Evie N Grz

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Verified Reviewer
| map-marker Honolulu, Hawaii

They sold me a product dangerous to use if I had a history of skin cancer.

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They never asked if I had a skin cancer history. Not until I got home and read the instruction manual did I read the warning not to use the product if I had a history of skin cancer confirming my history.

They refused any refund until they got the doctor's letter confirming my history. Then offered 25% refund.

I'm now dealing with BBB and Hawaii Dept of Health and my credit card company to get a full refund. High pressure sales techniques.

View full review
Loss:
$3

Preferred solution: Full refund

User's recommendation: Avoid this scam!!!!

Perla M Auf

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Verified Reviewer

Difficult return

I have to return some closed products and go back to my town tomorrow, the store is already closed and the customer service that you have is the worst that I never heard, I need my money back

Sericin Plus Reply:
Dear Zarek,
This is the office of the Sericin+ Brand. We do not engage in retail so and returns/ exchanges will be made at the point of purchase where the transaction took place and per the policies of that location. To assist you please have your proof of purchase with you (receipt). Usually if its within 7 days and the products are unopened this process is quick and easy. If needed, you can always contact our office direct and email at: info@foreverflawless.com
View full review
Loss:
$190
Preferred solution:

Full refund

Testimonial
Pat H Ivj
map-marker Las Vegas, Nevada

Very good results

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Bought the thermal mask set to help reduce large pores along with some other products. I can say my pores look much smaller which makes my skin look smother. Good product.

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User's recommendation: Worth it!

Testimonial
Bonnie L Zng

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Quartzsite, Arizona

You have to try these products

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This is by far the best cleanser I've ever used! Got it free with my purchase of the anti-aging line!

Wow.

They give such great gifts when you buy. My skin really looks younger.

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Testimonial
Lenny L Upb
map-marker Las Vegas, Nevada

Great product line!

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Some people may have a bad experience with the sales people who sell this product which is too bad because the product itself is fantastic. Ive tried several things and have had wonderful results.

I had to post here just to give my two cents on this awesome line. They smell beautiful and leave your skin truly soft.

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Pros:
  • Good pricing
Testimonial
Shawna V
map-marker Las Vegas, Nevada

So soft!

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These products smell amazing. My skin is so soft and smooth. Love it!

View full review
Pros:
  • Excellent quality
  • Smells great
Reason of review:
Exactly as described/ advertised
Loree B Uml

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Verified Reviewer
| map-marker Las Vegas, Nevada

Vegas got me too.

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They saw me walking by myself, and they sent 2 salesmen after me. And they will not take it back!

Nothing has been opened, nothing has been used, and I'm out $12k.

They definitely saw me coming, alone, drinking and homesick. They play off every insecurity a woman has.

View full review
Loss:
$12000

Preferred solution: Full refund

User's recommendation: Walk away, it if you think it's rude.

2 comments
Guest

$12k!!!? I bought the eye cream for $199 and they have me a free night cream. What did you buy?

Joselyne Xte
reply icon Replying to comment of Guest-2448957

They got me as well, I just got the eye cream and I feel like I was scammed this stuff don't work nothing like the stuff that they used. I spent $200 and he was slick and he made me feel like aging was a terrible thing and to treat yourself. I truly can't believe I fell for it.

View more comments (1)
Jane G Qic

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Las Vegas, Nevada

Product not worth the money!

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Sericin Plus - Product not worth the money!

I was I Las Vegas and approached to go inside to try eye cream. I paid cash for product and used for 5 days and it made my skin dryer than it was and wrinkles appeared worse than when using my night moisturizer eye cream.

I called to try to get refund but was told that receipt noted no refund.

They guy didnt mention I couldnt get refund.

Dont get suckered in buying this product before reading reviews! Im so mad at myself now after paying $150!!!

View full review
Loss:
$150
Pros:
  • Sericin intensive eye-lift micro cream
Cons:
  • No refund for their products

Preferred solution: Full refund

User's recommendation: Don’t buy this product!

1 comment
Joselyne Xte

I got scammed too don't feel bad they just good at what they do. They should feel terrible for they make you feel like aging is not a good thing.

Smantha Jfu

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Verified Reviewer
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Supporter
| map-marker Spring Valley, California

I lost 4500$ on products and Avology wand. Scammed at Flamingo in Las Vegas 6-25-23

Sericin Plus - I lost 4500$ on products and Avology wand. Scammed at Flamingo in Las...
Updated by user Jun 29, 2023

I asked to return products for refund. They declined.

I did a cancellation with Capital One MasterCard. It went through.

I was reimbursed $4600 and kept all the products which I use occasionally. There is No Magic wrinkle remover!

Original review May 30, 2023

Product made wrinkles disappear but

What I received there was only a few drops in the container(cant see it as container is black, and doesnt work

Unscrupulous! Im bummed and broke .

Dont have $ as a retired school teacher w Master s degree but no street smarts.

