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Sergios Cake Shop

Sergios Cake Shop

www.sergioscakeshop.com
What is your customer experience with Sergios Cake Shop?

Sergios Cake Shop Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Sergios Cake Shop reviews show a 1.0 star rating from 2 reviews with consumers mostly dissatisfied, citing poor service and product issues.

Positive Feedback

There are no substantive positive comments in recent feedback; price level is reported as high.

Negative Feedback / Risk Areas

  • Reports of foreign object found in cake and complaints documented in Sergios Cake Shop customer complaints.
  • Refused refunds and canceled orders denied, raising concerns about refunds and order resolution.
  • Repeated mentions of rude staff and very bad customer service at the shop.

Key Takeaways for Future Customers

  • Expect to read negative Sergios Cake Shop reviews before purchasing and consider alternatives.
  • Confirm refund and exchange policies upfront and be cautious given reported service and product issues.
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Media from reviews

Sergios Cake Shop - Foreign object found in cake
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Suzan O Afh

Very bad customer service

AI Highlights
  • Asked for fruity cake at the window; got a stale cake from the bottom fridge.
  • Staff and manager called me rude when I insisted on the window cake.
Original review updated Jul 03, 2022

I asked for the fruity cake from the window, they gave me a stale one from the bottom fridge. I insists that I want the one in the window .

The staff and manager called me rude !!!

I dont understand if I am paying for something they should give it to me! The worst customer service ever !!!

Preferred solution: Let the company propose a solution

User's recommendation: Never

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Giselle F

Foreign object found in cake

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Asked for refund refused asked to cancel following order refused!

Loss:
$225
Cons:
  • Worst

Preferred solution: Full refund

View full review
Giselle F

Foreign object found in cake

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sergios Cake Shop - Foreign object found in cake

Sergio chullora worst cake ahop foreign object found in cake

Loss:
$225

Preferred solution: Full refund

User's recommendation: Never eat cakes had stomach upset

View full review

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