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Serenity Hair Design

Serenity Hair Design

serenity-hairdesign.com
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1.0 out of 5
1 rated review
1.0
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1 rated review | Is this your business?
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Serenity Hair Design Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Serenity Hair Design has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution

  • Recent recommendations regarding this business are as follows: "Do not get your hair done at Serenity Hair design by Lisa Paxson".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Media from reviews

Serenity Hair Design - Horrible hair appointment and outcome
Serenity Hair Design - Horrible hair appointment and outcome - Image 2
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Tisha K D

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Horrible hair appointment and outcome

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1.0
Serenity Hair Design - Horrible hair appointment and outcome
Serenity Hair Design - Horrible hair appointment and outcome - Image 2
Updated by user Apr 29, 2025

Owner Lisa Paxson declined to refund partial payment

Original review Apr 11, 2025

I went in to have highlights put in and a root touch up owner (Lisa Paxon-Bellew) fried my roots over processed hair after she had changed my appointment time when she realized what she'd done told me to come back at 10 am next day as I did she didn't arrive till 11am then turned my hair horrible pink. I rearranged my schedule to accommodate her mistakes and she still charged me $185 knowing I was not happy

I had to go to another salon paying $200 to fix her mistakes

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Loss:
$400
Cons:
  • Unprofessional

Preferred solution: Full refund

User's recommendation: Do not get your hair done at Serenity Hair design by Lisa Paxson

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