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Seraphine

Seraphine

www.seraphine.com
What is your customer experience with Seraphine?

Seraphine Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star based on 1 customer review; Seraphine reviews indicate consumers are mostly dissatisfied with a 100% unfavorable rating, no positives, no confirmation of sale, 15 ignored communication attempts, and a recommendation: "Do not give them your info or be fooled." A reviewer filed a credit card dispute.

Positive Feedback

No positives reported.

Negative Feedback / Risk Areas

  • Customer service ignored repeated contacts, leaving no order confirmation as highlighted in Seraphine customer complaints.
  • High price level and credibility concerns prompted a billing dispute and refusal to pay.

Key Takeaways for Future Customers

  • Consider avoiding providing payment details given the reported issues and filed dispute over refunds.
  • Expect poor customer service; treat subscriptions or membership offers with caution.

View full overview ›

Media from reviews

Seraphine - Disgusted with service
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Susan B Ott

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Disgusted with service

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Seraphine - Disgusted with service

I placed an order on 9/7 and got NO confirmation number. Clearly there is no order number this is my 10th communication attempt to find out what is going on, its ridiculous!

This business has zero credibility. I have filed a dispute with my credit card and this scam business will not receive a dime from me. They opened up my complaint from Pissed Customer and made the intentional choice to continue to ignore me? What business operates like this?

At this point, I would not want your merchandise if it was free. Deplorable.

View full review
Loss:
$80
Pros:
  • No positives
Cons:
  • No confirmation of sale and 15 ignored attempts at communication

Preferred solution: Apology

User's recommendation: Do not give them your info or be fooled.

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