that titled themselves regional and district...
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Anonymous

cranky I think they\'ve completely replaced all marketing executives at SVM or are in the process of. You might want to hold your venom until they get the new guys in.

My insurance company reccommend this servicemaster company as a program provider for a water damage i had. Poor communication from the office, i don;t think the lady in the office had a clue what she was doing or talking about which led to slow service and not very good overall. I told my agent they had better never send servicemaster my way again and asked if they could do something with the billing becuase the service was not worth the...
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Anonymous

servicemaster sucks! Run from servicemaster. they suck!

Anonymous

tulsa slow response. clueless on phone. service master in tulsa is lame. i had a good exp with them before in texas.

My insurance company reccommend this servicemaster company as a program provider for a water damage i had. Poor communication from the office, i don;t think the lady in the office had a clue what she was doing or talking about which led to slow service and not very good overall. I told my agent they had better never send servicemaster my way again and asked if they could do something with the billing becuase the service was not worth the...
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Anonymous

Too vague to be of any use Former employee sounds more plausible to me for a couple of reasons. The lady who answers the phone has very little to do with the drying process of a given structure, i.e. t...

Anonymous

Jeff We know for sure that this is a former employee. Proof has been established.

ServiceMaster (Advanced Cleaning in Mobile, AL) sent us a statement for work not performed. When we contacted them about the mistake. They indicated that we should pay for the services even though they fully understood they did not do the work. I can't say that all the ServiceMaster franchises follow this type of practice. However, according to an attorney that I hired, he indicated that this is a tactic that some companies use to force...
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Anonymous

Dgmvision Bogus Story - Service Master did provide minimal services. However they added additional services not performed thinking that our insurance company would simple pay without q...

Anonymous

Bogus story Forgive me if this is true, but I am calling B.S. on this one. The company admitted that they in fact did NOT do the work but told you to pay the bill anyway and YOU DID. Ther...

Contact Servicemaster Clean

Headquarters Address:
ServiceMaster Clean
3839 Forest Hill-Irene Rd, Memphis, TN 38125
Memphis, TN 38125
Phone:
(888) 762-5326
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