Unclaimed
Serra Chevrolet of Southfield Reviews
5K
CLAIMED LOSSES
1
TOTAL REVIEW
New Reviewer
Terrible Engine
I purchased my 2012 Chevy Traverse brand new with a 5 years payment and had it paid off in 21/2 years. Therefore they would not grant the warranty of 100,000. miles for the engine. My 2012 Chevrolet Traverse While operating the vehicle, "reduce engine power" and "stabilitrak" suddenly appeared on the instrument panel. Next, the vehicle decelerated and failed to accelerate properly. The failure was diagnosed as being the Timing Chain and they would have to replace the whole motor. Serra Chevrolet of Southfield, MI (Telegraph Rd.) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 85,000. The dealership wants $4,500. to fix the problem. I don't mind paying to have the car fixed but that is way to much money, and I don't understand why the motor is still not covered under the warranty. This is unacceptable and unexplainable of the situation. I know GM has had recalls on the 3.6 motors and I can't get any help to fix the problem.
ID
Product
Chevrolet Car Engine
Cons
- Motor
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Let the company propose a solution
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Serra Chevrolet of Southfield