Sentinel Storage

The management issues stemmed from them not letting me access my items in time, potentially leading them to be auctioned off. I was not granted access at a sensible time to the unit, and the access code was terminated on the day of the eviction notice, without a reason given. The manager on duty only allowed us into the unit for nearly an hour or two or when he felt like it, making us wait for hours at the gate while he watched. We were only allowed to access the units when he was on shift, overseeing everything we had in the unit and observing us load items. He behaved as if he had power over us. I've been nothing but respectful towards the guy, and everyone on site, but people like that, it's astounding how they find peaceful sleep at night.

I find it unbelievable that he still holds his job considering his habitual tardiness. He was often late, sometimes showing up at 9 or 9:30 am instead of the official opening time at 8 am. On my last day, he denied me access to the unit despite a pressing police emergency on my hands; I even showed him the officer's card. His cold refusal to let me retrieve my belongings was unacceptable, especially as he had never provided proper access before. I felt he was stealing my belongings, denying me access even after the account had been fully paid. This was all just a power trip for him; he's a poor excuse for a human being. If the laws were different, he wouldn't act as he does and most certainly wouldn't have been treated as kindly as I have shown him.

His behavior was rude, insulting, and he was impossible to deal with. The issues were never resolved. He merely pretended they were, while deflecting blame and feigning helpfulness. He should've given us a time slot like everyone else to access our belongings, not just when or if he felt like it, or when he had nothing better to do. There's no justification for his behavior. This manager needs to be fired or disciplined by someone. I would've done it myself, but I've decided to be the bigger person. As a result, I've lost everything from my unit because of his actions.