Suzan O Afh
map-marker Sydney, New South Wales

Very bad customer service

Original review Jul 03, 2022
I asked for the fruity cake from the window, they gave me a stale one from the bottom fridge. I insists that I want the one in the window . The staff and manager called me rude !!! I dont understand if I am paying for something they should give it to me! The worst customer service ever !!!
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Preferred solution: Let the company propose a solution

User's recommendation: Never

Giselle F

Foreign object found in cake

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Asked for refund refused asked to cancel following order refused!
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Loss:
$225
Cons:
  • Worst

Preferred solution: Full refund

Giselle F

Foreign object found in cake

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Sergios Cake Shop - Foreign object found in cake
Sergio chullora worst cake ahop foreign object found in cake
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Loss:
$225

Preferred solution: Full refund

User's recommendation: Never eat cakes had stomach upset

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