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Sergio Tacchini

Sergio Tacchini

sergiotacchini.com
What is your customer experience with Sergio Tacchini?

Sergio Tacchini Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

3.0 star rating based on 3 customer reviews; consumers are mostly neutral with a split 33% unfavorable and 33% positive; common mentions include pretty looking clothes and high price level.

Key Takeaways for Future Customers

  • Check Sergio Tacchini reviews before buying and expect delayed or no response from customer service.
  • Be prepared to request refunds and monitor exchange and refund timelines closely.

Negative Feedback / Risk Areas

  • Frequent customer complaints about nonresponsive support and unreturned calls or emails.
  • Multiple reports of missing orders, delayed refunds, and issues with cancellation and returns.
  • Perceived high price level and reluctance to accept responsibility for problems.

Positive Feedback

Products are described as great and pretty looking; some recent recommendations are neutral to cautious rather than positive.

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Media from reviews

Sergio Tacchini - No response ever!
Sergio Tacchini - No response ever! - Image 2
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Show reviews that mention
response order refund emails return online number post office pants track
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Anonymous
map-marker Parkville, Maryland

Haven't received my order, paid for package protection, still no response!!!!!!

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Haven't received any response from the company or my package, no one even answers the number issued for customer service

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User's recommendation: Be Careful!!!!!!!!@

Anonymous
map-marker Freehold Township, New Jersey

No response ever!

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Sergio Tacchini - No response ever!
Sergio Tacchini - No response ever! - Image 2

I ordered one outfit online and press the button which displayed shop pay. They took all the money out of my account.

Now I have to dispute with Bank, I dont understand why they never answer emails and text messages and fake phone number.

This is supposed to be a professional company and it is not! I am trying to reverse the charges and the order and I have the picture with the 10%, which I never receive!

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User's recommendation: Beware!!

Angelina C Xom

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

NEVER buy from Sergio Tacchini online, OR EVER

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Contains 4 confidential files for company representatives
Updated by user Dec 13, 2024

It is nit resolved, customer care is not replying to either emails I sent, follow ups that are made have not been answered. Very unprofessional

Original review Dec 06, 2024

For 4 MONTHS (going 5) I have been trying to get refund, because they had not sent the correct documentation that I paid additional tax and duties fees. Never received my clothes, did not help resolve this, support acknowledged me maybe twice, waited probably for the 1 month return policy to end.

Still I am not receiving any response when opening other tickets for complaint.

0 HELP, 0 SUPPORT, 0 COMPANY. PLEASE NEVER BUY FROM THEM AND DON'T SUPPORT THIS "COMPANY".

View full review
Loss:
$180
Pros:
  • Pretty looking clothes
Cons:
  • Trying to scam
  • Not apologetic
  • No responsibility

Preferred solution: Full refund

User's recommendation: NEVER BUY FROM SERGIO TACCHINI

KN N Uxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Made a return the next day after receiving items thru post office a week ago. But have not received any response after multiple txt and emails

I spent $287 on items that I returned as soon as I received them the next day because they didn't fit. It has been more than a week after sending multiple texts and emails.

I never received a single response or acknowledgment. I sent, and have copies of, the order receipt from the post office with the return address.

View full review
Loss:
$287
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: If u can’t reach customer service, nor get a response by email. Do not purchase from this trader

Enrico Ksp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Looking for my refund

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I'll return some track pants a month and a 1/2 ago and haven't received my refund, I. Was told it would be 10 days.

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User's recommendation: Ok

Juan C Dhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I clicked the button twice by accident and only want one order!!!!!

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I ordered the same two items twice by accident. I want ST 16809 and do not want ST 168210. Please remove one of the charges.

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Pros:
  • Great product
Cons:
  • No try on

Preferred solution: Full refund

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