Waaah. Feel foolish.

Anne

View full review

User's recommendation: Don’t buy it! It’s hard to do a law suite outside your state! Don’t buy!

2 comments
Guest

Wish I had seen this before I wasted $3500 on the same thing

Guest
reply icon Replying to comment of Guest-2417136

I’m so sorry you got scammed out of a substantial amount l of money. It will take a year to catch up with my budget The 2nd comment where I said Master Card reimbursed me did not stay true.

After hearing from Sericin and seeing my signature, they took the money back out of my account.

I need to grow old gracefully and make friends with my wrinkles. Not easy.

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Brenda M Koz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

It’s a scam and con artists!They “treat” you w diff products than what you buy

Sericin+ retailer @ Venetian in Las Vegas. DO NOT BUY they will take $$ and give you trashy products

View full review
Loss:
$217
Cons:
  • Fake products

Preferred solution: Full refund

User's recommendation: Do not buy anything!

2 comments
Guest

What a horrendous experience! They get you in, tell you that you will look 20 years younger with their products, give you a "fabulous deal" that you can't tell anyone about and send you on your way.

Once in their store, they insult you by telling you that you need to take better care of your skin. Charge two times the quoted price (they distract you and hide the price on the sales receipt) Send you home with inferior products that cause a skin reaction. Tell you they will exchange products for something else. Then ghost you.

Do not fall for any of it! It's an expensive scam!

Dierre Foa

They are at the flamingo casino too. I got scammed

View more comments (1)
Kristen W Rzd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

How do I get my refund?

This was a scam. The pushy sales lady got me to try the product while we were visiting Las Vegas, which seemed to work great in store.

She said that “treatment” would last one week. After being pushed to buy and even “making a deal”, I bought the eye lift micro cream for $325.14. She took my credit card, scanned it somewhere else, packaged it up quickly without letting me see the receipt and sent me out the door. The next day my eyes were even WORSE than the day before (so much for a week treatment) and when I went to return it I noticed the receipt said no refunds.

I took it home anyway and thought maybe it works with time. I just tried my second “treatment” and this is NOT the same product she put on me in the store.

This is FRAUD and a SCAM. I am happy to have this water in a bottle shipped back and the charge refunded.

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6 comments
Guest

I bought products for 600$, then was told the products don’t work unless you get a 4500$ wand. Soon realize ed after getting home and reading reviews that they don’t give you the product that took the wrinkles away.

Scammed at Venetian in Vegas. Mastercard said “Too bad”,Law enforcement said, Too bad, salesperson said, Too bad, customer service for Sericin said they’d call back but ghosted , Anvologi , the wand maker said, Too bad.I will dispute w Cap One because receipts indicate foul play.

Guest

I had a similar experience. High pressure to go in the store and even higher pressure to buy.

And was charged twice the quoted price! Later had a skin reaction to the products. Contacted the company with no results. Then filed with the Better Business Bureau.

Finally received a refund! Stay away from Sericin!

Guest
reply icon Replying to comment of Guest-2323429

How did you get a refund. I also got scammed of $325.

Unreal. Advice on how to get a refund.

Joselyne Xte
reply icon Replying to comment of Guest-2326307

How do I get a refund?

Guest

Same thing happened to me. At the Palazzo. The product she applied is not the same product I went home with.

Guest

I just bought this too and was a bit apprehensive but the sales people talk so quick. I hope I get what I’ve paid for!

View more comments (5)
Anonymous
map-marker Kennewick, Washington

I was informed at the time of purchase that the glass jars were Shatter Proof.

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I dropped a jar of face Cleaner on the floor upon opening the jar for the first time. The glass jar shattered into tiny slivers and pieces.

The company did not recognize what I was told at the time of sale that the jars were shatter proof and would not replace the jar. The company did not even contact me when I filed a complaint with the broken jar and cream enclosed.

View full review
Janet D Nyg
map-marker Las Vegas, Nevada

Rude deceitful sales guy. Run fast!

Im angry and need to share. My husband let them put that serum on his face.

I asked questions about product.

Would not let them touch me.

The sales man called me Rude! Really?

Run! Overpriced sells at Walmart.

View full review

Preferred solution: Apology

Lisa J Kkr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Got counterfeit products

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The product demonstrates was not the product received. The SA was over bearing and rude insisted on cash payments

View full review
Loss:
$330
Pros:
  • Counterfeit
Cons:
  • Counterfeit

Preferred solution: Full refund

EH S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Purchase disgust

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I purchased the eye lift serum at the Sericin store inside the Venetian Shops Las Vegas as a gift for my mother. When she opened it the syringe only produced one drop of product and then stopped working altogether!

No one will answer the emails or the telephone to get a replacement or refund. I believe this is all a rip off scam.

View full review
Loss:
$250

Preferred solution: Full refund

User's recommendation: Do not lose your money

1 comment
Guest

Scammmed

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