Slow and a lot of down time in the evenings
sec just suck hard.its so slow.streaming sucks unless you have top tier which cost a fortune.i lose total internet in the eveningss.it cut in and out betweet 7pm and 2am
User's recommendation: anything but sec.
Wilkes Barre, Pennsylvania
Service Electric Lehigh Valley - Horrible Company
They are just a horrible company. I have my internet through them and the problem is they have no concept of customer service. They kept charging me for lower internet speeds at a higher rate and when I called to complain, the best they could offer was to update me to the latest speeds listed on their website. No apologies, no additional discount for being a loyal customer. This is why monopolies are bad for business. Carol - the CSR that took my Call- thanks for nothing.
Service Electric Internet Service
Reason of review
Failed to make appointment - 3 times
Service Electric in NJ cannot meet an appointment to save them selves. After them missing two appointments I thought I had covered all my bases and asked for the FIRST appointment in the morning - their morning appointments are from 9am - 1pm - go figure. He didn't even make that- at 1:10 I called in and the rep assured me that he would be there from 9 - 1. When I asked what time she thought it was, she said " it's 1:10 but he'll be there soon." So far, I have lost three days of income so this service is getting more and more expensive. Looks like I will be disconnecting soon and going to internet downloads.
Hewitt, New Jersey
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